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Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ!

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Reviews

9.4 out of 10
Exceptional

Highlights

  • Family fun awaits
    Top rated for families.
  • Arcade/game room
    A rare find - fun for all ages with on-site arcade and game room.
  • Discover nearby landmarks
    Close to Big Bear Lake
4 bedrooms2+ bathroomsSleeps 15

Popular amenities

  • Spa pool on site
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Barbecue
  • Balcony

Explore the area

View map
Big Bear Lake, CA
  • Place, Eagle Point
    ‪1 min walk‬
  • Place, Big Bear Lake
    ‪1 min walk‬
  • Place, Meadow Park
    ‪10 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪68 min drive‬

Rooms & beds

4 bedrooms (sleeps 15)

Bedroom 2

2 Single Beds

Bedroom 3

1 Single Bed and 1 King Bed

Bedroom 4

1 Single Bed and 1 King Bed

Living/Game Room

1 Double Sofa Bed

Living Room

1 Double Sofa Bed

Master Bedroom

1 King Bed

2 bathrooms, 1 half bathroom

Full Bath

Toilet · Shower only

Full Bath

Toilet · Shower only

Half Bath

Toilet

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area

About this property

Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ!

★★Welcome to Lakefront Manor a luxurious lakefront retreat in the highly desirable Eagle Point neighborhood, Lakefront Manor offers over 3,000 square feet of beautifully designed living space with breathtaking Big Bear Lake views. Whether you're seeking relaxation or adventure, this multi-level home is the perfect getaway for families and friends, featuring multiple entertainment areas, a spacious yard, and three expansive decks for soaking in the scenery.★★

★★HIGHLIGHTS★★
✓ Prime Lakefront Location in Eagle Point with Stunning Water Views
✓ Boat Slip available at Pine Knot Marina for Motorized/Non-Motorized watercraft
✓ 4 Bedrooms & 2.5 Bathrooms – Accommodates up to 12 Guests
✓ Open Floor Plan w/ Vaulted Ceilings, Great Room & Cozy Fireplaces
✓ Interchangeable Bar & Game Table (Poker, Roulette, Craps & Board Games)
✓ Fully Equipped Kitchen w/ Granite Counters, Stainless Steel JennAir Appliances & Gas Stove
✓ Game Room w/ Pool Table, Foosball, Flat Screen TV & DVD Player
✓ HOT TUB w/ Breathtaking Lake Views
✓ Wood-Burning Fireplace in Great Room & Gas Fireplace in Master Bedroom
✓ Three Spacious Decks Overlooking the Lake for Relaxation & Outdoor Dining
✓ 15,000 Sq. Ft. of Outdoor Play Space (Partially Fenced Due to Tree Removal)
✓ Flat Screen TVs w/ Cable, HBO, Cinemax & DVD Players in Every Bedroom
✓ High-Speed Internet, Local Phone & Washer/Dryer in Unit
✓ Linens & Towels Provided

★★RELAX IN STYLE★★
Step into a spacious great room with vaulted ceilings, a wood-burning fireplace, and cozy seating perfect for gathering with loved ones. The interchangeable bar & game table offers multiple game options, ensuring endless fun for your group.

✓ Great Room w/ Vaulted Ceilings, Wood-Burning Fireplace & Large Windows
✓ Interchangeable Bar & Game Table (Poker, Roulette, Craps & Board Games)
✓ Flat Screen TV w/ Cable, HBO, Cinemax & DVD Player

★★CHEF’S KITCHEN & DINING AREA★★
The gourmet kitchen features high-end stainless steel appliances, granite countertops, and a gas stove with an open layout overlooking the living area. Enjoy family-style meals at the dining table or a quick bite at the breakfast bar.

✓ Fully Equipped Kitchen w/ Stainless Steel JennAir Appliances & Gas Stove
✓ Granite Countertops, Pantry & Slate Flooring
✓ Dining Table for Group Meals + Breakfast Bar Seating

★★ENTERTAINMENT & OUTDOOR FUN★★
The game room is packed with activities, including a pool table, Foosball, and a flat-screen TV. Step outside to relax in the hot tub with stunning lake views, or enjoy outdoor dining and lounging on the three spacious decks.

✓ Large Game Room w/ Pool Table, Foosball Table, Flat Screen TV & DVD Player
✓ HOT TUB Overlooking Big Bear Lake
✓ Three Expansive Decks for Outdoor Relaxation & Dining
✓ 15,000 Sq. Ft. Flat, Manicured Yard (Partially Fenced)

★★BEDROOM RETREATS★★
Each bedroom is uniquely decorated for comfort and relaxation, featuring plush bedding, Roku TVs, and ample storage. The master suite boasts a gas fireplace, a private bath, and direct deck access.

✓ Master Suite: King Bed, Gas Fireplace, Private Bathroom, & Flat Screen TV
✓ Bedroom 2: Twin w/ Twin Trundle & Flat Screen TV
✓ Bedroom 3: King + Twin  Bed, Flat Screen TV & Cozy Decor
✓ Bedroom 4: King +  Bed, Flat Screen TV & Ample Closet Space

✓ Sofa Beds available in  Living Room &  2nd Living/Game Room

★★IMPORTANT NOTES★★
✓ No Dock Available at House Due to Shallow Waters BUT Boat Slip Available at Pine Knot Marina for Tenant Use and is Included in Rental
✓ Pool Table Must Not Be Moved (Full Deposit Forfeiture for Any Movement)
✓ Lake Levels Vary (Contact for Up-to-Date Information)
✓ Children's Play Equipment Belongs to the Neighbor (Not for Tenant Use)

★★Experience the best of Big Bear with a luxurious stay at Lakefront Manor – where stunning views, upscale amenities, and endless fun come together to create the perfect mountain getaway. Book your stay at today!★★


2025-2377 ||Permit Number #2025-2377|| Important: Dear Traveler, you will be charged with USD 200 in case you include a Pet in your reservation as a Refundable Damage Deposit for Pets.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

Pets allowed
USD 200 charged as Refundable Deposit for Pets
default

Smoking

Smoking is not permitted
USD 200 charged as Refundable Deposit for Pets

Important information

You need to know

Property Registration Number VRR-2021-1429
Property # 786725vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Big Bear Lake

Located in Big Bear Lake, this cabin is in the mountains and on the waterfront. Snow Summit and Big Bear Mountain Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Village. Travelling with kids? Consider Bowling Barn and Big Bear Solar Observatory. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as snowmobiling and sledging.
View more Cabin rentals in Big Bear LakeOpens in a new window
Map
Big Bear Lake, CA

What's nearby

  • Eagle Point - 1 min walk - 0.0 km
  • Big Bear Lake - 1 min walk - 0.1 km
  • Meadow Park - 10 min walk - 0.9 km
  • Big Bear Mountain Resort - 3 min drive - 2.3 km
  • The Village - 3 min drive - 2.3 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Carl's Jr. - ‬18 min walk
  • ‪Grizzly Manor Cafe - ‬15 min walk
  • ‪Tropicali - ‬3 min drive

Frequently asked questions

Is Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ! pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ!?

As of 16 June 2026, prices found for a 1-night stay for 2 adults at Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ! on 8 September 2026 start from NZ$934, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ!?

Check-in begins at 4:00 PM.

What time is check-out at Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ!?

Checkout is at 10:00 AM.

Where is Lakefront Manor by Destination Big Bear : Luxurious! Pool Table! Views! Multiple Decks! Master Suite! BBQ! located?

This family-friendly Big Bear Lake cabin is located on the waterfront, just steps away from Eagle Point and Big Bear Lake. The Village is 1.3 mi (2.1 km) away.

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Check-in

9.6/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

Verified

8/10 Good

Mayra M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The property was nice.
Stayed 2 nights in Mar 2026
Response from VrboOwner on 9 April 2026
Thank you! We’re glad you found the property nice. We’d love to host you again soon! 😊
Verified

10/10 Excellent

Laura V.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Our family enjoyed our stay here at Lakefront Major. Beautiful and peaceful neighborhood with lots of animals around like birds, squirrels, and eagles. The lake view was our favorite as you can see the lake from almost all the rooms. Everything was nice and clean. Love the easy check in and the fast communication. The jacuzzi was nice especially with the view. Really recommend this place.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Paula H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had a large family Thanksgiving celebration at Lakefront Manor. We had a great time. Enjoy the view from the main floor, house was clean, management company had great communication. Would stay again. Thank you!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very welcoming. Quick to respond to questions. Kitchen well stocked. Beautiful view.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was clean, and a very beautiful property. Great locations and very nice view of the lake.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Stephenie F.

Liked: Cleanliness, check-in, location, listing accuracy
What an amazing property! My husband and I have 3 teenagers and they brought 2 friends so we were 7 total and we were very comfortable. There was definitely a wow factor, it's big and beautiful and right on the lake! There's plenty to do, the poker table, pool table and foosball kept them occupied for hours. The hot tub was nice and hot, and big enough for all of them to sit together and play Imposter and laugh hysterically. Unfortunately only one of the jets worked, and the lights don't work, it's kind of an older hot tub and could use some repair. But it stayed hot so that's good. The kitchen was very useful, we hit the grocery store the first day for cereal, milk, donuts, frozen pizzas, and burger stuff, but unfortunately the grill did not work, it turns on but never gets hot, so we had to finish the burgers on the stove. Everyone said their beds were comfortable, and the showers were great. Some of the TVs didn't work but the main one did, and lots of previous guests had left their streaming services logged in so we had a wide range of things to watch without commercials. We even caught the end of the championship college basketball game. The heater worked but didn't really get the lower floor warm so the teen girl was perpetually cold and walked around with a blanket, this is in April. Also all the snow related activities in town had closed the last week of March, so we could not ski or go sledding, but we went to the roller coaster and the zoo and the village shops.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maria Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing house with an amazing view. Close to the center where shops and restaurants are. You can do some of tour own snow activities at the yard right in front of the lake! Highly recommend for a big family getaway :)
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lynn S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

80th birthday celebration.

Wonderful stay..! House was comfortable and stocked with everting you need.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Ashley A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful house, great location

We enjoyed our stay at this large house with multiple outdoor spaces. It was the perfect location for viewing 4th of July fireworks.
Stayed 5 nights in Jul 2021
Response from VrboOwner on 25 May 2022
Hello Ashley, Thank you for taking the time to write us a review. We are so happy to hear that this property Lakefront Manor was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verified

10/10 Excellent

Jessica L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

Great stay! the house was very clean and we were lucky enough to have a late check out.
Stayed 2 nights in Jan 2020
Response from VrboOwner on 26 March 2020
Dear Jessica, Thanks very much for your balanced and fair review. I'm glad you felt was well done. I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future. Best,
Verified

10/10 Excellent

Anthony S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great weekend

All was very accommodating
Stayed 3 nights in Jun 2022
Response from VrboOwner on 6 July 2022
Hello Anthony, Thank you for taking the time to write us a review. We are so happy to hear that this property Lakefront Manor was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verified

10/10 Excellent

Miles G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place

The house lived up to its billing on VRBO. Great location and view of lake (even when lake level is low). Plenty of room inside. Management company made check-in/out easy. Will definitely keep this on our list for a repeat visit. Thanks for having us!
Stayed 2 nights in Sep 2022
Response from VrboOwner on 12 September 2022
Hello Miles, Thank you for taking the time to write us a review. We are so happy to hear that this property Lakefront Manor was all you expected in a home and that you and your group got to enjoy their stay. The views are just breathtaking. Hopefully, you were able to see one or two sunsets on your trip. We try to make your check-in and check-out process quick and simple. Come back soon, Destination Big Bear
Archival

10/10 Excellent

High Expectations..............

Great house with incredible deck. Accommodations were perfect. Thanks to Destination Big Bear for referencing this property. Look forward to next summer.
Response from VrboOwner on 26 March 2020
Thank you so much for your review. We are so glad to hear that you enjoyed your stay and the house was up to your standards. We are so happy that our staff recommended this house and you loved it! We hope you will join us again in the future! Kindest Regards, Destination Big Bear
Verified

8/10 Good

Janine M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house! Needs shampoo/conditioner in other bathroom besides master. Only one handsoap in master not any in other bathrooms. Neighbors huge tree obstructs view. Too many stairs for us. Stove made clicking noise, spa needing chemicals and ceiling fan in family room was noisy and wobbly. Things that can be easily maintenenced. Property managment was great and very communicative. We had a nice stay!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

George A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing time in amazing home

Amazing place. Stayed with 3 families; 6 adults, 9 kids. The place was at a great location, had amenities that made the place even more fun. They had a nice little casino-type table and pool table and foose ball table. It was very spacious for all of us, it neve felt like it was too small. Everything worked well for the most part. Would definitely recommend and would definitely stay again
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Adi G.

Liked: Check-in, communication, location, listing accuracy

Great Place!

We stayed in this home with my dad who came to visit us, my husband and kids and another family. This place is big, with 4 bedrooms and 3 king size beds. The view from the main floor is amazing and most importantly the location is PERFECT, with snow in the backyard and view of the lake for the kiddos to play and enjoy. We are definitely coming back!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Rachel K.

Liked: Cleanliness, communication, location, listing accuracy

Wow!

We had grandparents, parents and kiddos, plenty of room in a homey and well appointed lake home. Kitchen had all we desired to cook and not waste any time away from the beautiful views from every room and the decks. So much fun was had in the jacuzzi, game room and lake fishing right from the back of the property. Lovely in everyway and we’d highly recommend!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Angela L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great views

Great place to stay, with plenty of room for everyone. Communication was easy with property management. Only thing is that it's quite warm on the top floor and there is no AC. Just something to keep in mind when staying there during the summer. But nothing can beat the views. We will definitely come back and stay here again.
Stayed 3 nights in Jun 2022
Response from VrboOwner on 5 July 2022
Hello Angela, Thank you for taking the time to write us a review. We are so happy to hear that this property Lakefront Manor was all you expected in a home and that you and your group got to enjoy their stay. The views are just breathtaking. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. Hopefully, you were able to see one or two sunsets on your trip. Come back soon, Destination Big Bear
Verified

4/10 Poor

Aaron F.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Water leak

The property and location were amazing. We experienced a water leak that flooded part of the upstairs rooms. Had to call multiple times to get a plumber to come out. Took almost 8 hrs for the plumber to come fix the leak, the rest of the flooding was never cleaned up or addressed. The management company seemed uninterested in what was going on and never reached out to. In the future I will trt to avoid properties ran by destination big bear when possible.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities, communication
What a beautiful view! There were two large Windows in front of the dining table and we felt like we were enjoying the food in the painting. Everything is good! The only thing I think needs improvement is the window in the master bathroom, which is not covered by anything at the top, and the second floor of the house next door can be seen through there. I had to block it myself with something.
Stayed 2 nights in Dec 2024
Archival

8/10 Good

Dawn S.

Nice House

The house was nice, and the location was great. We loved being waterfront, we just wish the water access was better. There was so much grass type stuff growing up in the water we ended up with issues to our boat. As far as the house, it was comfortable and nice and great for our family. The small issues we had the management team took care of them pretty quickly. If the bedrooms were painted neutral colors and the carpet changed out it would really improve the look of the home. A vacuum in the closet for guests to use would be great. That dark green carpet shows everything. Overall we had a great time!
Response from VrboOwner on 26 March 2020
Thank you for your review! We hope you will join us again in the future!
Verified

8/10 Good

Robyn O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

18 th Birthday get away

We celebrated our son's 18th birthday with 6 of his friends, and 4 other parents. The house was the perfect size for all of us, especially the teenagers! The location has a fantastic view of the lake and wildlife. Its close to the village, but far enough to where we felt we were away from the hustle. We asked for a later check out and were accomodated. Everyone was grateful for the extra time, and every single person said they thoroughly enjoyed themselves. I would gladly give 5 stars, but I'm waiting to hear back from VRBO/ Destination Big Bear regarding a birthday present that was accidentally left behind. I contacted the reps at Destination BB as soon as we got down the mountain. They replied immediately to inform me the cleaning crew would drop off the gift to their main office, and would notify me asap. I am currently waiting on DBB to let me know that they have the gift in their possession. Overall, our experience with VRBO/ DBB was wonderful and I recommend this home for your next adventure in Big Bear!
Stayed 2 nights in Mar 2023
Archival

10/10 Excellent

Terri H.

Great vacation spot

I highly recommend Lakefront Manor for families. The house is roomy to accomodate a big crowd (we had thirteen and had tons of space!). The home is clean and well maintained. Having access to the lake and your own boat dock was great for the kids. They rafted and paddleboarded right from the dock. The lake was pretty shallow there so we were glad we didn't take our boat, as we would not have been able to dock there. The location is great for the activities we were doing. We were within 5-10 minutes of ziplining, the marina, parasailing, horseback riding, the Village (for shopping), Von's grocery store, and a convenience store. I think the other end of the lake is prettier with the big boulders, depending on what you want to do while there, but this was perfect for us. The house is actually nicer than it is represented. Just a little housekeeping, the hanging curtain door in the master bedroom is annoying as it falls down every time you go through, the hot tub had a bit of a ring, and the deck area probably should have been cleared of some spider webs, but other than that, no complaints of the property and location. Destination Big Bear was also very accomodating when we went to cook dinner on the BBG, the tank was empty and they brought one over within about 15 minutes. Our family loved the vacation and the house. Thank you for providing us with a great place to stay!!
Response from VrboOwner on 26 March 2020
Thank you for your review! We hope you will join us again in the future!
Archival

8/10 Good

Weekend Getaway to Big Bear

We recently rented a place at big bear. When we arrived the place was nice and clean and had some nice amenities. The first night we just had 5 adults staying at the house. It was very nice. On the second day the rest of our group arrived with 4 more adults and 4 kids. When they say the place sleeps 16 it means a lot of the people are sleeping in the same bed rooms. Because this was a weekend with kids involved it wasn't all that bad. But if you are all adults and are wanting to have more than 4 couples this place will not accommodate that many. When our group travels we all expect to have our own room. If you have all adults plan on more of a camping experiment with friends than a luxury place that sleeps 16 as advertised. The place was very nice just not a place for 16 adults if considering it. In each of the guest rooms they have crammed in extra beds with 4 and even as many as 6 sleeping in the same room. With kids this is fine. However, we were considering at first for this to be just an adult weekend away. If you go that route and had more than 8 you would have couples sharing a room. So the 16 is a little misleading. Other than that we had a great time. We grilled out both nights on the grill provided and the living area and kitchen was large enough for us all to fit comfortably. Even watched a little football on Sat and Sun. Nice size TV was there. The kitchen was nice. Would recommend providing more utensils than provided. But we cooked and ate at the table and grill out. All was a nice time spent with friends. We brought our boat up with us and docked it at the house. All went very smooth. The lake is very low now because of no rain in a while but nobody can control that. So be careful for the shallow area around the docks if you bring a boat. We had a pontoon so it worked out fine. If you have a V-Hull boat the water might be to low to fit the boat into the dock. Hope the area gets some rain this year and the lake starts to fill back up. Such a nice area for the lake to get much lower will ruin it for a lot of places up there. All in all a great trip and we would do it again!
Response from VrboOwner on 26 March 2020
Thank you for your review. We appreciate your candid feedback. We hope you will join us again in the future.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property But Needs Some Updates

Overall this property is great. There were 8 adults celebrating a 52nd birthday weekend. The size of the home and separation is great. The outdoor decks and yard space are amazing. Beautiful views even though the lake is so low. Location was great for walks with lake views and beautiful properties all around. The property really is more comfortable for 6 adults as 2 had to sleep under bunk beads and actually hit their heads on the upper bed so the next night chose to sleep on the sofa bed which wasn’t any better. It’s a little tight with only 2.5 bathrooms as well. The TVs were all terrible and we couldn’t get most to work. They really need to be updated to modern flat screen smart TV’s so we could stream Netflix etc. Be aware the hone does not come stocked with any basic essentials including shampoo or body soap (items we didn’t bring) nor basic items in the kitchen like foil, Saran Wrap, bags etc. stuff you don’t go out and buy or bring for a 3 day trip! I really feel these items should be in a home especially of this caliber. The worst item was the kitchen refrigerator it really needs to be replaced! It does not cool properly and there’s a note in the fridge stating it could be 24 hrs before it’s cooked to the right temperature along with some other instructions on where to set the temperature for it to work. The management company was fantastic and so easy to work with. We were even lucky enough to get a late check out! Again overall a fantastic property and experience but the owners really should invest some money to upgrade the TVs and Refrigerator, especially for the price they are charging per night.
Stayed 2 nights in Jul 2021
Response from VrboOwner on 24 May 2022
Thank you for your review. We are sorry to hear about the TV issue and we will be sure to address that with our maintenance team. We're happy to see you enjoyed the property and it's location, as well as its size! The views from this home are incredible and we hope you'll give us another chance in the future when visiting Big Bear again.

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