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6/10 Okay
11 January 2022
Great location
The apartment wasn't as clean as it could be, during the current climate it should not only be cleaned but deep cleaned, I would expect 'luxury' accommodation to be spotless. A few things need attention, the sofa was a bit tired looking and stained and the bathroom radiator hadn't been cleaned in a long while and is covered in rust. There was food splattered on the mirror and hallway door, dry ketchup on the placemats and some of the glasses still had lipstick on them.
However, the apartment is in a great location, in a good complex and close to the beach and train station.
It would have been nice to hear back from Cornwall Hideaways upon our return, as we have with previous companies in the area.
There seems a disinterest from the company and lack of customer care; and only seem to get in touch when payments are due.