Booking was very easy, staff was very responsive. Price was great for quality of villa and location. We were given a warm welcome and tour upon arrival and provided booklets full of great extensive and detailed recommendations for restaurants, shopping, activities, etc. This villa was so beautiful and clean, it is even more beautiful than in the photos. It was very nice and felt comfortable like a home away from home. The location was wonderful, just a few blocks from the walled city, which we walked or biked into every day. It was great to have 6 bikes with locks available. Also great central location for day trips, we were able to take quick drives to Florence, Viareggio and Pisa. Owner of property was very nice and welcoming, we loved to see his 2 dogs in the neighboring yard. We would highly recommend staying here and would love to come back in the future.