Enchanted Waterfall Sanctuary

Thank you, what a divine guest you were. We appreciate your business and look forward to the next time.

What a darling guest! Perfect in every way. Always welcome back.

One of our favorite clients ever!

Hosts beware! Ray was one of those difficult guests that hosts dread. Although I explained to him explicitly where to enter, he went to the neighbor's house and bothered her at night. He also parked in the place that specifically says reserved, and is not available for guests. He complains about it being a steep walk, however to clarify this is a mountain getaway with sweeping valley views. We live on the side of a mountain which makes it the heaven on Earth that it is. If a 2 minute walk down a driveway with a spectacular valley view is not your cup of tea, a flat hotel by the highway is recommended. I've had hundreds of compliments about how amazing the bed is so I'm shocked that he complains about it. Our towels are immaculate so now he's simply making things up. This place is absolutely amazing, don't listen to Ray.

Thanks for your feedback. We're glad you appreciated the aesthetics and amenities of the space — we put great care into creating a peaceful, well-equipped environment. That said, we want to clarify a few points for future guests. Our property is not in “suburbia” — it directly faces the 300-acre Cascade Canyon Open Space Preserve, offering forested views, wildlife, and a sense of seclusion. We’re just 17 minutes from San Francisco, making this one of the rare spots where you can enjoy nature and still be close to the city. There’s even a year-round waterfall just a 20-minute stroll from the home — not exactly your typical suburban setting. Yes, occasional ambient sounds like distant landscaping, music, or wildlife can occur — that's part of staying near nature, not a flaw. The unit is a private hillside apartment with a family living above, but noise is rarely an issue. If you're seeking total silence, a remote cabin might be more suitable. As for the plumbing issue: it was an unexpected clog in the shower, resolved the same day by a professional plumber. We responded immediately, as we always do. We're transparent in our listing and photos, and most guests tell us the experience exceeds expectations. We’re sorry this one didn’t meet yours, but we stand behind the accuracy of our description and the responsiveness of our hosting.