Neglected and dirty
This unit was one of the most disappointing I ever rented, and neither VRBO nor the homeowner took any steps to fix any of the many problems. The property basically felt like all the owner did was change the bed sheets after the previous guests. Dirty used towels next to the shower. Dishwasher full of previous guest’s dishes. Filthy shower with hair on the walls, soap dish with old soap fragments, and mold in the corners. Broken toilet seat and toilet roll holder. Broken smoke alarm that beeped every 30 seconds for ten hours my first night there. No washer/dryer. Unusable coffee maker. Sticky kitchen counter. Mismatched limited dishware. I had multiple conversations with VRBO and each time they sent me e-mail saying the homeowner would address all issues “today” but nothing was ever done. Homeowner was unresponsive to requests about the coffee maker, pool, etc. They supply no guest information about the unit, the building, or the neighborhood. Owner seems to deny or become very defensive when other guests have complained, so I provided VRBO with photographs of everything. It is also listed as accomodating 3 guests, but contains only a queen bed and no cot or fold-out sofa.