In defense of the people of Belize and San Pedro Island, they are very friendly and accommodating. However, I am unable to say the same for the property management. Provided below is a list of several of the issues we experienced.
1. Kitchen - Dishwasher did not work (suspect to the water issues we experienced), oven did not heat.
2. Infinity pool - Nice until it gets filled with sewage water and turns an opaque greyish color.
3. Rain collection for water source - It drizzled on our first day upon arrival certainly not enough to fill a cistern or be "ample supply" for 10 adults.
4. The on-site care taker was informed multiple times of depleted water supply since day 2.
5. Water supply was not available until 10am on our departure day despite claims that maintenance person replenished the supply.
6. Office opens at 9am Saturdays – Had to inconvenience property management, as caretaker was not on-site to support.
7. 8 guest rate, should be 10 - Please deduct the extra person per night fee from the bribed refund amount that was offered by property management in return to retract the bad reviews (bribe was refused by guests, hence the remaining bad reviews).
In retrospect, we should have paid closer attention to the contract fine print which states, "Belize Island Beach House and manager does not accept liability for any inconvenience arising from temporary defects or stoppage in supply of water, gas, electricity, or plumbing." I guess we need to bring our own source of water, gas, electricity, and toilets...
It is also quite shameful that the property management and staff trying to place blame of the unfortunate circumstances on the guests, rather than taking responsibility and rectifying the situation.