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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
Beach
Exterior
Room
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
NZ$315
includes taxes & fees
19 May - 20 May

Explore the area

View map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Choose your unit

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

Living area

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Room

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Room

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

Living area

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

Living area

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

Living area

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment boasts a jetted bath and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Amenities

Pool
Hot tub
Washing machine
Dryer
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from 13 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool. One of the swimming pools will be unavailable from April 12 2027 until September 30 2027 (dates subject to change).

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 26 April 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 19 May 2026 start from NZ$315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront aparthotel is in the historical district, just steps away from Tequila Museum and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 705 out of 1036 reviews
Rating 8 - Good. 201 out of 1036 reviews
Rating 6 - Okay. 70 out of 1036 reviews
Rating 4 - Poor. 19 out of 1036 reviews
Rating 2 - Terrible. 41 out of 1036 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Check-in

9.4/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Would go back anytime.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
The whole package, service, cleanliness, location, amenities, fun, was excellent. We had a great time.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there’s dining options across the street in the high end mall.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Justin Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Room was spacious with amazing ocean views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to shopping mall and transportation. Nice view, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was great...view was spectacular!! Hotel staff was very friendly and accommodating. Highly recommend.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort. Expected better food from the restaurants.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time staying at this property and I’ll continue to book my stay here every time I vacation in Cancun!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you think of a vacation in Cancun the Westin is the spot. Friendly staff. Easily accessible to public transport if you want to go explore the city and if you’re not into that, hang out by the pool with poolside service.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from La Isla shopping area.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

victor m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice resort, rooms, nice breakfast, right in front of La Isla Shoping area and restaurants.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Edmond

Conveniently located across the street from La Isla shopping complex with seceral dining options.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and lived the ocean view.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Imelda G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place with pools facing the beach, it was a truly amazing place to relax and unwind.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, beautiful, clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great beach facility
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marzia

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly located at the beach ; had lot of fun
Stayed 4 nights in Jun 2025

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