We have used VRBO every year for our vacation and this one was unfortunately the worst experience we have had as far as cleanliness, lack of general maintenance, safety and upkeep. We paid for a luxury vacation this year for 3 generations as our three young grandchildren would be with us as well as five adults, we wanted to make wonderful lasting memories. The issues range from broken/sharp tile around pool edges, uneven and unsafe concrete decking around pool, filthy stove, oven, appliances, floors, bedding, clogged dryer vent, ac return vents with dust and hair clogged in vent. The host offered us the use of his kayak which was not something any of us are experienced at, he wanted to send a cleaning crew however the amount of cleaning required to make this property worth the premium we paid for 7 nights would require a full day to day and a half at a minimum. Furthermore, the last thing we wanted with a house full of people, including three small children is a group of cleaning people disrupting our stay when this should’ve been taken care of in the months prior to our stay. We contacted VRBO who attempted to reach the host several times as well as requested a partial refund from the host which were all ignored. Unfortunately we now have to proceed with other avenues for “services not as described” and “poor quality of goods and services”. I will attempt to attach pictures in hopes this will help future guests navigate their choice with staying at this property.