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Villa Mariposa, private pool, Jacuzzi & hot tub

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A modern two-story house with a swimming pool, outdoor seating, and lush greenery.
A modern outdoor living area with a pool, seating, and a dining area.
A modern kitchen with a central island, bar stools, and a view of the outdoors through large windows.
A hotel room with a bed, a nightstand, a TV, and a window with curtains.
A modern house with a well-maintained lawn, a bicycle, and a view into the interior.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Beach equipment
    A rare find — beach equipment ready to go for your days by the sea.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Playacar Beach

Popular amenities

  • Balcony
  • Spa pool on site
  • Private pool
  • Arcade/game room
  • Barbecue
  • Pet-friendly

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playacar Golf Club
    ‪9 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬

Rooms & beds

6 bedrooms (sleeps 20)

Bedroom 1

1 King Bed and 3 Single Beds

Bedroom 2

1 King Bed and 2 Single Beds

Bedroom 3

1 King Bed and 1 Single Bed

Bedroom 4

1 King Bed and 1 Single Bed

Bedroom 5

1 Queen Bed

Bedroom 6

1 Queen Bed

5 bathrooms, 1 half bathroom

Bathroom 1

Soap · Towels provided · Toilet · Shower only · Shampoo

Bathroom 2

Soap · Towels provided · Bathtub · Toilet · Shower only · Shampoo

Bathroom 3

Soap · Towels provided · Toilet · Shower only · Shampoo

Bathroom 4

Soap · Towels provided · Toilet · Shower only · Shampoo

Bathroom 5

Soap · Towels provided · Toilet · Shower only · Shampoo · Hair dryer

Bathroom 6

Towels provided · Toilet

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Garden
Dining area

Add dates for prices

Similar properties

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Playacar
  • Ocean view
  • Pool
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10.0 out of 10, Exceptional, (3 reviews)
Villa Coral - Private villa with a pool in Playacar - Walking distance from the beach - 4 bedrooms for 8 guests

About the area

Playa del Carmen

Located in Playacar, a neighbourhood in Playa del Carmen, this villa is near theme parks and near a water park. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Travelling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
View more Villas in Playa del CarmenOpens in a new window
Map
Playa del Carmen, QROO

What's nearby

  • Playacar Golf Club - 9 min walk - 0.8 km
  • Mahi Golf Course - 17 min walk - 1.5 km
  • Mayan Ruins of Playacar - 17 min walk - 1.5 km
  • Playacar Beach - 19 min walk - 1.6 km
  • Xaman Ha Aviary - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪rosa roja - ‬5 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪Hotel Riu Palace Riviera Maya - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive
  • ‪pepe’s food tequila - ‬6 min drive

Frequently asked questions

Does Villa Mariposa, private pool, Jacuzzi & hot tub have a pool?

Yes, this property has an outdoor pool.

Is Villa Mariposa, private pool, Jacuzzi & hot tub pet-friendly?

Yes, this property allows pets (limit 5 total) with a maximum weight of up to 999 kg per pet.

How much is parking at Villa Mariposa, private pool, Jacuzzi & hot tub?

On-site parking is available at the property.

What time is check-in at Villa Mariposa, private pool, Jacuzzi & hot tub?

Check-in begins at 3:00 PM.

What time is check-out at Villa Mariposa, private pool, Jacuzzi & hot tub?

Checkout is at 11:00 AM.

Where is Villa Mariposa, private pool, Jacuzzi & hot tub located?

This family-friendly Playa del Carmen villa is located in Playacar, within 1 mi (2 km) of Centro Maya Shopping Center, Plaza Paraiso and Piste Cyclable sur Paseo Xaman-Ha. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 68 out of 84 reviews
Rating 8 - Good. 14 out of 84 reviews
Rating 6 - Okay. 1 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.4/10

Cleanliness

9.6/10

Check-in

9.6/10

Communication

9.2/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing stay! We were a group of 20. We had a wonderful time! The kids loved the bicycles and the pool! The beds were comfortable. The daily maid service was great! Mauricio and Edson were easy to work with! Thank you so much!
Stayed 6 nights in Aug 2025
Response from VrboOwner on 9 September 2025
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Love this property!

We stayed here for my bachelorette trip and we loved it!! Such a great location and the owner was so responsive any time we needed a taxi or had a question. There was 12 of us and we had plenty of room! Highly recommend this place
Stayed 3 nights in May 2022
Response from VrboOwner on 20 May 2022
Thank you for your review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing and safe place!

I can’t recommend this place enough!! The concierge was so responsible, the maid service every day was great, and the chef service was wonderful. Great location - walking distance to downtown playa shopping or a short taxi ride away. I highly recommend for your next group or family trip!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 16 June 2022
Thank you for your beautiful review!. We are happy you enjoyed your stay in Villa Mariposa. It was a true pleasure hosting you and your group. Wishing you all the best and hope to host you again during your next visit to Playa del Carmen
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay with Friends

Our group had a great time. The listing is very accurate and the Villa was perfect for a group of friends. Highly recommend. Thanks again.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 1 April 2024
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Playa Visit

The house was clean, nice, and a perfect location. The host, chef, maids and everyone related to servicing the house and guest were A+. I highly recommend.
Stayed 3 nights in Oct 2020
Response from VrboOwner on 26 October 2020
Thank you for your beautiful review! We are very happy that you and your group had such a fabulous time staying with us! We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Villa

We loved our stay at Villa Mariposa. Communication was excellent with property managers. Mauricio was helpful in all questions we had and made recommendations we enjoyed. We all loved the pool and hot tub. Kitchen was well supplied with the things we needed. The maid service was so nice also, they did a great job. Thank you for a great relaxing vacation week!
Stayed 5 nights in Mar 2025
Response from VrboOwner on 7 April 2025
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay!

This house was great for what we were looking for. A short 5 minute cab to all the shopping in Playa! Our concierge catered to our every need and then some, the maids were fantastic, and the chef- just me…. HIRE HIM! 10/10
Stayed 6 nights in Sep 2022
Response from VrboOwner on 2 October 2022
Thank you for your beautiful review!. We are happy you enjoyed your stay in Villa Mariposa. It was a true pleasure hosting you and your group. Wishing you all the best and hope to host you again during your next visit to Playa del Carmen
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Overall it was good. The service to clean is excellent. (marie and Carla)Mauricio the concierge is very responsiveShutle service is excellentBut bicycle needs to be fixed.We can’t flush toilet paper in the toiletPool table and ping pong table are in bad shape.Adding umbrella for the beach could be great
Stayed 9 nights in Nov 2025
Response from VrboOwner on 11 December 2025
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome Time!

Jasmin, Edson and Mauricio provided us with excellent and prompt responses on all of our pre-trip inquiries. The villa was beautiful upon our arrival for my bachelor trip, and we had an incredible time during our stay there. The cleaning services were extremely helpful and high-quality during our visit as well. I highly recommend this property for anyone's Playa vacation in terms of its location, the villa's ability to host large groups, and the lovely people in charge!
Stayed 4 nights in Aug 2022
Response from VrboOwner on 21 August 2022
I send you our most sincere thanks for your excellent comments and for your trust in us, we are also proud to hear that your experience in our Villa Mariposa was very pleasant, and even more, to know that the attention provided by our hosts fulfilled your expectations. We hope to have you back with us very soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Epic Stay

Villa Mariposa is a perfect home to host your next event in Playa del Carmen. The home is spacious and had plenty of space to host our 13 person group. The amenities were as described and Mauricio was an excellent host, coordinating dinners, chef service, groceries, shuttles and more. The area was very nice and we were able to walk and bike around playacar neighborhood easily. Highly recommended.
Stayed 3 nights in Feb 2024
Response from VrboOwner on 8 February 2024
Thank you for your 5 ☆☆☆☆☆ review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for big group

Stayed for a 30th birthday party with a group of 11. The house was beautiful, Mauricio was an excellent concierge and kept in touch throughout the stay. Maid service every morning was nice and they helped us schedule cabs as needed, and other services such as our yacht. The property management was very responsive and helpful prior to our stay, as well. We would happily book this house again!
Stayed 3 nights in May 2021
Response from VrboOwner on 30 May 2021
I send you our most sincere thanks for your excellent comments and for your trust in us, we are also proud to hear that your experience in our Villa was very pleasant, and even more, to know that the attention provided by our hosts fulfilled your expectations. We hope to have you back with us very soon!
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house and staff, beach slightly off

The property was amazing and looked just like the photos! The rooms were clean and spacious, the pool and hot tub were great and had great spaces to hang out. The staff was amazing - concierge, housekeeping and private chef (HIGHLY RECOMMEND)! The beach was about a 10 min bike ride, so it was a lot further than we were expecting and the beaches that we were directed to by the concierge did NOT look like the photos - they were really small with no umbrellas or chairs and a lot of seaweed. The backyard also had a lot of bugs - ants and mosquitos, so we were quite bitten up just hanging outside.
Stayed 4 nights in Jun 2022
Response from VrboOwner on 6 July 2022
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again
Verified review

10/10 Excellent

Gorgeous Villa, Amazing Location.

We loved staying at Villa Mariposa! The property is gorgeous and just as it appears in the photos. Our concierge, Edson, was absolutely amazing! He answered all of our questions and helped us pre-arrange transportation, groceries, a private chef, and gave us a ton of wonderful recommendations. We had 11 girls staying at the house for a bachelorette party and we had plenty of room. The backyard is also very private and we didn’t hear any of our neighbors. The Playacar facility is very secure and also beautiful. There are mini markets in walking distance, as well as a few cute restaurants. We can not recommend Villa Mariposa enough! You will love staying there, just like we did.
Stayed 4 nights in Jan 2019
Response from VrboOwner on 3 April 2020
I send you Gussie our most sincere thanks for your excellent comments and for your trust in us, we are also proud to hear that your experience in our Villa was very pleasant, and even more, to know that the attention provided by our hosts fulfilled your expectations. We hope to have you back with us very soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

plenty of room for large groups

Some small issues like a broken glass door and some showers getting stuck on but for the size of the house it is maintained as well as expected. Mauricio and Edson are very helpful and responsive! Definitely helped put my mind at ease when issues did arise. The at home chef was phenomenal and I would highly suggest for anyone groups who want to slow down and spend time together. We did the private boat tour to Cozumel and enjoyed every minute of it!! The waves were a little rough but the snorkeling food and drinks were amazing, 10/10 would recommend
Stayed 6 nights in Dec 2019
Response from VrboOwner on 3 April 2020
Thank you so much for your beautiful review!. We are so happy you enjoyed your stay. It was a true pleasure hosting you and your group during such a special time! Wishing you all the best and we’d love to host you again during your next visit to Playa del Carmen
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic Villa for a Family Vacation

Villa Mariposa was a great place for our family wedding and vacation. The location was perfect, Playacar is a nice, safe gated community with lots of amenities like restaurants, little stores and easy beach access to make it very suitable even if you do not have a car. Playa del Carmen is just a short walk away, so you have easy access to Playa del Carmen and 5th Ave.. The pictures depict the villa accurately, and we had lots of indoor and outdoor space. It was easy to relax and enjoy the pool and hottub. The rooms are spacious and offered plenty of room for our group of 8. Everybody even had their own bathroom. Mauricio, our concierge was very helpful, and always available and willing to answer questions and help us with our plans, incl. taxis, restaurants, tours, and golfing. The maids that came every day, were great and kept the place immaculate. Villa Mariposa is a great place to stay when you are visiting the Mayan Riviera.
Stayed 10 nights in Nov 2024
Response from VrboOwner on 16 December 2024
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ideal for our family of 16

Property was consistent with the online VRBO/Homeaway description. Property suited our family well -- 12 adults and 4 children. Grandchildren ranged in age from 6 - 20. Distance to the beach was a bit further than we expected but the availability of bicycles and ease of "hailing a taxi" made this mild surprize easy to overcome. Security, cleaning and concierge services were excellent. They made it easy to review and book excursions. The surprize hit of the stay was the table tennis table and the family tournaments. As already mentioned, the house is very well equipped with umbrellas, beach chairs, and bicylces -- including helmets. We look back on this as a memorable and enjoyable family vacations. Loved it!!!
Stayed 7 nights in Dec 2019
Response from VrboOwner on 3 April 2020
I send you our most sincere thanks for your excellent comments and for your trust in us, we are also proud to hear that your experience in our Villa was very pleasant, and even more, to know that the attention provided by our hosts fulfilled your expectations. We hope to have you back with us very soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot for a group

Clean and plenty of room if its not too hot outside. The pool gets a lot of shade so that is great if you worry about sunburns. The furniture was as described and the cleaning service is great for a big group. Walmart delivers groceries same or next day which was very convenient and rappi (🇲🇽 doordash) was very fast to find the house. You have to pretty much cab or walk 30+ min to get to 5th. There is a little market and oxxo close walking distance for the necessities. I highly suggest taking the bikes if going exploring in playacar. Also you can do a daypass at one of the resorts in playacar if you want to relax on the beach with umbrella drinks. Overall great house for 10 ppl! Thanks for having us 😉
Stayed 7 nights in Mar 2023
Response from VrboOwner on 14 March 2023
Thank you for your 5 ☆☆☆☆☆ review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Archival

8/10 Good

Girls Getaway 2015

This house is beautiful! I Went with some girlfriends for a little getaway and had an amazing time. The house is in a very safe quite area with it own pool which was awesome. The house was kept very clean everyday and the concierge service was always available to arrange transportation or anything else we needed. The only reason why this house didn't get 5 stars is because the distance from the beach is a lot farther then described in the listing. It is more of a 30 minute brisk walk to the nearest beach. They did provide bikes to rent which worked for us but would be been difficult for families with small children to get to the beach. But if you are looking for a luxury home away from the busy part of town this is the perfect place!
Response from VrboOwner on 3 April 2020
Many Thanks. It was a pleasure to have you as our guest Richy, jasmine, Samantha, Tajsha, Jeannine and Ludi
Archival

10/10 Excellent

"A great place to stay for young and old"

Our vacation already started very good as we got picked up on time by very nice and helpful staff. You could already tell that everything was planned perfectly and as soon as you drive out of Playa del Carmen you are just here and just the view of the house is very inviting. A very nice girl was there to personally welcome us and show us around. To make it short, the house is just great!! As you open the entry door you feel like walking into your personal castle. After the first step you see the pool and the whirlpool and we could tell that we are going to have a blast at our bridal shower. We were partying all day long and the day did not end at 6pm. We loved the privacy and the atmosphere to just be able to listen to music as loud as we wanted to. Finally to sum up, if you do not stay there you really miss out on a very very great vacation.
Response from VrboOwner on 3 April 2020
Many Thanks. Greetings from Playa Richy, jasmine, Samantha, Tajsha, Jeannine and Ludi
Archival

10/10 Excellent

Fantastic. Would definitely rebook

A group of 6 couples stayed at Villa Mariposa to celebrate our 50th birthdays and the entire experience was perfection. Rooms - Well appointed and cleaned every day. All the rooms was great. Living/outdoor areas - All the amenities, seating for 16 around the table, fully appointed kitchen, music wired throughout, pool, hot tub,....it was perfect. Plenty of places to lay in the sun, lawn chairs, outdoor sofas. Staff - The staff met our every need, we never ran out of anything (well, if we got low on something all we had to do was ask and it was there). They shopped for our groceries, margaritas, and whatever else we wished for. The private Chef baked a cake for the occasion upon request and decorated it accordingly...it was awesome. One person in our group was gluten free...no problem for the staff. There were other surprises provided by the staff that were great, you should find out for yourself. Location - We took a van to Tulum (30-35 min) We left the house one afternoon just to see the town and go to dinner...no need to go anywhere though. A Bar is a 4 minute walk and they had great food and drinks, breakfast/lunch/dinner, a nice little excursion for 2 people or the entire group. 5 Star vacation, I would recommend staying here to anyone!
Response from VrboOwner on 3 April 2020
Thank you so much for your beautiful review!. We are so happy you enjoyed your stay. It was a true pleasure hosting you and your group during such a special time! Wishing you all the best and we’d love to host you again during your next visit to Playa del Carmen
Archival

10/10 Excellent

The perfect house for familiy vacation

We were three different families in this huge and comfortable house in Playacar, 8 adults and 9 children (ages 1,5 to 18). The villa offered lots of space for everyone of us, providing enough private sphere for every family. We were supposed to spend a lot of time at the beach front but the we ended up spending hours by the big pool in the house's garden and in the jacuzzi on the terraze and on the balcony. There was place for everyone and the children enjoyed it so much! We were surprised about the villa's comfort, it's spacious, bright, clean, with air-condition, TV, Beamer and all kind of amenities you can think of. Also the kitchen is fitted out with several device, so we could prepare small snacks for the kids any time we wanted. And we just loved Ludi, the villa's maid! She was there every day and cleaned every single room in this gorgeous house. Before we booked the house we had a lot of questions, but all of them were answered right away by email and we got some interesting restaurant offers from the concierge before even coming to Playa del Carmen! And when we arrived at the house we were welcomed by the concierge with a cold drink and she provided us all the necessary information about the local shops and restaurants, taxi fees and what places to visit. She even managed the restaurant bookings for us. The path to the beach passing the small mayan ruins was just a nice experience and took us only some minutes. All in all the house was just the perfect location for us and our stay will be unforgettable. We will certainly be back next year to villa Mariposa!
Response from VrboOwner on 3 April 2020
Many Thanks. We would like to welcome you again at Villa Mariposa. Richy, jasmine, Samantha, Tajsha, Jeannine and Ludi
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Villa Mariposa Holiday

Our stay at the Villa Mariposa was lovely. We debated staying at a resort versus a house and the house allowed for us to spend more time together as a family. One or our favorite nights was when we had a chef cook us an authentic Mexican meal. We'll be talking about that experience for some time to come. Mauricio set this up for us. Mauricio was our concierge and was quick to answer any questions we had. He was there to greet us at the start of our stay and checked in daily to make sure we had what we needed. Daily housekeeping was a nice addition to the stay. We've never had that at previous stays. The community is quiet and safe. To get access to the beach, we rode the bikes that are included in the rental. It was about a 5 minute ride. The beach was not crowded and the water was crystal blue. We didn't rent a car and the taxi service worked out well. We had a direct line to Rudy who took care of our needs to get around.I recommend branching out and trying some of the excursions. We also got access to tennis and golf through Mauricio. As for the house, the beds were great. There was a bathroom attached to all of the bedrooms expect one. The bedrooms were spacious and spread out around the house so you still had some privacy. We hung out in the backyard most of the time we were at the house. Good showers, kitchen was stocked, hot tub was hot! Someone came daily to clean the pool. Overall, this was a lovely stay with a great staff to take care of your needs.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 13 January 2025
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

100% recommend

I booked this property on VRBO for me and 9 friends and it was FANTASTIC. 10/10 would recommend. Home/property: the house was huge and a great place to host 10 friends. We spent a great deal of the time in the pool which helped with a hot summer day. The a/c in the house was quite strong and kept all the rooms cool. The roof was a great place to eat dinner. The kitchen and living room were both large and accommodated all of us. There was a projector to watch sports and movies — easy to use. Having a washer/drier in the home made it easy to wash clothes daily after workouts or going out. Size of the home: as listed. 6 bedrooms. All 10 of us had our own bed. Cleanliness: very clean and great daily service to keep all rooms/bathrooms and outdoor area pristine. Amenities: we hired the chef service for 2 breakfasts and 2 dinners and all 10 of us agree it was well worth the cost. Each meal was better than the one before and perhaps some of the best Mexican food any of us have ever had. The convenience of eating at home is also a great benefit. They do all the food shopping, cooking and cleaning. Transport/getting around: the property has a private shuttle service for hire and they are very prompt and punctual. We used them for several excursions and trips to the main town areas. Safety: very safe and secure. Gated community with 24/7 security. Concierge: Mauricio was very communicative and responsive. Great person.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 12 August 2024
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
Verified review

6/10 Okay

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication

Enjoyed our stay - but not without annoyances

Let me start by saying the pictures are accurate. The house is a great size to accommodate a lot of guests. We were there for my big 4-0 birthday. The communication to plan everything prior to the trip was truly stellar. Edson and Sol communicated consistently and let me know that everything was planned and set. And THEN... on arrival we were handed off to Mauricio. This is where everything seemed to fall apart. Our first group waited at the airport for over an hour for their transport, which for a paid service is totally unacceptable. Getting to the house, Mauricio seemed more interested in collecting cash instead of checking to make sure that everything around the house was ready for us. There were no towels for instance. We had to let him know instead of him having done a walk thru before we arrived. It's just not how you want the first hours of your experience to go. We used the bikes to go thru Playa Del Carmen and more than four of them were busted, pedals came off in mid-trip. Lastly - our very last night trying to get back into the gated community of Playacar was horrible. The gate/security person would not let us thru and we had never been told by Mauricio the proper steps to take. It was a 45 min debacle and totally unnecessary had we been told prior. This review is more for the poor performance of one individual, Mauricio. I can't help but think he must be someones nephew or something. He clearly lacks the skill set. I hope the owners take my comments into consideration. It's an expensive rental and with that comes high expectations.
Stayed 4 nights in May 2021
Response from VrboOwner on 18 May 2021
1. The transport was organized correctly. The first tour group was waiting for the transport at the wrong gate. We informed the driver and after 25 minutes the transport found the guests. 2. Brendan's tour group has booked several excursions with Edson. Of course, Edson's co-worker Mauricio, had to collect the money. I personally checked the quality check that took place before Brendan's arrival and everything was fine, including the number of towels. Brendan's group wanted additional towels, which we provided in less than an hour. 3. The fact that 4 bikes were broken is not correct. As we checked all bikes before Brendan's arrival. (Brendan's group broke 2 bikes) 4. On arrival, Brendan and his tour group received several Playacar access cards plus private beach access cards, which they can also use to go through the Playacar security gate. Brendan and his tour group were informed by email before his arrival plus personally on arrival how everything worked. 5. As you can see from the several dozen reviews, Mauricio is one of our best employees. I want to stand up for him personally because at this level he doesn't have to be offended. (I will also report this formulation to VRBO)
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Séjour 13 personnes

Nous avons séjourné une semaine à 13 amis dans la villa Mariposa. La villa est conforme à l’annonce. Toute la communication en amont de notre arrivée était très claire. Je tiens particulièrement à remercier Edson et Mauricio pour toute l’assistance qu’ils nous procuré Le service du cuisinier était également très bien.
Stayed 7 nights in Nov 2024
Response from VrboOwner on 9 December 2024
Thank you for your great review! We are happy that you and your group had such a fabulous time staying in Villa Mariposa. We appreciate your kindness and respectfulness and are beyond grateful to host guests like you :) It was a pleasure meeting you all and we’d love to host you again during your next visit to Playa del Carmen.
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