4/10 Poor
Sandra C.
15 August 2024
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Disappointing accommodation- GREAT location!!!
We were so excited about returning to Avalon this summer and introducing our grandchildren to the Jersey shore. The location on one end of the boardwalk was lovely and so convenient. Clearly, however, there were issues with maintenance of the house before we arrived. When we got there, the inside temp was 86 degrees on the 3rd floor and we could hear water running. We found water leaking from the kitchen faucet, running over the counter toward the stove, dripping down from the sink through the floor and into the bedroom closet below (unusable) A section of the ceiling in the closet was on the floor. It was obvious that it had been taped to the ceiling before. I called the owner to report this and she kept saying she couldn’t understand how that happened, as she had just been there. A plumber came out the next morning (he fixed a “significant leak”) but in the meantime there was a mess in the kitchen and BR. There was animal hair on the 3rd floor sofas and a wet mat in the bathroom. We brought our own bed linens, but several pillows and some of the bedding were stained. Floors were dirty. Hsekeeping returned. On Wed of our week we noticed a burning smell in the kitchen. Hot tiles surrounded an outlet. We called the property manager and emphasized the unsafe/emergency nature of the problem. When an electrician came at 10 pm, the outlet in question was too hot to touch and had burned up inside. The owner offered to adjust my rent- but it seemed inadequate. This house needs work.
Sandra C.
Stayed 7 nights in Jun 2024
