Entire home

7 BR Ski-In/Out, 4D Gaming Theater, Hot Tub, 2 Theaters, Sauna, & Mountain Views

Photo gallery for 7 BR Ski-In/Out, 4D Gaming Theater, Hot Tub, 2 Theaters, Sauna, & Mountain Views

Great Room - 16' Theater, Surround Sound, Club Lights & Aurora Shadow Theater
42' Smart TV in cabinets & genuine 48' Hibachi restaurant griddle
Dining
Dining
Cook, ENTERTAIN and Feed an army in minutes on the 4' wide commercial griddle.

Reviews

9.6 out of 10
Exceptional
7 bedrooms5+ bathroomsSleeps 22

Popular amenities

  • Ski-in/ski-out access
  • Swimming pool
  • Spa pool on site
  • Garage parking available
  • Dog-friendly
  • Kitchen

Rooms & beds

7 bedrooms (sleeps 22)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

1 King Bed

Bedroom 5

2 Double Beds

Bedroom 6

1 Queen Bed

Bedroom 7

2 Single Beds

5 bathrooms, 2 half bathrooms

Bathroom 1

Bathtub · Toilet · Shower only · Jetted bathtub

Bathroom 2

Bathtub · Toilet · Shower only · Jetted bathtub

Bathroom 3

Toilet

Bathroom 4

Toilet · Shower only

Bathroom 5

Toilet · Shower only

Bathroom 6

Toilet

Half Bathroom

Toilet

Spaces

Deck or patio
Kitchen
Balcony
Dining area

About this property

7 BR Ski-In/Out, 4D Gaming Theater, Hot Tub, 2 Theaters, Sauna, & Mountain Views

Discover the Ultimate West Virginia Mountain Retreat: Aurora Point - Ski-In, Ski-Out Luxury with 4D Gaming Theater, 4 Master Suites, Hot Tubs, 2 jacuzzis, 2 Game Theaters, and Breathtaking Mountain Views.

Book now and enjoy special discounts on 3- and 4-night stays! (Discounts vary by season; please inquire for details.)

Location:
Perched high on a scenic point in Canaan Valley, Aurora Point offers unparalleled views of the surrounding mountains and valleys. Nestled between ski slopes and trails, this unique home is perfect for outdoor enthusiasts and those seeking a serene escape. Located just steps from Timberline Mountain Resort, you’ll enjoy the convenience of skiing right from your doorstep, along with direct access to hiking, biking, and horseback riding trails. With wide-open slopes below and endless vistas, this property boasts one of the best locations in all of Canaan Valley.

Property Highlights:

• Exceptional Features:
This spacious mountain home features seven bedrooms, including four master suites, and five bathrooms. Enjoy the luxury of a slopeside hot tub, perfect for unwinding after a day on the mountain, and relax in the private sauna. Aurora Point offers two state-of-the-art game theaters, one with 4D gaming capabilities, XBox Series X and Playstation 5 game systems wired to giant theater screens and Dolby digital DTS Surround Sound, a pool table, and shuffleboard for endless entertainment.
• Luxury Accommodations:
Each of the four master suites includes king-sized beds, and all bedrooms are equipped with high-end linens, towels, and cozy robes. The main deck hot tub offers panoramic views of the surrounding ski slopes and mountains, creating the perfect setting to relax and recharge.
• Gourmet Kitchen:
The fully-equipped gourmet kitchen is designed to handle large groups with ease, featuring stainless steel appliances and ample space for cooking and dining together. It’s ideal for hosting family meals or hiring a private chef to enhance your stay.
• Pet-Friendly:
Aurora Point welcomes your furry friends, with nearby trails and outdoor space for them to enjoy the fresh mountain air.
• Prime Location:
Located next to the newly-renovated Timberline Mountain Resort, enjoy immediate access to world-class skiing with brand new lifts, terrain parks, and a beginner’s area. In the warmer months, explore the stunning natural beauty of the area with activities like hiking, mountain biking, and fishing. Canaan Valley is home to endless outdoor adventures for every season.

Nearby Attractions:
• Timberline Mountain next door
• Blackwater Falls State Park: 12 miles
• Canaan Valley National Wildlife Refuge: 6 miles
• White Grass Ski Touring Center: 10 miles
• Purple Fiddle Café and Pub: 9 miles

Rates Disclaimer:
Please review the final photo in our gallery for accurate rates. Rates may vary by season and length of stay, and discounts may apply. For the most accurate pricing, please inquire before booking.

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We look forward to hosting you at Aurora Point and creating unforgettable memories in the heart of the West Virginia mountains!

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About the area

Davis

Located in Timberline, a neighbourhood in Davis, this holiday home is in the mountains and on a lake. Timberline Four Season Resort and Canaan Valley Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Canaan Valley Resort State Park and Little Canaan Wildlife Management Area. Take in the nearby slopes with skiing, or try out other outdoor activities such as sledging and ice skating.
Map
Davis, WV

What's nearby

  • Timberline Four Season Resort - 1 min walk - 0.0 km
  • Canaan Valley - 4 min drive - 3.2 km
  • Canaan Valley Ski Resort - 11 min drive - 9.7 km
  • Blackwater Falls State Park - 19 min drive - 23.7 km
  • Blackwater Falls - 21 min drive - 25.4 km

Getting around

  • Elkins, WV (EKN-Randolph County) - 55 min drive

Restaurants

  • ‪Slippery Slope Bar & Grill - ‬5 min drive
  • ‪Quenchers Pub - ‬12 min drive
  • ‪Canaan Valley Bbq - ‬9 min drive
  • ‪Mama Mia Italian Restaurant - ‬7 min drive
  • ‪The Hickory Dining Room - ‬16 min drive

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 57 out of 67 reviews
Rating 8 - Good. 7 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.2/10

Cleanliness

9.4/10

Check-in

9.4/10

Communication

9.4/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Ajith C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice clean place with great views. The area is at 3,520ft elevation. Expect cooler temperatures. Our group of 12 enjoyed the stay. The teppanyaki griddle and the hot tub are great.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lori v.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We stayed at this home for a weekend family getaway. We had a wonderful time and it was fun to see my grandchildren playing with each other. One of them didn't want to leave but wanted to live in "Nana's" house! Several of our group went skiing and the others went tubing. The location is perfect because you just put your skis on and out the door you go! We had a few small issues but the owner was extremely quick to respond. One thing a renter should be aware of is you will need a 4 wheel drive in the winter. The road to the house is steep and can be quite slippery. Overall, everyone had fun and I would highly recommend this home to anyone looking for a fun winter vacation.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jen T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family retreat

A great place for a family gathering. Awesome hiking, views and activities in house made great memories.
Stayed 3 nights in May 2025
Response from VrboOwner on 7 May 2026
Thank you, Jen, for your kind review. We are delighted to hear that Aurora Point served as a great setting for your family gathering and that you were able to enjoy both the natural surroundings and the in-home amenities. The combination of scenic views, nearby outdoor activities, and shared indoor spaces is something we intentionally design to help create memorable group experiences. We are especially pleased that your group was able to take advantage of the hiking and views in the area, as well as the activities within the home itself. Creating an environment where guests can connect, relax, and build lasting memories is exactly what we strive for. If there is anything that could have made your stay even more seamless or elevated, we would always welcome that feedback. We hope to host you and your family again in the future.
Verified

10/10 Excellent

Sheila G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome places

Amazing house
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Claire D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Really enjoyed the home and location for our large group - great trip
Stayed 3 nights in Jan 2023
Response from VrboOwner on 26 July 2023
Hi Claire, We’re so glad you enjoyed your trip! Thanks for taking the time to review our property!
Verified

10/10 Excellent

Jerry T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place for the whole family.

Checks all the boxes.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Samantha D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Such a good experience with hreat communication!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Cheryl W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect little get away

The only problem was, I wish we could have stayed another night!! Beautiful house and made some memorable memories!! Would def stay again.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Al W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Timberline 2025

Aurora point is an extremely nice place with a lot of very cool features. Its location is amazing, and we hope to return next year!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Getaway

The home had everything you could ask for including a great view, wonderful entertainment rooms and features, up to date appliances, and large bedrooms. Highly recommend any season of the year.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

latasha a.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

It was soo clean and a wonderful experience it’s definitely a great trip would do it again soon with the family have everything you needed and more
Stayed 2 nights in Mar 2023
Response from VrboOwner on 26 July 2023
Hi Latasha, We’re so glad you enjoyed your stay at Aurora Point and found our property clean and enjoyable. We hope to have the chance to host you again in the future.
Verified

2/10 Terrible

Diane Y.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Annual fall trip

Beautiful house. Loved the layout with the number of bathrooms for the bedrooms. Maintenance was easy to reach and solved an issue within a day. We highly recommend thois house.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mary B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

This property has amazing views. Ski in/ski out. Big screens available on two floors for watching movies. Ski slopes were groomed every day. We had a good time.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Cheryl M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Celebrating My Parents' 60th Anniversary

Our family had a great time staying here. The views are amazing. We spent many early mornings on the back deck watching the wildlife and the sun burn off the low-lying fog. The house was big enough for us. There were a few things that we discussed with the property owner/manager (I forget her title) who was very attentive to our suggestions. We were very grateful to stay in such a large home in a beautiful location.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Shelia M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed time with family

The property was very clean but the mattresses too soft and need replacing. Gas grill had not been cleaned and did not work. No steak knives.
Stayed 4 nights in Jan 2025
Response from VrboOwner on 7 May 2026
Thank you for your feedback, Shelia. We’re very glad to hear you enjoyed the cleanliness of the home, as providing a clean and welcoming experience is extremely important to us. We appreciate you sharing your thoughts regarding the mattresses. Comfort preferences can vary from guest to guest, but we understand how important restful sleep is and will take your feedback into consideration as we continue evaluating upgrades throughout the property. We also apologize for the frustration with the grill. We wish we had known about the issue during your stay, as we would have been more than happy to send someone out to assist right away. We’re not entirely sure whether you were referring to the outdoor gas grill or the indoor teppanyaki grill, but either way, we would have wanted the opportunity to troubleshoot and correct the issue for you while you were at the property. Regarding the steak knives, we do maintain a hospitality closet with additional kitchen and household items, including extra steak knives, and we would have been happy to provide those during your stay had we known they were needed. Thank you again for taking the time to share your experience. Feedback like yours helps us continue improving the guest experience, and we hope to have the opportunity to host you again in the future.
Verified

10/10 Excellent

Jennifer M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family time!

We absolutely enjoyed this cabin in the beautiful mountains! Our ages ranged from 4-59 years old. Everyone had something to do at all times! Enough space for 12 people! The view is absolutely stunning! Deer outside several times a day! We definitely will be recommending this cabin to others and would even book again ourselves!
Stayed 4 nights in May 2023
Response from VrboOwner on 26 July 2023
Hi Jennifer, thank you so much for taking the time to review our property. We’re so glad you enjoyed seeing the deer everyday. We hope to have the opportunity to host you and your group in the future!
Verified

10/10 Excellent

Jason G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Family Stay

The home is beautiful and as described. Our large group had a wonderful stay enjoying the theaters, hot tub, sauna, and views. Our kids loved performing in the shadow theater.A few minor items to note. The shuffleboard was too worn and lacking sand to be used. The WiFi speed, as mentioned in the home guide, does struggle at times. We had to make everyone disconnect their devices so we could get a movie to stream. The electronics are well labeled however some of our party were unable to figure them out without help from the family IT guy.Overall an amazing house to make family memories in!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Amber M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fun with everyone

The stay was mostly great. We were unhappy with the size of the outside grill, for a place that hosts 10+ people, the grill was not large enough. The inside grill was large, but needed a lot of TLC. We also wished there was a bit more kitchen storage, but as we were there for 9 nights, this would not likely be an issue for shorter stays. Otherwise we loved the accommodations, all the kids were entertained for the whole time, and the beds were very comfortable.
Stayed 9 nights in Nov 2023
Verified

10/10 Excellent

Kim C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome house and location!

We thoroughly enjoyed our stay! There were 8 adults and 7 children in our group and space galore! The house was as advertised and plenty to keep the kids entertained. The location was absolutely perfect for the skiers in our group. There is a small hill next to the house leading to the garage where the younger children were able to sled. Snow tubing was a short drive away and highly recommended by all! The hot tub was a huge perk and the robes provided were perfect for entering and exiting. The only recommendation I have would be to provide kitchen towels. We went through a lot of paper towels just to dry hands after clean up in the kitchen. We had the perfect family trip!
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Paul A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful summer getaway

This place provided a beautiful setting for a large group of us to enjoy time together and explore. The highlight of the house is the breathtaking view from the upper floor balcony. Bedroom suites are nice and spacious. Kitchen and amenities are ample as advertised. Overall a good time. Some smaller issues: poor internet (understandable for location) renders some of the extravagant technological frills unusable. I regret having adults use the advertised bedding in the theater room (air mattresses). Maybe ok for kids. The road leading up to the house is a very rough mile stretch (early summer.)
Stayed 7 nights in Jun 2023
Response from VrboOwner on 26 July 2023
Hi Paul, We are so glad you had a 5 star stay & that you enjoyed the incredible views from our top floor! We are also glad you found our multiple Master Bedroom suites spacious and our kitchen stocked as promised. I’m sorry to hear that you had issues with the internet. This location has 400 mbp, the highest available in the area, and it’s more than adequate to keep the whole house connected to wifi. We wish you would no have contacted us during your stay, so we would have had an opportunity to troubleshoot the wifi. If you had, we would have been happy to get your group back up and running on all your devices. Thank you for your feedback regarding the air mattresses. Typically, our adult guests find our Master Suites & King Size Pillowtop Mattresses very comfortable, and choose to set up the air mattresses up for our younger guests. While we provide the best air mattresses available, we understand how an adult may find them uncomfortable. For future stays, our Lakeview Lux home is located about 45 minutes away from this location, & features an extra bedroom with a King Sized Bed. Thank you again for your feedback, we hope to have the opportunity to host you again in the future!
Verified

8/10 Good

Amy J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Aurora Point Summer Visit

Aurora Point offers an incredible view. The beds are comfortable and It was nice to have three master bedrooms. Communication prior to the visit was more cumbersome than other rentals have been. The cleaning staff was wonderful and while it was clean , the property was a bit worn for the money spent. Unfortunately there was no zip lining and sport clay shooting available which we were hoping to do. But we could still hike (Dolly Sods is a hike up the mountain and just beyond the Timberline slope, which was better than taking the 45 minute drive) ride bikes and golf. We also took the chair lift to the top at Canaan for a lovely view. Would highly recommend a day trip into the quaint town of Thomas (better on the weekend as more shops are open) especially seth’s artist gallery, Creature. Davis has a really good place to get ice cream.
Stayed 7 nights in Jun 2021
Response from VrboOwner on 6 October 2021
Hi Amy, Thanks so much for your review. We do apologize for any issues with communication. We know that travelers want to have the most seamless booking process possible and we try our best to make sure communication is clear and abundant with information as our guests are trying to plan their trips. Unfortunately sometimes it is hard to communicate via email and we cannot contact guests directly until after booking due to policies enforced by the site. We are so glad that you had a comfortable stay and enjoyed the view and the area. We make efforts each quarter with quality inspections to keep the house updated and in top shape to provide a luxury mountain experience, often replacing furniture and maintaining all amenities in the house immediately upon any issues. We are glad that overall you did enjoy the house. We do hope you come to visit us again.
Verified

6/10 Okay

Carolgene R.

Great ski on, ski off location but lacking some of the advertised features

The property is beautiful but the kitchen lacks the basics to prepare a meal for 16 (TINY colinder, no casserole dishes, crockpot or roasting pans). The hibachi grill is gorgeous but I received multiple documents warning us of the fines that we would incur if it was not cleaned property, so many in fact that we were very nervous to use it. The ice makers in both refrigerators were also not working. We were not provided the bathrobes in the master bedrooms that were advertised. The bedrooms and bathrooms were large and beautiful and the views of the mountain from the house were gorgeous. The rental company was very accommodating and responded to phone calls or emails promptly.
Stayed 4 nights in Jan 2019
Response from VrboOwner on 29 March 2020
Carolgene, thank you for your complimentary review about our beautiful home, the scenic views of the surrounding area the design of the house provides, and most importantly, the comments about our customer service which is paramount. Our homes are designed with our guests in mind and with the goal of providing an unforgettable group vacation. We do quality control checks before each stay to ensure all amenities are working; however, occasionally an item can break without warning during a stay. That is why we provide all guests with information about the multiple ways we can be reached before and during their stay. After making a reservation, we include this information in a guest’s account portal, and it is again provided in a pre-check-in email sent to the guest. When we are notified of such a situation, we do our best to immediately address the issue. In your case, we wish your group had notified us that the ice maker stopped working. We would gladly have delivered multiple bags of ice for your use while waiting for the ice maker to be repaired . Also, we are sorry that the equipment your group felt they needed to cook a particular recipe was not out. We wish your needs had been communicated to us. We keep some extras of these items on site. We so not leave them out because we do not want to over-clutter the kitchen for our guests. Our literature does indicate that we provide what “most” groups need for cooking, but any specialty items, such as electric crock pots and turkey carvers, etc., should be brought by the guest to be sure they have they have what they need for preparing any special meal. We try to keep an array of high-end scratch resistant cooking pans, pots, and cooking dishes to accommodate cooking for most groups. The Teppanyaki griddle is a one of the many amenities at the house that our guests love. We do ask that guests read the instructions on how to use and clean this grill properly. We also provide access to a video and ask that it be watched so our guests feel comfortable using it. As the grill does get extremely hot, we do give a cautionary warning to be especially careful that children do not get close to the grill or the surrounding granite to prevent an accidental burn. I am sorry if the instructions and caution caused you hesitation to use it. We do appreciate you taking the time to provide feedback. We always are open to learning from our guests and improving. We are so glad your group had a fantastic stay.
Verified

4/10 Poor

Brenda W.

Liked: Check-in, communication
Disliked: Listing accuracy

Not as advertised

Management has been good about keeping in contact with us and have said that the space will be looked at. That being said, this space could be nice with some TLC. It has been worn over the years and is pretty dinged up. It should be noted that the pool is not on the property, it is 15 mins away at a resort, you have to pay to get in and then ask for reimbursement. Other amenities like tennis court and gym are also at the resort down the road. You definitely need 4-wheel drive even in the summer. The manual and directions to the house need to be updated. Grill was small for the space. There was not enough seating for our family of 7. Kids had to sit on the floor. Furniture shown in picture is not what's on site.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jeffrey Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

As advertised

Great house at an amazing location. A few things to note if you are thinking of renting. -If you are coming to ski or snowboard this is an ideal location just below the mid mountain lift. This is good because it is on a very forgiving blue slope that is great for beginner snowboarders, and at the intersection of an easy green slope for beginner skiers. Also, the house is on a lighted part of the resort for those who like to night ski.-the house has been updated with a PS5 and Xbox series X but I don't believe there are any games. You would need to bring your own or login to your own account. -There are a lot of instructions but they are clear and do a great job of explaining everything. I will say that if the instructions say that things are not provided then don't expect them to be there. For example, there are no linens blankets or pillows for the air beds. I thought there might be some extra blankets but there were not. Again, this was clear in the instructions, so not a big deal. -I was a little worried because the photos in the advertisement are a little dated but the house is in great condition and felt modern. The only thing that was a little dated was the hot tub but it still worked fine. - the property owner is very responsive, gracious, and a great host.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Nathan M.

Liked: Communication, location, listing accuracy

Sliger Family Reunion

I want to start off by stressing, we really enjoyed our stay, and would stay here again. But I also want to provide some constructive help for the owners. The house wasn't the cleanest house I've stayed in there at Timberline. The vents for the HVAC were pretty dusty. I took a picture of the one by the dining room table. The big fireplace did not work. The smaller one to the left worked fine, but the larger one did not function. The WiFi was in and out all weekend. I'm guessing this had to to do with the number of devices connected with 20 people staying at the house - most of whom had a phone or ipad connected at one point in time or another. A couple bedrooms were missing towels. Not a big deal, as there were enough to go around once we sorted them out. The list of to-do's seemed a bit exhaustive. We happen to own a hot-tub, so we know how to do the chemicals in one. However, most people do not, and to ask a renter to read some instructions on how to do so and re-balance the PH themselves is a bit over the top. With everything else that is asked, what are you paying the cleaning service to do, other than wash/dry the sheets/towels and make the beds? The general feeling was, why are we paying a cleaning fee if we're having to do almost everything anyway. I completely understand the need to clean up after ourselves, so again, this is not a deterrent from us renting this house again. Just some observations from overhearing conversations from folks as they cleaned. :) Hope you're having a great week! Thank you for all your help! The McCartneys and Sligers
Stayed 4 nights in Oct 2019
Response from VrboOwner on 29 March 2020
Hi Nathan, We appreciate your comments and feedback and are so glad you had a fantastic stay at Aurora Point. Customer service and satisfaction is extremely important to us! We train our cleaning staff to deliver the cleanest product possible and wish you had alerted us to any issues with a dusty vent but were not informed by your group and we are unable to locate which vent was dusty but we clean the vents before and after each stay. We also appreciate your feedback regarding the wifi. We understand that the world needs to stay connected these days! That is why we provide the possible fastest wifi service available in the Valley. This may not be as fast as certain broadband services available in major cities, but we are the ONLY property in the valley to have the fastest service and fastest wifi available - we pay extra for these lines. If 20 people are connected my guess is that it would have some toll on the wifi. We also understand your concerns regarding the hot tub. We change the hot tub water after every single stay and treat the hot tub water. We want our customers to be in clean sparkling and safe water the entire time! For normal 2 and 3 night stays this isn't an issue that even requires attention, but for 7 week stays in the summer, we do advise our guests to treat and test the water to avoid any issues. Regarding the cleaning steps, we do ask that the trash is removed, dishes done, and the floors swept, the cleaners then ensure that the home is spotless, sheets and towels are washed and laundered etc.. The reason we have the cleaning fee is to make sure that the house is SPOTLESS for the next guests. The cleaning fee does not include for instance cleaning up after a large party with lots of crumbs and trash left throughout the house. We do appreciate that you had an AMAZING stay and hope to have you back soon, it was a pleasure!
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