2/10 Terrible
Sherry S.
30 November 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
A Nightmare to say the least
I booked and payed in full this home 2 1/2 Months before the Thanksgiving holiday to have a great selection of available homes, I was coming to visit my Mother who has MS and can’t travel. Two weeks before Thanks Giving I get a text from the Host ,a Realtor - Steven Palma and he cancels my booking, he said he rented it long term.To say I was devastated, was an understatement. The listing did not indicate there was a possibility that the home would cancel because it was on the market. The host did offer me another listing but I had to pay an additional $400.00 and he asked me to Venmo the $$ directly to him , not go through Vrbo.
Now, the optional home that I ended up in was disgusted nasty. Immediately walking in there were pet stains on the rug. There was trash as in garbage under the bed, the trash had not been taken out , dishwasher was full of dirty dishes, the sheets had makeup on the pillow cases and clearly were not washed , the mattresses we later discover upon stripping the beds at checkout were covered in urine stains and blood -biohazard, the patio was covered in leaves and rocks , the outdoor heater we all broken and busted , hot tub had no chemicals . My goodness I could go on and on. The house smelled of cats and we were sick the entire time we were in the home but would start feeling better when we would go outside or leave the premises.
Check the Host on your potential booking, he has many homes in Midland. RUN
Sherry S.
Stayed 4 nights in Nov 2023
