Pet-Friendly Condo – Walk to Canyon Lifts 478

We're glad you had a great time, Nicole - thanks for sharing! Cheers, The Nomadness Team

Thank you so much for your kind words. We're delighted to hear you had a wonderful stay!

Hello Sarah, We apologize if you felt the unit was not well-appointed for your arrival, as we do perform inspections prior to each guest's arrival. We do have our team available locally and would have loved to address any inventory issues during your stay. We hope to welcome you back soon and provide you with all supplies needed. Cheers, The Nomadness Team

Hello Faramarz, We appreciate your feedback, as guest satisfaction is always our top priority. We do advertise the accessibility of all our units, including flights of stairs, as we feel this information is crucial for inquiring guests. We do also advertise that the parking garage is tandem parking so that our guests are aware of possible difficulties in advance. We also investigated the heaters following your stay and noted that they were functioning, they just don't operate if the room temperature is above the set temperature. Regarding the access codes, the spa code/laundry codes are extremely specific and noted as such in the guest portal. The front door codes are set up to begin working at the check-in time and to stop at checkout time. Even if it's just a few seconds prior to check-in, the codes will not activate. Again, we appreciate you sharing your experience and allowing us to share additional insight regarding your concerns and issues. Cheers, The Nomadness Team

hank you for your kind review! We're delighted to hear that you had a great time and enjoyed the property’s convenient location near the lifts. It was our pleasure to host you, and we’d love to welcome you back for another stay in the future. Sincerely, The Nomadness Rentals Team

Thank you for your review. We're pleased to hear that you found our accommodations convenient and quiet, and that the 2-car parking was helpful. We strive to provide a comfortable and enjoyable experience for all our guests. Your feedback is appreciated, as it helps us continue to improve our services. We hope you had a wonderful stay and look forward to welcoming you back in the future.

Thanks for sharing, Noah! We are delighted you enjoyed the convenient location and comforts of garage parking. Please visit us again soon and take advantage of the promotional lodging rates offered to our returning guests. Cheers, The Nomadness Team

Thank you, Lauren! We are so glad to hear this location was your favorite! We hope to have the opportunity to host you again, so please remember to reach out and inquire about any discounts or promotions available exclusively to our returning guests! Cheers, The Nomadness Team!

Thanks for the review, Monica. We would love to have you back anytime!

Thank you for your feedback. We're pleased to hear you enjoyed the great location and found the home generally clean with the necessary amenities. Apologies for the issues you encountered in the back bedroom, and we appreciate your understanding. We'll investigate the concerns raised and work towards resolving them for future guests. We're glad overall you had a good stay and consider it one of the better places in Mammoth. We hope to welcome you back for an even more seamless experience. Cheers, The Nomadness Team

Thank you for taking the time to provide a detailed review of your experience. We apologize for the inconvenience caused by the leaking tub in the master bathroom. We appreciate you bringing this issue to our attention, as it allows us to address it and improve the property for future guests. Our team has addressed the issue since reported. We value your feedback and hope that you will consider staying with us again in the future, where we can strive to provide a more positive experience.

Hello Anna, Thank you for taking the time to share your feedback on your recent stay! We're delighted to hear that you enjoyed the modern condo, its cleanliness, proximity to Canyon Lodge, and the convenient location near Vons. We're also glad you found the kitchen well-equipped and appreciated the quiet community. We sincerely apologize for the delay in providing the condo code. We understand the frustration this caused and appreciate that our customer service representative was able to assist you promptly. Regarding the heaters in the downstairs bedrooms and the fireplace, we will investigate these issues and address them promptly. We apologize for any inconvenience this may have caused. We value your feedback and strive to continuously improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, The Nomadness Rentals Team

Thank you for sharing your experience, Jeffrey! We are delighted you found the unit comfortable and roomy for your group! We are sorry to hear about issues you had with the access code - these are auto-generated for your arrival and departure based on your reservation dates and standard check-in/out times. Unfortunately, as we've all experienced, technology can sometimes fail and we are disappointed you had any such issues during your arrival process. Regarding the coffee amenities - we are restricted with sharing the specific types of such appliances, as we find they are frequently accidentally damaged and must be replaced with whatever stock is available for that given moment. As we understand the challenges that may occur from the stair access for this property, we provide such specific information within the listing's description. Again, thank you for sharing these key points of your Nomadness getaway and we hope you'll visit us again soon! Cheers, The Nomadness Team

Thank you for your review. We are sorry to hear you had such a frustrating experience. We apologize for any miscommunication. We work hard to provide excellent customer service before, during, & after each renter's stay. We provide many forms of communication for our renters and homeowners, & we keep our office hours open from 9:00 am-9:00 pm Monday - Friday, and 10:00 am-4:00 pm Saturday/Sunday, we also provide a 24-hour emergency line just in case any renter may need us. We are always happy to answer any questions any renters have before booking our properties. Most guests with a larger vehicle, especially a sprinter van reach out and ask for the garage clearance. Any average garage cannot accommodate this type of van. Because you did not take your oversize vehicle into consideration, we reached out to several other homeowners on our program to see if they will allow you to park your vehicle. Once we found a homeowner who graciously offered to allow you to park your vehicle there, we informed you that we were going to be providing them with your number so they can update you regarding snowplow removal. When the homeowner left his property after his stay, he said you can still park there, except on the weekends. Our CRS team then again reached out to other homeowners, and unfortunately, we could not find anything available. Unfortunately, we did not have a FREE solution for you on the weekends. Having an oversize vehicle like this comes with its own set of burdens/costs that as a vehicle owner. Our services typically do not include handling packages, especially during a pandemic, however, our team agreed to hold from what we were told a few packages. We received 5-10 packages daily including COVID Tests in our office, sorting, holding, and paying for people to be here for you to pick them up. Our staff apologizes for leaving the wrong welcome book in your listing. All of our calls are recorded & after listening to the CSR explain what happen, she by no means yelled at you, she kindly informed you of the situation, apologized, then provided a place for you to take your clothes to wash if you needed. The homeowner informed us that there is a laundry facility for you to use in the complex. Again, we are so sorry for this inconvenience & apologize for the miscommunication on our end. We overall hoped you had a nice experience in the condo, this property is awesome, the review does not reflect the condo itself, just several communication errors.

Thank you, Melissa!

Thank you for taking the time to share your thoughts and feedback with us. We appreciate the feedback as this helps us improve. We will have our team look into the pots and pans, and will check with the homeowner to see if these can be replaced. The location is excellent, and we are glad it suited you well. We hope to have you all back again in the future.

Hello Sabrina, We would love the opportunity to further discuss your Nomadness trip and what steps we can take to reach a 5-star rating in the future! Cheers, The Nomadness Team

Thanks, Tyler! We would love the opportunity to chat with you and determine what else we can do to reach a 5-star rating on your next visit. Cheers, The Nomadness Team