We booked Maple house for a family birthday celebration in August 2024. From the booking process, to arrival, to checking out, everything was amazing. We booked through Bolthole retreats, and we were provided a personal log in to our booking which showed option to add extras, make payments and also came with information on the area and a welcome guide to the house. This included catering options in the area, local restaurants and pubs, walks around the area, discounts and much more, which was extremely informative. The house was right next to the Ebrington Arms pub which is a lovely village pub with great food. We had lunch there one day and used the 10% discount from Maple House. The house was extremely clean and the perfect layout/size for our large family, including a larger room downstairs which was great for those with children who need extra space for a cot. We bumped into the cleaners on arrival who were extremely friendly and helpful. The area is secure and gated so great for us with children running around! We were in contact prior to arrival regarding early check in and Tim came back to us straight away and accommodated us where possible which was very helpful. Check in/out and information was provided to us a few days before and was exactly as mentioned making it very easy on arrival to find keys etc.
Overall a very enjoyable stay, lovely house and beautiful area, and a very smooth booking process. We will definitely visit again.