The property itself was beautiful, but we stumbled upon issues almost as soon as we arrived. It was 85 degrees in the upstairs part of the house, but the owner has the A/C locked so that you cannot adjust the temperature below 72 degrees, so it kept kicking off because the downstairs levels were cooler. We also discovered many broken/partially broken appliances (dishwasher, water dispenser, ceiling fans, trash compactor, pinball machine to name a few) and after opening the windows, discovered that the levers on most were broken, so we had to climb around in the dark to manually push them shut from the outside. The toilet in the master bathroom began flushing over and over again. Rex, the owner, was very responsive, but admitted that prior guests had the same complaint. The next alarming issue began when it began to rain and water began pouring in through the living room ceiling. Again, Rex was very responsive (but admitted that it's a problem that's happened before... that he hasn't fixed??). In the meantime, tons of minor problems (not enough TP, very few bath towels, no bathmats or kitchen towels at all) that I was prepared to let go of... until 3/9 of us woke up covered in awful bites. I reached out to Rex to let him I know I suspected he has bed bugs and received a terrifying note in response full of name-calling, saying he's intentionally ruined my VRBO rating, and is going to come after me in real life. It was unhinged and scary and you should never stay here.