We are very happy that you responded quickly and tried to rectify the situations. But wanted you to know the details:When we got settled in, the condo wasn’t very clean. It was “surface” clean; however, the following was noted:1. The utensils and appliances were greasy – we let you know of this, however, we cleaned it up ourselves as we needed to use the kitchen.2. When we went to take showers, there was hair in the shower (2nd room) and on the floor.3. When we went to go to bed, there was hair in the sheets (1st bedroom) and the bedspread didn’t look very clean.4. The sink in the (2nd bathroom-double vanity) clogged up. Then the shower did as well.5. Light under the microwave didn’t work and needs replaced.These are things we also noted and wanted to let you know of:1. Pans definitely need replaced as coating is coming off of them, need a full set of measuring spoons, top of the fridge (where toaster/air fryer is sitting) needs to be cleaned/wiped down as it is dirty.2. Toaster needs replaced at it doesn’t always want to stay down to actually toast things.3. Patio has to much furniture on it. It is too crowded to sit and enjoy it. Again, very dirty (when know someone is expected to check in, the cleaning people should make sure furniture is wiped down.4. Windows need cleaned as they are very dusty/dirty (glass) as people come for the view and when they are this dirty it isn’t a great view.Thanks again for quick response. The condo itself was very cute.