2/10 Terrible
Jostien L.
14 February 2022
Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy
Great property, unfortunately nasty owner
The property on arrival was sound, wide open layout beachhouse right on the waterfront, however this was let down by the masses of ant infestations around the house, in each bathroom, most bedrooms and in the kitchen. When I politely asked about why there were ant infestations, the owner quickly shut me down and described it as a natural process of nature, totally avoiding what implications a mass ant infestation has on the safety of the house and house stayers. Also, the timberwork in the house was shoddy to say the least, the upstairs bathroom was jammed because the timberwork had not accounted for timber expansion in the summer, and so when I opened it, it snapped open and part of the door frame snapped off too, the owner is now trying to overcharge me for "breaking" her bathroom door, yet it was a failure waiting to happen because of this owners negligence to care for her property. The owner will tell you to take all your rubbish with you, she makes sure this happens by leaving all the recycling and rubbish bins full at least 3/4, and leaving a spare small bin outside by the road full with wine and beer bottles, laughable really. I also received a full on verbal harassment episode from the owner because of a singular noise complaint at 10pm (where the music was instantly turned off and all was settled), where the owner verbally assaulted me over the phone as she claims I have
"ruined her relationship with the neighbours and the police" yet the noise control officers would argue otherwise.
On the day after we see the neighbours drone overhead of the property we are staying at and we see flashes which we can only infer as photos taken of us without our permission, that the owner may be in the talks with either neighbours to be spying on us.
On the morning of checkout at just before 11am, whilst my friends and I were cleaning and packing the house, the owner decides she has the privelege to absolutely torment my friends and myself that are still packing away our items from the property, she threw tirades of cuss words at everyone, unleashing all her misery and anger on us all, as if she was an infant releasing a tantrum. Now the owner is trying to overcharge me for the most empty claims, apart from one legitmate claim which states I had more guests over than anticipated for a day.
To top it off a mice was found outside the washroom alongside the ant infestations.
I do not recommend staying at this property at all.
Jostien L.
Stayed 2 nights in Jan 2022
