Verified review
4/10 Poor
briana d.
19 Oct 2026
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
The house itself was nice, with great beach views, strong AC, a nice deck, and an easy checkout process. Unfortunately, several issues overshadowed the positives, and our family will not return.The house smelled of tobacco smoke, initially masked by heavily perfumed cleaning products. After a few days, it became obvious, and when we got home, even clean clothes and bags smelled of smoke and needed washing, despite the no-smoking policy.The undisclosed cameras were extremely concerning: two at the front door, one on the side, one on the upper balcony, one pointed directly at the pool, and one inside the game room. I later learned indoor cameras are prohibited by Vrbo policy and outdoor cameras must be disclosed.Management also pressured us to sign an undisclosed, 18-page rental agreement or risk cancellation. Only after we contacted Vrbo support did they admit signing was not required for Vrbo guests. This created unnecessary stress before our vacation even began.Being a high-end rental, supplying only 24 hours of toilet paper and requiring guests to bring paper towels, trash bags, and other basics felt cheap. The thermostats also unexpectedly changed to much higher temperatures several times. We noticed dog food and a dog bowl despite the strict no-pets policy, another disappointing detail.The pool was adequate, but mosquitoes made the deck nearly unusable. The elevator may be helpful, though the management portal appeared to indicate an additional nightly charge.
Stayed 4 nights in Oct 2026
