Quaint trendy home just a stroll from the seas

Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. We’d like to clarify that all of the photos in our listing were taken this year and accurately reflect the property as it is today. Regarding the neighborhood, it’s a safe, working-class community located in a designated green zone — meaning it has a low crime rate. The home is just one block from downtown and only a few blocks from the ocean, offering one of the most convenient and desirable locations in the area. Regarding the issues you experienced during your stay, your only complaints were that you wanted more towels and that you couldn’t find a can opener. We provide four towels out for guest use, with many more stocked in the drawers. A can opener is also provided in the kitchen. We’re always happy to help — a quick message during your stay and we would have been glad to direct you to these items. We take pride in both our home and our hospitality, and we appreciate the opportunity to clarify these details for future guests.

Thanks for your feedback, Kumar. I appreciate that you brought a few of these things to my attention privately during your stay — and to clarify, everything you mentioned was addressed promptly afterward. Some of what you noted really comes down to personal taste; our décor and furnishings have received plenty of compliments from other guests, but everyone’s style preferences are different. As for the TV, I did let you know you were welcome to download and sign into any of your own streaming apps in addition to Netflix. And while there are indeed fast food options nearby, there’s also a Michelin-starred restaurant even closer — just depends on what you’re looking for. I’m glad you enjoyed the updated kitchen, large TV, and early check-in, and I wish you all the best in your future travels.