2/10 Terrible
kim r.
3 July 2023
Disliked: Cleanliness, check-in, location, listing accuracy
Not what I thought..
When arriving at the property (it was night) there was no outside light. Then, when trying to put the door code in it would not work. We tried it multiple times in both keypads, for quite a while (30 mins at least) then tried messaging the property manager, but never got a response. The people who checked in renting the upstairs came out and helped us get in. Which they said it took over an hour to get into the property.
Then, when walking downstairs there was a “moldy” smell, which we later discovered was from the washing machine.
The listing is VERY deceiving. I expected to have a working washer and dryer, a fridge with ice and water, and thought there would be some place to put luggage.
First the washer did not work properly. The washer had balance issues previously as the front was not connected to the washer. When doing laundry the washer would shake and almost come off the pedestal no matter the size of load of laundry. Then, when I put the clothes in the dryer it would only run for 15 mins and shut off. So when you expect to have a washer and dryer due to daughter playing softball it is very disappointing. I messaged a manager and they said they would let maintenance know and if I needed to use a local laundry they would reimburse me. I also asked about the outside light (multiple times on multiple days) and NEVER got a response to that either as we were coming in at night. The ice machine was not hooked up to water.
kim r.
Stayed 9 nights in Jun 2023