Comfy beds, Game Room, & Clean - Worth it!

Thanks for the review, Marc! We look forward to you and your group staying, again!

Thank you for your feedback. We’re glad you found us reachable and cooperative. Regarding the towels, the home was stocked with six bath towels upon your arrival. After you requested additional towels for your group, we promptly delivered a dozen freshly washed towels the very next morning. In fact, when we arrived with them, you mentioned you didn’t need all of them and declined a few. During your stay, I also checked in every few days to make sure you had everything you needed. Had you mentioned that the salt, pepper, or sugar needed to be replenished, I would have gladly brought those over as well, just as I did with the towels. As for the handrails, I specifically informed you before your stay that the bathroom did not have a handrail. If concerns about the property’s stairs or accessibility had been raised before your arrival, I would have happily answered those questions and even allowed you to cancel your reservation without penalty if the home wasn’t the right fit for your needs. We genuinely try to accommodate our guests whenever possible and respond quickly to requests. We’re sorry the property ultimately did not meet all of your expectations, and we wish you the very best in your future travels.