Entire home

8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Photo gallery for 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

"Spot on. If you're looking to be close to everything this is the place. Downtown Scottsdale, Airport and the best restaurants this is the place."
Cozy, convenient and colorful
Luxury king bed in master suite
Fully stocked kitchen
"Home was 5 stars top to bottom. Super clean and beautiful. We had everything we needed in home. My family did not want to leave ! Pool was also a big highlight."

Reviews

9.8 out of 10
Exceptional

Highlights

  • Family fun awaits
    Top-rated for families.
  • Heated pool
    Swim in comfort year-round in the heated pool, a rare find in this location.
  • Discover nearby landmarks
    Near Arizona Canal
4 bedrooms3 bathroomsSleeps 10

Popular amenities

  • Private pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Barbecue

Explore the area

View map
Phoenix, AZ
  • Place, Arizona Canal
    ‪9 min walk‬
  • Place, Arcadia Park
    ‪19 min walk‬
  • Place, Shemer Art Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Rooms & beds

4 bedrooms (sleeps 10)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 Queen Bed

Bedroom 4

1 Single Bunk Bed

3 bathrooms

Bathroom 1

Bathroom 2

Bathroom 3

Spaces

Deck or patio
Kitchen
Office
Dining area

About this property

8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Part of the PHX Stays Luxe Collection — our portfolio of top-tier, design-forward homes curated for travelers who crave elevated spaces and boutique-hotel experiences in a private setting.
• Sparkling Heated Pool (additional fees apply)
• 8 Minutes to Old Town Scottsdale
• Camelback Mountain Views from the kitchen window
• 5 miles to Sky Harbor Airport
• Dedicated Workspace
• No checkout "chore" list!
• Top-notch communication, from beginning through the end of your stay.

Once all pre-arrival forms have been received, you will receive a keyless code on the day of your arrival. Before, during, and after your stay, feel free to reach out to us at any time. We are dedicated to lightning-fast responses, and we will get back to you in minutes. During your stay, should you need any local recommendations, just drop us a line, and we’ll be happy to help! Otherwise, we will respect your privacy, leaving you to enjoy our beautiful space.

Enjoy all that Scottsdale/ Phoenix have to offer, including quiet tree-lined streets, close proximity to Old Town, golf courses, numerous spas, restaurants, bars, hiking, and sightseeing. Enjoy breathtaking views of Camelback Mountain from both the front yard and your kitchen window.

The Lilly is just 8 minutes to Old Town Scottsdale, 5 minutes to shopping and Camelback Mountain. This ~1600 sq. ft. beautiful home offers a convenient location close to dining, golf courses, pool clubs, nightlife, hiking trails, and shopping, while providing highly desired peace and quiet for your enjoyment.

✰Sky Harbor Airport - 5.6 miles
✰Old Town Scottsdale - 3.5 miles
✰Arcadia Park- 1 mile
✰Fashion Square Mall - 4 miles
✰The Biltmore Fashion Park - 4.3 mile
✰The Phoenician Golf Course/Spa/Report - 2.9 miles
✰Arizona Country Club - 2 miles
✰Desert Botanical Gardens- 4.7 miles

Once the rental agreement + guest verification have been signed, you will receive the keyless entry code on the day of your arrival.

CHECK IN: 4:00 PM
CHECK OUT: 11:00 AM
Unless prior arrangements have been made, late check-out after 11:00 will result in $150/hour fee.
You will have access to the entire home except the owner's locked storage closet.


Fully Stocked w/ meticulous attention to detail

Sip your morning coffee on the front patio Adirondack chairs, which provide views of Camelback Mountain, while remaining tucked away in this quiet Arcadia Neighborhood. Enjoy a quick walk to OHSO for breakfast or a jog along the beautiful canal. After your jog, take a dip in the private swimming pool. An outdoor dining table provides seating for all. Additional lounge sitting areas are provided next to the pool where you can enjoy a beverage while basking in the glorious Arizona sunshine.

LIVING SPACE:
Curl up on the modern sofa or one of the leather barrel chairs and play a game or watch a movie in the spacious living room. A 60" LED Smart TV allows for endless streaming possibilities. The living room has a stunning view of the pool and yard, so even while indoors, no experience will be missed!

KITCHEN:
•Keurig + Drip Coffee Machine w/creamer and sweetener
• Fully Stocked Kitchen
• Storage Containers, mixing bowls, dish towels, sharp knives
• High-end gas stove
• Pots, pans and baking dishes, spices
• Separate beverage fridge and a nugget ice dispenser
• Oversized Kitchen Island with seating

LAUNDRY:
Full-size stackable washer and dryer
Laundry soap
Iron and ironing board

BEDROOMS
Master Suite 1:
King Bed with designer touches
Desk with pool views
Luxurious linens
An LED Smart TV completes the space.
Private access to pool
Private bathroom with walk-in shower

Bedroom 2:
Master Suite 2
King Bed
Smart TV
The en-suite bathroom features a walk-in shower with glass barn doors and marble flooring.

Bedroom 3:
Queen bed with trundle
Smart TV

Bedroom 4:
A kids dream (but also functions beautifully for adults too)! You’ll love the fun bunk beds which include:
Full bed, twin bed and a twin trundle bed.
Chill in the bean bag while watching your favorite show on your own smart TV.

BATHROOMS:
Master Bath 1 with Walk-in Shower, eco-friendly toiletries, fluffy towels
Master Bath 2 with Walk-in Shower, eco-friendly toiletries, fluffy towels
Bathroom 3 with Tub/Shower Combo, eco-friendly toiletries, fluffy towels, generous counter space and marble mosaic tiling.

OUTDOOR:
Pool heating available for an additional $125/day, heated up to 85F, 72-hour advance notice required.
Day Bed for lounging
BBQ with propane
Dining Table
Sitting Area
Corn hole
Pool loungers
Pool Towels
Outdoor Games
Front Porch with 4 Adirondack chairs
NOTE* There is no pool gate- children should be supervised at all times

• Pack and Play
• High Chair

PARKING: We have a large circular covered driveway parking

HOUSE RULES & IMPORTANT INFORMATION
Please take a moment to read through the following before booking. We want your stay to be enjoyable and stress-free for everyone.

🎉 NO PARTIES OR EVENTS-
State law strictly prohibits parties or events at this property. This is a residential neighborhood, and we kindly ask all guests to be respectful of our neighbors. Quiet hours are observed from 10:00 PM to 7:00 AM.
The home is equipped with Noise Aware, a noise monitoring device, which measures decibel levels only- it does not record audio or video. We will be notified if noise exceeds acceptable limits. Please be aware that violating local noise ordinances carries an initial fine of $2,000.

📷 SECURITY CAMERAS
For the safety of guests and the property, we have a camera on the front of the home and back gate for security. There are no cameras inside the home.

✅ RENTAL AGREEMENT and GOVERNMENT ID – REQUIRED
This property requires a rental agreement and a government-issued ID within 24 hours of booking. Your reservation is not confirmed until verification is completed. Access will not be provided without successful completion.
As part of verification, guests will be asked to:
• Submit a valid government-issued ID
• Sign a Rental Agreement and Pre-arrival Form
The ID must match the primary guest's name on the reservation.

⚠️ CANCELLATION POLICY RELATED TO VERIFICATION
If you choose not to complete verification, please cancel your reservation yourself within 24 hours of booking to receive a full refund (if eligible under the cancellation policy).
Refunds will not be issued for cancellations resulting from a refusal, delay, or failure to complete verification after that window. We are unable to cancel reservations on behalf of guests who do not complete this step.
We appreciate your understanding and look forward to hosting you!

RULES:
This is a NON-smoking home. No smoking of any kind, please.
Pool heating available for an additional $125/day heated up to 83F, 72-hour advance notice required.
We do not allow parties or events | Quiet hours from 10 p.m-7 a.m.
No guests that are not on the reservation or otherwise approved.
By booking this property, you are agreeing to our terms and house rules.

PETS:
No pets without prior approval, including service animals. Please inquire for approval and fees. Unauthorized animals on the property will be fined $5,000 per violation plus any necessary deep cleaning/damage fees. $200 nonrefundable pet fee applies. We do not allow cats due to guest allergies.

SERVICE PROVIDERS:
We’re committed to keeping each PHX Stays home in pristine condition so you can fully relax during your stay. From time to time, our trusted service providers (landscapers, pest control, etc.) may stop by to care for the property. These visits are scheduled carefully to minimize disruption, and they help ensure that everything stays beautiful and well-maintained for you and future guests.

COMPLIMENTARY ITEMS:
When you stay in any of PHX Stays properties, you'll always be stocked with the luxury amenities to help you feel right at home! We provide high-speed Wi-Fi, smart TV's, fully stocked kitchens, complimentary coffee & tea, toiletries, luggage racks, and freshly laundered linens and towels. You'll also find a starter pack of toilet paper, paper towels, garbage bags, dish soap, dish pods, and laundry detergent.
We provide top-notch communication, from the beginning through the end of your stay.

CONCIERGE SERVICES:
We offer 24/7 on-demand Concierge Services. Extra fees apply for this service. It includes anything from restaurant reservations, special requests, in-home chef, amenity arrangements, mid-stay cleaning service, and more.

The Lilly is a PHX Stays property.
Need different dates or something bigger? Click on our profile pic to check out our other nearby properties.

TPT License Number 21420296
STR Permit STR2024-005509

Conveniently located near:
Phoenix Zoo 11 mins away
Walmart 8 mins away
Safeway 20 mins away
Heard Museum 18 mins away
Phoenix Convention Center 16 mins away
Sky Harbor International Airport 16 mins away
Footprint Center and Chase Field 16 mins away
Piestewa Peak mins away
Desert Botanical Garden 9 mins away
Arizona State University 17 mins away
Old Town Scottsdale 9 mins away
State Farm Stadium 29 mins away
Westworld & TPC of Scottsdale 30 mins away

Add dates for prices

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property Registration Number STR-2024-005509
Property # 3033819vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

About the area

Phoenix

Camelback East, a neighbourhood in Phoenix, is home to this holiday home. Arizona Biltmore Resort - Links Course and TPC Scottsdale Champions Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Tempe Town Lake. Looking to enjoy an event or a game? See what's going on at Chase Field or Mortgage Matchup Center.
Map
Phoenix, AZ

What's nearby

  • Arizona Canal - 9 min walk - 0.8 km
  • Arcadia Park - 19 min walk - 1.6 km
  • Dirty Drummer - 4 min drive - 2.3 km
  • Shemer Art Center - 4 min drive - 2.7 km
  • Biltmore Fashion Park - 9 min drive - 6.0 km

Getting around

  • 38th Street - Washington Station - 7 min drive
  • Sky Harbor International Airport (PHX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬15 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

Frequently asked questions

Does 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

As of 29 June 2026, prices found for a 1-night stay for 2 adults at 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 on 7 June 2027 start from NZ$820, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 pet-friendly?

No, pets are not allowed at this property.

How much is parking at 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

On-site parking is available at the property.

What time is check-in at 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Check-in begins at 4:00 PM.

What time is check-out at 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Checkout is at 11:00 AM.

Where is 8 Min to Old Town | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 located?

Located in Camelback East, this holiday home is 0.6 mi (1 km) from Arizona Canal and within 3 miles (5 km) of Papago Park and Papago Golf Course. Camelback Mountain and Scottsdale Waterfront are also within 6 miles (10 km).

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.8/10

Cleanliness

9.8/10

Check-in

9.6/10

Communication

9.8/10

Location

9.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Mary J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We loved the location, & the layout of the bedrooms.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 14 January 2026
We’re delighted to hear you loved the location and the bedroom layout. It was a pleasure hosting you.
Verified

10/10 Excellent

Craig F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and clean property!

My family of 3 enjoyed staying here at the Lilly and everything was as advertised. Great communication with the property owner throughout the stay, too!
Stayed 4 nights in May 2024
Response from VrboOwner on 29 May 2024
We loved having you and your family Craig!
Verified

10/10 Excellent

Marc E.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Awesome!
Stayed 14 nights in Aug 2025
Response from VrboOwner on 11 September 2025
Thank you again for being such a great guest! We loved having you. -Jackie
Verified

10/10 Excellent

Dmitri M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed stay

Very nice property. Very clean and easy to communicate with host. Nice neighborhood close to shops and canal trail for exercise.
Stayed 5 nights in Mar 2025
Response from VrboOwner on 14 April 2025
Thank you for staying at the Lilly Dmitri! I'm glad you liked the location! We hope to host you again!
Verified

10/10 Excellent

Peri R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Roomy Clean and Beautiful

Great place to stay in Arizona. It is roomy, and clean and provides nice amenities like coffee and everything else you need. We appreciated being able to stay in this great rental property. Thank you!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Thomas K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

5 Stars

We had a great stay. The neighborhood was quiet and pleasant. The property manager was very attentive to our needs. Would recommend!
Stayed 3 nights in Mar 2025
Response from VrboOwner on 19 March 2025
I'm so glad you had a great time Thomas! Thank you for recommending us, we would love to host you again!
Verified

10/10 Excellent

Rachael K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Getaway

Stop looking. Great place. You won’t be disappointed!
Stayed 3 nights in May 2025
Response from VrboOwner on 20 May 2025
Thank you for the appreciation Rachael! We would love to host you again!
From a partner site

10/10 Excellent

Kevin B.

Great place !

We have rented from Phx Stays on multiple occasions at 2 different properties. They provide an excellent experience, thoughtful layout and amenities. Great neighborhoods, everything as advertised and more
From a partner site

10/10 Excellent

David H.

Outstanding

Truly a great property with excellent, customer centricity.
Verified

10/10 Excellent

Audri K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome spot to hang out!

We thoroughly enjoyed the house, neighborhood was terrific and host was lovely. It was just as advertised and more. Highly recommend for a group get together anytime!
Stayed 2 nights in Jan 2023
Response from VrboOwner on 19 August 2023
Thank you again for being such a great guest! We loved having you. Jackie
Verified

10/10 Excellent

Kristen L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful House

Super clean, has everything.
Stayed 2 nights in Jan 2024
Response from VrboOwner on 3 March 2024
We are so happy you enjoyed your stay. We loved having you! Jackie
Verified

10/10 Excellent

Cindy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wedding weekend

Great house in a great location! Worked out perfectly for our family.
Stayed 4 nights in Apr 2024
Response from VrboOwner on 15 May 2024
I'm so glad you like the location Cindy! That makes me so happy that it worked well for your family. We would love to host you again in the future!
Verified

10/10 Excellent

Pamela H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Spot

The home was lovely and well appointed. The location fit in well for our Phoenix plans and accommodated our group well. Host was very accessible for any questions. Pool was a bonus and the neighborhood was well kept and quiet.
Stayed 2 nights in Oct 2024
Response from VrboOwner on 7 November 2024
We appreciate the lovely review Pamela! We hope to host you again in the future!
From a partner site

10/10 Excellent

Audri K.

Great spot!

Second year we’ve stayed here for our annual girls’ weekend. Comfortable and terrific location. It’s beautiful and very well maintained. The hosts are great! Easy from start to finish!
Verified

10/10 Excellent

Elizabeth T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Property

We loved this house so much, and look forward to staying there again some day. It was so clean and well-appointed, and was just like in the photos. Property managers communicated well, answered our questions promptly.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 29 March 2024
We are so happy you enjoyed your time with us! We would love to have you again anytime Elizabeth.
Verified

10/10 Excellent

Robert C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Phoenix Wedding

This property was perfect for our situation. It had all the amenities and space we needed. The home was conveniently located in a nice, quiet neighborhood.
Stayed 4 nights in Nov 2023
Response from VrboOwner on 24 November 2023
Thank you again for being such a great guest! We loved having you. Jackie
From a partner site

10/10 Excellent

Michelle T.

Best house ever!

Wow! We had an amazing stay at the Lilly! The house is absolutely gorgeous and the layout is perfect with all the bedrooms and bathrooms. The backyard is heavenly with so much space and the perfect size pool! This was really the best place we’ve ever stayed in AZ. Being in Arcadia was amazing and so close to everything. We can’t wait to be back!
Response from VrboOwner on 12 October 2023
Thank you again for being such a great guest! We loved having you. Jackie
Verified

10/10 Excellent

Shakari D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful gem!

Nice neighborhood and this place had everything!!! From coffee to laundry soap...spices, cooking supplies. Beds were very comfy and linens were top of the line.....Really so well done and perfectly equipped. Super friendly hosts! I can't recommend enough. Will definitely be back!
Stayed 2 nights in Sep 2023
Response from VrboOwner on 2 October 2023
Thank you again for being such a great guest! We loved having you. Jackie
Verified

10/10 Excellent

Toni C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice house

The cleanliness was the best of any VRBO property we have rented. It was nice to have 2 bedrooms with ensuites for me and my sister. The kitchen and bathrooms were well stocked. The neighborhood was established and felt very safe. We enjoyed the backyard and appreciated the covered area with the fan as it was very hot there! Very nice and communicative owner!
Stayed 4 nights in Jun 2024
Response from VrboOwner on 16 July 2024
Wow! Thank you so much for the sweet words Toni! It warms my heart to know that you had a great time and that you felt safe. We would love to host you again!
Verified

10/10 Excellent

Ginger A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely, comfortable home

Such a great getaway with the family. My whole family met in Phoenix to celebrate my nieces graduation from law school. Jackie was very responsive whenever I had any questions. Also, at the last minute, she was happy to allow my dad to join our already big group. Everything was clean, organized, and comfortable. I’m so happy we ended up at this property.
Stayed 4 nights in May 2024
Response from VrboOwner on 12 May 2024
Ginger, we loved having you and are so glad you enjoyed yout time with family.
Verified

10/10 Excellent

Brian G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautifully appointed home in convenient, established neighborhood

The Lilly met all of our needs for this trip. We spent a great family day by the pool. We cooked some foodie meals in the well-appointed kitchen. Hung out in the living room for games, movies and conversation. Jackie is a generous host. Beds linens decor lighting etc is all on point. We also loved the proximity to the airport, Scottsdale, Phoenix and many good restaurants
Stayed 4 nights in Jan 2024
Response from VrboOwner on 19 February 2024
Thank you again for being such a great guest! We loved having you. Jackie
Verified

10/10 Excellent

Bonnie L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, extra charge for heated pool

Outstanding house, kitchen, rooms etc. Beautiful back yard. Only weird thing is first line advertises house w heated pool but requires extra charge to turn heat on. Wasn’t expecting that. Great for families and easy to cook in well laid out kitchen
Stayed 5 nights in Nov 2023
Response from VrboOwner on 30 November 2023
Thank you again for being such a great guest! We loved having you. Jackie
Verified

10/10 Excellent

Ann M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Arcadia Location

Lovely property in Arcadia that was perfectly close to everywhere we needed to go for a wedding at The Royal Palms Resort. VERY clean, and enough space for everyone not to feel crowded. The pool is lovely, not too shallow or too deep, and everything was easy to find/use. Our only glitch was needing to send photos of a broken shelf to our host but we got that all sorted quickly. It would be a great place to stay with children as well with two trundle beds plus bunk beds. Minutes from the Phoenix Zoo and Botanical Gardens, Sky Harbor, and food galore. Definitely recommend.
Stayed 5 nights in Apr 2024
Response from VrboOwner on 9 April 2024
Thank you so much for the kind words Ann! We're so happy that you enjoyed the pool and location. We would love to host you again in the future!
Verified

10/10 Excellent

Kelly P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Definitely coming back!

If you're looking for the perfect getaway in Phoenix, look no further than this stunning five-star! Our 2 week stay was nothing short of spectacular. The moment we walked in, we were greeted by a beautifully decorated interior that perfectly blended modern comfort with a touch of desert charm. The spacious living area was ideal for relaxing after a day of exploring, and the kitchen was fully equipped with everything we needed. Each bedroom was a serene retreat, offering plush bedding and ample space, making it feel like a home away from home. One of the highlights was the private outdoor space, complete with a sparkling pool and a cozy seating area perfect for evening gatherings under the stars. The location was also unbeatable, just a short drive from breathtaking hiking trails and vibrant downtown attractions. The hosts were attentive and went above and beyond to ensure our stay perfect. We truly can't recommend this rental enough; it exceeded all our expectations and made for an unforgettable vacation. We can't wait to return!
Stayed 12 nights in Jun 2025
Response from VrboOwner on 17 July 2025
I am over the moon that our VRBO exceeded all your expectations and made an unforgettable vacation Kelly. Thank you for the thorough review! And saying that it was nothing short of spectacular is such a compliment, it makes me so happy to hear! We would love to have you again! You are always welcome at PHX Stays!
Verified

2/10 Terrible

Stephanie P.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Poor Communication & Lack of Transparency

We had to cancel our stay last minute due to a family emergency and immediately contacted both the owner and VRBO. Acknowledging that we were outside the cancellation policy, we inquired about rebooking for a future date with minimal penalty. The staff indicated that this might be possible and advised us to cancel the stay. However, I was unable to do so through the app and notified the host, who directed me to contact VRBO. VRBO confirmed they had emailed the host regarding the cancellation.When we later attempted to rebook, we were offered a 10% return client discount off the published price. Upon follow-up, the owner stated they had never received the cancellation. VRBO confirmed the email had been sent, but the staff did not acknowledge this. As a result, the stay was never officially canceled, and the owner lost the opportunity to rebook the property.While we understood the cancellation policy, the initial communication suggested some flexibility, which was not ultimately honored. Disappointing.
Stayed 4 nights in Feb 2025

About the host

Hosted by PHX Stays

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Languages:

English, Spanish

Premier Host

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