Mi Casa es Su Casa

Thank you so much Julie. We are so glad you enjoyed your stay and we look forward to accommodating you and your family again!

Thank you Charles! It was a pleasure having you again! We look forward to accommodating your next visit. Jenna

Thank you so much for your wonderful review. I’m so happy you enjoyed my home and Tita will be happy to hear she made your mornings special. You’re welcome back anytime!

Hi Javier thank you so much for your review! My cameras are set up for the perimeter of our home for safety reasons only. The only indoor camera we have is for the front door entryway. As for the alarms the battery just needed to be replaced. As I have stated I’m available 24/7 for my guests with whatever they need. If you reached out to me I would have loved to had that problem solved day 1, I’m so sorry for that! I don’t supply endless amounts of toilet paper, each bathroom gets one roll and then if more is needed you would have to buy more. I don’t run my home as a hotel so I don’t supply bath soap for my guests but there is a mini market within walking distance from my home that has everything you need. As for kitchen appliances I just have all the basics nothing fancy. My guests normally use Tita, our housekeeper/chef during their stays so they don’t have anything to worry about such as cleaning, cooking, she normally takes care of all of that for you. Tita does a deep clean before guests arrive and after guests leave. She’s amazing at her job and I hope you get the chance to use her for your next stay! Thank you again! You and your family were great guests

Hi Ahmed, thank you for your review. I don’t take my home as needing significant upgrades. All of my photos online are accurate and if it wasn’t your style you were more than welcome to pick another home. Nothing is hanging on by a thread in my home especially with the kitchen being renovated 4 months ago. The only thing that broke during your stay was the towel rack that Im assuming you are upset about which resulted in a bad review. That was only a $40 charge. My housekeeper/groundskeeper does a thorough check throughout the whole house to ensure everything is running properly and that everything is completely cleaned. TVs work. They are ran on fire sticks. And for your comment about the bugs being in the bed, the housekeeper mentioned that you were sleeping in the beds with sand in them. You need to wash yourselves off fully before you are laying in clean beds. With sand from the beach comes bugs. Also, when you leave all of the doors and windows open you are letting the mosquitoes inside as well. The windows and doors that don’t have screens need to remain closed if the bugs bother you. It’s mosquito season in Dominican Republic right now. This 2 star review that you left is more on your personal decisions than it is me or my home. I’ve had nothing but 5 stars until your stay and I even have returning guests within this upcoming year. Everyone enjoys my home greatly. I just hope this review wasn’t based off of the damage charge. Thank you.

Hi Angie, Thank you so much for your stay and for your feedback. We’re really glad you enjoyed our beautiful home! Just to clarify a few things to help future guests: Parking is located on our private property directly in front of the gate. We’re sorry if that wasn’t clear during your arrival. Regarding cleanliness, we kindly ask all guests to help maintain the space as it was upon check-in. Our groundskeeper did notice a significant amount of trash—about 10 bags—left on the kitchen floor, which can attract ants in tropical environments. We do provide a designated garbage bin outside and note this during check-in. While we provide initial essentials such as four soaps to get you started, guests are responsible for any additional toiletries needed throughout the stay. There’s a mini mart just a 3-minute drive away for convenience. As for the hot water, we were in the process of resolving an issue during your visit, and it has since been fully repaired—thank you for your patience and understanding. We appreciate your feedback and hope to host you again in the future under better circumstances. Wishing you all the best! Warm regards, Jenna Nazon Host, CasaDeJenna

Thank you so much Debbie & Wade for being our first guests! I asked for honest observations and suggestions so I can improve for the next upcoming guests and you did just that for me and more. I appreciate it greatly. I will be sure to have everything I could possibly need for the next guests and make those fixes. As for the TV’s, they will be hooked up to fire sticks before the next stay. I hope to accommodate the both of you again! Thank you! Jenna