8/10 Good
Lisa D.
19 September 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice property could you some TLC
The home was clean and nice. However, it needs some TLC: paint, mold repair around vents, a clean furnace filter.
Also, the fully stocked kitchen had no tea spoons, the toaster only half worked. The back door has a huge gap in it- It did blow open very easily with strong wind. The master bathroom door is too low and scrapping the floor and the washer is a little tricky to use ( youtube helped us get it working) ( push start twice) . Also in the upstairs bedroom the overly to the mattress is too big. Suggest getting a new bed in a box for safety. I almost fell off the bed a few times because the overly hangs over. We found trash left behind by the cleaning crew or previous renters. Several of the outdoor chairs were broken and not useable, luckily we brought our own camping chairs. However these were truly minor things, mainly reporting them so they may be addressed. April, was very responsive when we reported issue with the washer, and the trash. She was immediately responsive professional, courteous. Either cleaning staff or previous renter had removed parts of the Roku systems and batteries and April immediately addressed the issue. The appliances worked. The location was perfect, on the quiet sound and close to the beach. Dauphin Island was a friendly, peaceful place to be. Could use more dining options for families such a sit down breakfast place and casual affordable dining that is not fast food. The Bird Sanctuary was wonderful as was Ft Gains and the Estuarium.
Lisa D.
Stayed 6 nights in Sep 2023
