We had a poor experience with this rental. I paid in full for the rental well before the rental start. However, I received repeated email invoices from the management company that stated that I need to "pay the full amount" (again?) or the rental could be jeopardized. I attempted to contact the management company and got no response, I only received repeated emails telling me to pay in full. This was quite stressful - nothing spoils a vacation like thinking your lodging won't be available when you arrive. I finally got through to a manager, who said they are having billing difficulties (yeah, you are) but it would be taken care of. Instead, I received even more emails telling me to "pay in full". More calls to resolve. This was a nightmare. Separately, upon arrival, there are strict instructions to keep the A/C no colder than 74 degrees - they have sensors watching us, and we will be charged a fee for any violation. We set the A/C to 74, and after an afternoon of sweltering, it was still roasting in the rental. In addition, two of the in-room air conditioners did not work; one was even disassembled. This is an expensive rental and it is unacceptable to have essential equipment in obvious disrepair. We set the A/C to a lower temp and notified mgmt that we would of course not pay the fee. This was a frustrating, stressful, and poorly managed rental.