4/10 Poor
Rachel B.
2 June 2024
Liked: Cleanliness, check-in
Disliked: Communication, location
Lake not easily accessible/Rude property manager
As our family has grown over the years it’s difficult to find a place to comfortably sleep our whole group. We thought this property was perfect since it slept 25. It’s a beautiful home with a nice, spacious layout. The accessibility to the lake, however is NOT good especially for a large group. The golf cart is a nice addition but we literally had to make 6 or 7 trips to get everyone to the lake and it’s a rough terrain to get there. So if you’re looking to spend a lot of time at the lake with convenience getting back and forth to the house (snacks, restroom breaks, etc.) plan on that being a chore. My biggest issue came from the property manager after we left the property. Upon arrival we have to report anything wrong with the property. We submitted pictures of everything just as instructed but didn’t come across a shower curtain that had been pulled from the wall until that bedroom occupant took a shower on Saturday morning. We immediately took a picture and reported it. A week later I received a notification that my card had been charged $300 for this repair. I immediately called & spoke to Mike who explained that there is no way this wouldn’t have been noticed until the following morning. I told him it was noticed when the shower was used and he says it should’ve been noticed as soon as someone entered the bathroom which isn’t true, the shower curtain was closed so it couldn’t been seen. He called me a liar and said his cleaning crew would’ve noticed it.
Rachel B.
Stayed 3 nights in May 2024