I received more and better communication from this host than almost any other over the years we've used VRBO. They were very responsive both on a phone call and with follow up texts and emails. There were no problems checking in, and we got right into the unit. We also really enjoyed having the covered parking. We're very familiar with Phoenix' 6&7 properties, having stayed in one of those buildings at least 10 times. They do a pretty good job maintaining the facilities, and the staff were very friendly and visible.Couple negatives: Not that big of a deal, but it was disappointing that check-in was 4pm rather than the 3pm to which we've been accustomed with other properties. Also, we lost wifi Internet one morning. The host was very responsive and opened a trouble ticket with the ISP. The problem was fixed about 6 hours after it was reported. There was nothing the host could have done to prevent the problem, and they were very good at getting it resolved.On a per-night basis, this was the most money we've spent in 10 years at the Phoenix 6 & 7. Perhaps it was due to it being a slightly different time than we typically come.There is SO much to do in the OBA/Gulf Shores/Pensacola area. I recommend renting a boat and trolling the bays. It's a great way to see the area from a different perspective. Also, be sure to get over to Gulf State Park and ride your bike or walk the paved trails. There are numerous places to access it, and you won't be sorry.