In-Town but Quiet and Private Setting

It was news to me that hot water was limited and that local TV channels were not accessible. I called Dish and they assured me that local channels are a part of my package; as for hotter water, I could have suggested turning the dial up on the water heater. WIFI is not suitable for streaming but is the best version available in that part of Santa Fe at this time. There is a table suitable for dining on the first floor with two upholstered stools and 2-4 folding chairs that can be placed around it but it needs to be pulled out into the room and space is limited so many guests don't bother but some do.

As stated by this couple, they were travelling non-stop and expected their vacation rental to serve in place of a permanent home. Therefore, perhaps their expectations and needs could not be met by a vacation rental. I could respond to each of their complaints individually but am choosing to try to be succinct. Within the first three days of their visit, they complained about the water, the TV and light bulbs. The water complaint has some legitimacy....we have hard water in Santa Fe; I have had my water tank flushed, a mineral-removing filter put on the system and still the hot water to the master bath tub comes out with some minor degree of rust. If the hot water is not turned on daily, the faucet needs to be run for a few minutes in order to clear out the rust that my plumbers tell me is most likely caused by a piece of iron pipe used in the plumbing running to that fixture. Since we do not have that problem elsewhere in the condo, that seems a reasonable explanation. All the rest of my plumbing is copper and of the highest quality so the thought is that when built, the plumbers may have run short and substituted a piece of iron somewhere in the pipe leading to that fixture. Trying to find it would require destruction and restoration of sheet rock, plaster and tile which they do not recommend since the problem is minor and isolated. The major issue from my point of view has to do with the main TV which was in perfect working order on the day the renters arrived. The next day, they reported it was suddenly not working. Since I was out of town, I offered advice on how to restore service and committed to coming over myself as soon as I returned. Within a day or two, I was informed that the TV was back in working order; my help was no longer needed but original TV controls that would allow use of the TV outside of the satellite service provided were requested with a stipulation....I was to leave the controls outside the unit and not enter the condo. At the end of the rental period, I was the first one to visit the condo and the TV in question was totally non-operable. After three hours on the phone with my service providers, a technician was sent out and he discovered that the TV had been deprogrammed from its factory settings. This never happened before in the five years I have rented this condo so I believe these renters accidentally, or purposely, caused this problem, did not want me to know and lied to me and you in the review they wrote.

It was very unfortunate that Carl and Pam had to endure a six-week beetle infestation outside their master bedroom French doors that happens annually in Santa Fe but never to my condo before. There is no prior spraying that would have prevented it and no spraying of insecticides after the fact that is recommended inside or out. The bugs, about the size of a small ant, are annoying but don’t bite or reproduce and come and go within a six- week period. I feel lucky to have experienced them only this once in 12 years of living here.

It was a pleasure to have John as a guest. I would welcome him back.

As for Bishops Lodge Rd and noise, I can only say that given the downtown location of the condo, noise on this street is minimal and most noticeable around morning and early evening commute times. As for the living room couch which turned into an extra guest bed, it has been replaced with a sofa with a back so no problem with cushions anymore!