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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

A resort with a large pool, beach, and ocean views.
Creator video - submitted by UnderDogGetaways
A beach with thatched umbrellas, lounge chairs, and a clear view of the ocean.
A resort with multiple swimming pools, a beach, and a large hotel building.
A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Mini golf on-site
    A rare find — putt around without leaving the property.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to La Isla Shopping Mall

Popular amenities

  • White-sand beach
  • 4 outdoor pools
  • 4 spa pools on site
  • Self-parking included
  • Washer/dryer
  • Air-conditioning
The current price is NZ$303
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Choose your unit

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Along with 3 restaurants, this smoke-free aparthotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a swim-up bar are on-site. Each apartment boasts a jetted bath and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 15 September 2026 to 15 December 2027 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 12210
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool. One of the swimming pools will be unavailable from April 12 2027 until September 30 2027 (dates subject to change).

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 2 August 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 26 August 2026 start from NZ$303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

This family-friendly Cancun aparthotel is located on the waterfront, just steps away from Tequila Museum and La Isla Shopping Mall. Hotel Zone Beaches and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 810 out of 1170 reviews
Rating 8 - Good. 218 out of 1170 reviews
Rating 6 - Okay. 76 out of 1170 reviews
Rating 4 - Poor. 22 out of 1170 reviews
Rating 2 - Terrible. 44 out of 1170 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Check-in

9.2/10

Communication

9.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay, we loved it all!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was super helpful and friendly, location was very convenient, family friendly and also good for couples
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sean Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place for families
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff, amazing food. Loved it!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness
Disliked: Check-in
The staff was perfect.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Verlin

Liked: Cleanliness, check-in, communication, listing accuracy
We love Lagunaamar! Always fabulous - grounds and pools are immaculate, staff is very attentive and friendly.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Allison Anthonisz Thornton

Liked: Cleanliness, check-in, communication, listing accuracy
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Oliver Merced

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Gillian

Beautiful hotel. Food was expensive
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gaynor

Liked: Cleanliness, check-in, communication, listing accuracy
The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing. I can’t wait to go back
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Trichelle

Liked: Cleanliness, check-in, communication, listing accuracy
Love this property. My room was cleaned/tidied everyday. The pool is amazing. Only thing, don’t eat on the property; it’s extremely expensive (unless it’s happy hour which all food and drink is included). But there are lots of other affordable spots around.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Marycielo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room for families with small kitchen washer and dryer!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is huge with several pools, youll likely have a pool view and partial or full ocena view.
View from villa
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, check-in, communication, listing accuracy
Just barely enough chairs for everyone in the hotel. I had to make a couple laps around at 2 pm just to find a single chair. They have other chairs that are further away from the pool, so you'll end up there if your late to the pool. Pool and area around it is very clean and well staffed.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Wendy

The location is beautiful but the resort staff kept trying to have me sign up for a time share presentation.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Would go back anytime.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there’s dining options across the street in the high end mall.
Stayed 7 nights in Oct 2025