City Skyline Views: Upscale Denver Townhome

Thank you for sharing your comments. We take cleanliness concerns seriously and want every guest to arrive at a home that is properly prepared and welcoming. The home was professionally cleaned and inspected prior to your arrival, with timestamped documentation confirming the condition of the property before check-in. When your concern was brought to our attention, we followed up to better understand the situation and determine if any assistance was needed. We understand that cleanliness expectations are important, and we remain committed to maintaining a high standard of care for every guest who stays in our home.

Thank you for taking the time to share your feedback. We truly value every guest’s comfort and experience. To clarify, the garage is not available for guest use, which is noted in the listing to ensure guests have a clear understanding before arrival. We also provide clean and sufficient bedding for every bed and are sorry to hear that the sheets on one of the bunk beds did not meet your expectations. Fresh bedding was readily available in the home, and our housekeeping team works diligently to ensure everything is clean, welcoming, and prepared for each stay. We are always available to assist guests upon arrival and would have been happy to help. We’re glad you enjoyed the beautiful setting and location, and we sincerely appreciate your comments, which help us continue creating a space where every guest can feel comfortable and at home.