Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First off, we really enjoyed the overall property. The hotel pools are beautiful, the promenade and access to restaurants is great, and the whole vibe is very relaxing. We did, however, have multiple issues with our rental cottage.*Several furniture items were broken. One of the seating stools in the living room had a broken leg, and one of the lounge chairs by the pool was broken to the point that it collapsed when anyone sat in it.*The dishwasher/garbage disposal are not installed correctly. You have to physically get under the sink cabinet and manually switch the electrical inputs to get one or the other to work. This is just shoddy construction work and easily fixable.*The cottage pool was very dirty when we checked in. A handful of leaves or debris is to be expected with an uncovered outdoor pool, but the pool clearly had not been skimmed/cleaned in a long time and had large buildups of sunken debris in the corners. It was bad enough that my young children wouldn't get in it because it was "yucky". We did request a cleaning, which was provided, but the attendant didn't bother to clean out the pool filter, which was completely blocked up with debris and two small pool toys.*The plumbing in one of the upstairs bathrooms was loose (as if someone had recently tried to take apart the drain and not put it back together properly). This resulted in a significant leak on our first day.*The quality of the towels and sheets are poor. Both were threadbare, scratchy, and dingy. Additionaly, I understand that guests are responsible for washing their own towels, but providing six small towels for six guests is really not enough for even one day's worth of use. Our request for additional towels was denied.I'm not sure if all cottages suffer from the same lack of maintenance or if we just happened to get a bad one, but based on the multitude of issues we had I don't think I could recommend this property to any