4/10 Poor
Melissa S.
5 January 2023
Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
Underwelming rental experience
Our family has stayed at quite a few vacation rental properties and have been thoroughly impressed with all of them. This rental (while in a nice location and neighborhood) had so many things wrong with it.
Many of the things in the house were broken and just laying around which could actually pose danger to both children and adults including: large door for laundry room just propped against wall, electric sockets that had fallen off, electrical cables draped across room, open windows in bedrooms that didn't close.
All of the pillows are incredibly flat and we actually went and bought a few from a local store to use (and left them there for future guests). Additionally the bedroom that is supposed to have 2 beds in it, the beds were pushed together to make one giant bed, which if you have kids, like we do, can turn into an issue when they want to sleep by themselves. I intentionally book places with 3 beds so they can all have their own, without fighting.
The dishes we pulled out of the cabinet for our kid's breakfasts were all still very wet and half of them were dirty (not sure if it has anything to do with the detergent dispenser door being missing in the dishwasher or not). We stopped trying to use them and used paper towels instead. Additionally the coffee machine does not really work and should definitely be replaced.
The AC/Heater control had a password on it that we had to call property management to get a code to even change it, then when we changed the temperature it would change back to 50 degrees automatically after a few hours.
The "pool" in the photos of the unit is pretty deceiving as it is more of a hot tub size rather than an actual pool. Regardless it looked like it was leaking and was almost completely empty by the time we checked out.
As noted above this condo is in a nice neighborhood and does have great potential, it just could use some attention to keeping the property up.
Melissa S.
Stayed 4 nights in Dec 2022
