15% Off, 200.00 Gift Card, 32 Crabline

Tiffany, we are so glad you had a 10/10 experience at our property. We always strive to give our guest a 10/10 experience. Thank you for noting that whether you walk or take our Free In-Season Beach Shuttle Service to Singleton Beach, the beach area is quiet and safe. You also have the option to go to the busier Burkes Beach if you want. Also, we are glad the kids enjoyed our private, screened in pool at the house. We find most guest (especially those with kids) love having the private pool available to them. We hope to host you again so you can have another 10/10 experience at 32 Crabline Court. Regards, Mark, Owner of 32 Crabline Court.

Lola, we are so glad you and your group had a 10/10 experience. My wife and I always strive to provide our guests a 10/10 experience. We look forward to hosting you again in the future. Regards, Mark, Owner of 32 Crabline Court

Paula, we are glad you found our home and its location amazing. Also, thank you for noting the closeness of our home to the beach. During peak season, there is a FREE golf cart shuttle service to and from the beach if you don't want to make the very short walk or bike ride. I am also glad you found communiction with me to be easy. Regarding the alarm system, this is a safety feature for all of our guests, especially those with small children, so that they are notified in the event a child tries to step outside. Unfortunately, we cannot quiet the alarm as this would negate the notification that the door has been open. In all most all instances, our guests appreciate this notification safety feature. Again, we are glad you enjoyed your stay and we look forward to hosting you in the future. Regards, Mark, Owner of 32 Crabline Court

Johnny, My wife and I are glad to hear that you and your friends enjoyed your stay during your golf outing. It should be noted we are within 15 minutes of 17 different on-island golf courses and within 30 minutes of 33 golf courses. Many of our guests rent our location for this exact purpose. We hope you played well and we look forward to hosting you again. Regards, Mark, Owner of 32 Crabline Court

Rashmi, we are glad you had a 10/10 stay. We always try to provide our guests with a 10/10 experience. Regarding the walk to the beach, it should be noted that during peak season our community offers a FREE Golf Cart Shuttle Service to and from the beach every day except Saturday's. I am sorry if you did not take advantage of this service but it is clearly publicized in your arrival instructions plus within the home itself. Also, to clarify, the walk to the beach is about 7-10 minutes going to Singleton Beach. Additionally, I am glad to hear we resolved the two issues you had during arrival to your satisfaction. Regarding our furnishings, I am not sure what would be considered out dated. Also, while the TVs are indeed slightly older, they are fully functioning flat screens and we have had no concerns or complaints regarding their functionality. Please note, we take pride in making sure all furnishings, TVs, hardware, etc. are always in top notch condition for our guests. I am sorry if you felt different. That said, we hope to host you again so you can take advantage of all that our home has to offer. Regards, Mark, Owner of 32 Crabline Court

Debra, thank you for the 5-Star review. As always, my wife and I strive to provide our guests 5-Star experiences every time. Thank you for noting the smooth and painless check in experience. We always try to have the check-in information to our guests 48 hours prior to arrival. We also appreciate you noting our excellent location. We are beachside and 5 minutes from the Kroeger grocery store, 10 minutes from at least 50 4+-Star restaurants, 10 minutes from 11 on-island golf courses and 5-10 minutes from multiple shopping venues. This proximity allows guest to optimize their stay experience. Again, thank you for staying with us and we look forward to hosting you again. Mark, Owner of 32 Crabline Court

Susan, thank you for the 5-Star review. As we always mention, my wife and I strive to give every guest a 5-Star stay. We appreciate you noting the comfort level of our home. We always maintain all furniture, beds and accessories so that it provides our guests an enjoyable experience and outstanding comfort level. Additionally, our location is ideal for both families and groups alike. We are within 2 miles of over 50+ restaurants of all types. Additionally, we are no more than a 10 minute drive to 13 on-island golf courses including the Robert Trent Jones Ocean Course and the Country Club of Hilton Head. Lastly, if your a shopper, we are 15 minutes from the Tanger Outlets and 5 minutes to Shelter Cove and Coligny. In the end, we believe our property offers guests the best experience possible for your Hilton Head stay. Thanks again for the review and we look forward to hosting you in the near future. Regards, Mark, Owner of 32 Crabline Court

Thank you for the 5-Star review. We always try to give our guest a 5-Star experience. I understand you and your group enjoyed the golfing offered in Hilton Head. I hope you also got a chance to the Heritage golf event. Regarding the pool heater, indeed it was broken. For that we apologize. The heater broke a few weeks prior to your stay and a new one was put on order as soon as we found out about the situation. Unfortunately, there was a 2-3 week lead time on the new heater and it arrive toward the end of your stay. I believe it was installed a day or two prior to your departure. As we did not have a request from you for the pool heater to be turned on until after your arrival, by that time it was too late to offer pool heating. Please note the new heater is in place and functioning properly. Again, sorry for any inconvenience. With that, we are glad you had a 5-Star experience and we hope to host you again. Regards, Mark, Owner of 32 Crabline Court.

Ivory, my wife and I appreciate the 5-Star review. As a return guest, its always good to hear we provide a consistent experience. As you noted when you booked with us the first time, the combination of our beach side location, proximity to shops/activities and use of the FREE golf cart shuttle service to and from the beach during peak season, makes our home an excellent vacation stay choice. We will always strive to provide the level of service to ensure more repeat stays in the future. Again, thank you for being a repeat guest and we hope to see you again down the road. Regards, Mark, Owner of 32 Crabline Court

Amanda, we are so glad you found our home to be a 5-Star property and that you thoroughly enjoyed your stay. As I always comment, my wife and I continually strive to keep the home as clean and well-kept as possible. We will continue to do so for all of our future guests. Additionally, thank you for noting the location of our home is great, with very quick access to the beach, restaurants, shops, golf and other on-island amenities. This is exactly why we chose the location we did. Lastly, I appreciate you noting my prompt reply to any and all questions you had regarding the property. It is very important to me to reply to any questions our guest have as quickly as possible. I will continue to do so. Again, thanks for the 5-Star review and we look forward to hosting you again. Regards, Mark, Owner of 32 Crabline Court.

Chiquita, thank you for the 5-Star review. As always, my wife and I make every attempt to provide our guests with a 5-Star experience. Thank you for noting the cleanliness of our home. We strive to provide the cleanest home possible for all of our guests. As our cleaner has been cleaning our property for the last 10 years, they are well versed at ensuring the upmost in cleanliness. Also, we appreciate you noting the stock levels and quality of the amenities. It is very important that we provide a well-stocked kitchen and bedrooms with the best in sheets, towels, etc. Thank you for noting. We hope we can host you again in the future. Regards, Mark, Owner of 32 Crabline Court

Nicole, thank you for the review and noting that you thoroughly enjoyed your stay. My wife and I are glad to know that you appreciated the close proximity of the beach and that our home has plenty of space for up to 12 guests as advertised. Regarding the cleaning, please note that we have had the same cleaner for 11 years and that we consistently receive 5-Star comments regarding the presentation and cleanliness of our home. If you found something out of sorts, we apologize for that and will put our cleaner on notice to review under the furniture. It should be noted that we deep clean the furniture a minimum of three times a year. If there was a section under the furniture that was missed, we apologize. That said, we are glad to know you would stay and again and we look forward to hosting you in the future. Regards, Mark, Owner of 32 Crabline Court

Dana, thank you for your 5-Star review. We are glad you found our home to be so comfortable and relaxing. It should be noted, you were the first guests to stay since our new family room sofa and chairs were delivered in October. Also, as you noted, our guest enjoy the screened in pool which can be heated if our guest so desire. We are glad you would choose our property again and we hope you tell others on how we strive give our guests a 5-Star experience on every stay. Regards, Mark, Owner of 32 Crabline Court

Richard, Thank you for the 5-Star rating and acknowledging the condition of our home. As always stated, my wife and I do everything possible to ensure our guests get a 5-Star experience. We appreciate you taking note of the decorations within the home. We strive to make it as inviting as possible for our guests. Also, thank you for noting the home is great for groups up to 12 people. With two King Master bedrooms, a queen bedroom and two bedrooms with two twin beds each plus a sleeper sofa, there is plenty of room for multi-family stays. In fact, most of our guests are either multi-family or extended family stays. With that said, we hope to host you again in the future. Regards, Mark, Owner of 32 Crabline Court

Steven, Thank you for the 5-Star review. We always strive to give our guests a 5-Star experience. As a golfer myself, I am glad to hear your golf group enjoyed our home. Hilton Head offers great courses and some outstanding course values. With our home located on the North end of the island, we are 10 minutes from 11 on-island courses and about 15 minutes from 6 off-island courses. Add in some of the private clubs and other off-island courses and you have your choice of over 30 courses within a 25 minute drive. I am also glad to hear you found our home to be spacious for your group. All of our guests seem to appreciate the open nature of our home and the comfort it provides. We are glad you found that to be the case as well. Again, we are glad your stay was 5-Stars and we look forward to hosting you again soon. Regards, Mark, Owner of 32 Crabline Court.

Annette, thank you for the 5-Star Review and we are glad you enjoyed your stay. As you mentioned, the heated pool is one of the many great features of our property. It allows all guests (especially kids) to have year round enjoyment when the ocean water is too cold. We are also glad you found the home spacious and comfortable. We have had many comments on how the open floor concept makes our home extremely inviting for our guests. Additionally, and as you mentioned, our Singleton Beach location puts you within minutes of a wide variety of excellent dining, golfing and shopping experiences. Again, we are so glad you enjoyed your stay and we look forward to hosting you again in the future. Regards, Mark, Owner of 32 Crabline Court

Diane, My wife and I are so glad you had a 5-Star stay. Its good to hear your group enjoyed our home and found it to meet all of your needs. As you mentioned, our home is beachside and we are only a 2-3 minute bike ride to the beach. If you elected to walk, it is only about 7-8 minute walk. During peak season (Memorial Day to Labor Day), we offer a free golf cart shuttle service which most of our guests take advantage of in the summer season. Also, we are glad you enjoyed our heated pool. Kids and adults alike love swimming in the pool while heated and it only goes to enhancing our guests stay. We look forward to hosting you again on your next visit to Hilton Head. Regards, Mark, Owner of 32 Crabline Court

Bob, thank you for the review. We always try to give our guest a 10 out of 10 stay. We are sorry we fell short this time. It should be noted that indeed we spoke regarding the air conditioning system and that I advised that you could manually adjust it. However, I was not aware the manual adjustment was not working as I never heard back from you so I assumed it was working. As it turned out, I was advised by our property manager upon the check out inspection the system was still not working. I immediately called our AC company who identified the problem as a malfunctioning breaker in the unit. The breaker was repaired and the system is now operating properly. Rest assured we always try to give our guest a 10/10 experience which is evidenced by our overall 9.8/10 rating on VRBO. Again, sorry for the inconvenience and we hope to have you rent again soon. Regards, Mark, Owner of 32 Crabline Court