Verified
8/10 Good
Christopher P.
18 January 2022
Liked: Cleanliness, check-in, communication, location, listing accuracy
Some improvements needed but would stay again
The Rosewood Villa cabin is a gorgeous, full featured and well-stocked accommodation in a gorgeous location with mountain views. It's a nice mix of that classic rustic cabin alongside more modern amenities, such as a smart TV and fast WiFi.
What made me decide to take a star off is the fact that the shower drain froze, the floors were extremely cold and the cabin took a long time to heat up. This was due to the cabin being on stilts and not having skirting, no heat tape on the pipes, and likely inadequate insulation under the floors. Craig, the host, really tried his best, for almost two hours, to fix the frozen drain. I do not fault him at all. Also to his credit, in addition to his substantial efforts to thaw out the pipe, Craig also offered to let us use the shower in one of the vacant cabins. He treated us very well. I think it would be very beneficial to add more insulation below the floors. It was below zero, so maybe this likely would not have happened on a warmer day, yet I also think measures like heat tape and skirting would prevent it on colder days/nights, like when we stayed. It's pretty important to have a functioning shower, especially in this price range.
Aside from the above issues, we were happy with the Rosewood Villa and would stay again, especially if the issues with freezing pipes and heating were resolved. Thanks again to Craig for doing his job so well.
Christopher P.
Stayed 1 night in Jan 2022
