Brother Bear, Free Attraction Tickets, Hot Tub, WIFI!!!

We're thrilled to hear that you and the kids had a blast during your stay! It's always bittersweet to say goodbye after such a fun time, but we're delighted that you made lasting memories with us. Thank you for choosing our vacation rental, and we hope to have the pleasure of hosting you again for more adventures in the future. Warm regards,

Sorry about that I will check into where trash cans went.

Thank you for sharing your feedback with us! We're glad to hear that you enjoyed your vacation overall and that the minor issues didn't keep you from having a good time. We appreciate your understanding regarding the WiFi, and we're always looking into ways to improve the guest experience, so your input is valuable. As for the little visit from the raccoon and the surprise spider, we’ll take extra steps to address these for future guests. We’re happy you had a good experience despite those few things, and we’d love to welcome you back again soon!

Thank you for your fantastic review of Brother Bear Cabin! We're glad it provided the perfect spot for your "Girls' Trip" to the Smoky Mountains. The cabin's charming, spacious layout, cleanliness, and beautiful surroundings made for a wonderful stay. We appreciate your recommendation to others seeking a relaxing retreat. Please note that while Wi-Fi is currently unavailable, we are actively working on adding this amenity in the future. We hope to welcome you back soon! Best regards,

I'm delighted to hear that your family found the cabin amazing and perfect for your needs. It's great to know that the extra supplies like toilet paper, dishwashing essentials, and towels exceeded your expectations, and that the heating system worked well for you. Thank you for bringing to our attention the issue with the well water's smell. We'll look into ways to address this to enhance our guests' experience. Additionally, we apologize for the oversight in cleaning under the bed and the full trash can. Your feedback is invaluable, and we'll ensure more thorough cleaning and consider a larger outdoor trash can for future guests. We appreciate your honesty and are glad that these issues didn't significantly detract from your overall experience. We hope to host your family again and provide an even better stay next time.

Thank you for taking the time to share your feedback about your recent stay at our cabin. We sincerely apologize for any inconvenience you experienced during your time with us. We understand that reliable internet connectivity is important for many guests, and we apologize for the lack of WiFi in the cabin. We'll explore options to improve this aspect for future guests. Additionally, we'll ensure that all remote controls are equipped with fresh batteries to avoid any inconvenience with accessing TV channels. We're sorry to hear about the water quality issue you encountered. Water quality is paramount to us, and we'll investigate this matter further to ensure that it meets our standards. Your comments about the need for updates are duly noted, and we'll take them into consideration as we strive to enhance the guest experience at our cabin. We're pleased to hear that you found the beds comfortable and that overall, your stay was satisfactory. Your feedback is invaluable to us, and we'll use it to make necessary improvements to ensure a more enjoyable experience for our guests in the future. If you decide to give us another chance in the future, we'd love the opportunity to provide you with a more seamless and comfortable stay. Warm regards,

Travis sorry you had such a hard time. It was a very bad storm and there is no way to be able to tell you when power would have been restored. We had no other properties to move you and we were talking with Stephanie monitering your situation.The whole situation was bad and we apologise for your inconvenience.

Thanks for your review and please come back.

Thanks for your review hope to see you again.

I am sorry you had such trouble with your stay. I wish you would have let us know when we called you the morning after you checked in that there was trouble or not cleaned up to par we could have gotten a hold of the cleaners and had them come out.

I am glad you enjoyed your stay. I am so sorry you were scared of the road. That is a paved road to the cabin on a ridge. I am not sure where you are speaking of with a cliff but in this area we do have hilly roads and we strive to inform our guests in each description. But I am glad that you enjoyed your stay otherwise.