6/10 Okay
MNM
30 March 2024
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Cracker in the sheets, left over toothpaste
We have been staying at Ramsgate condos for 4 years. We have never went through a vacasa condo. I wasn’t the worse stay but not the best. There were crackers between the “cleaned sheets”. Toothpaste on the counter from the previous people that stayed there. Hair was left in the master bathroom drain. The dresses in the master bedroom was not wiped down. There was cup stains on it. Then while looking for a broom I opened the door where the water heater is and there is an old phone in there with mold all over it. So basically I had to go through and clean the first day we were there, they did offer to send someone in but we were already there and I doubt someone was going to come in at night when I noticed it. Vacasa gave me part of my cleaning fee back but for the charge to stay during spring break it really isnt worth it. My kids seemed to of slept fine in their beds but ours was terrible. Rock hard and lumpy. The pillows were flat and hard also, so bring your own pillows. The master bed definitely needs updating. When I was cleaning the sheets after we found crackers in the bed there is stains all over the Mattress. I was kind of off putting. It’s a very outdated condo for the price and there is better updated condos in Ramsgate for a cheaper price for spring break. We already booked a different condo in Ramsgate for next year. Definitely will not be staying in this one again. I will say vacasa does get back with you asap when there is an issue.
MNM
Stayed 7 nights in Mar 2024