This is a massive house with five ensuite bedroom upstairs, and one added bedroom downstairs with communal toilet/shower next to the room. The fridge/freezer in the kitchen was filled easily with our provisions, unfortunately the shelves in door were missing leaving empty space that could have been utilised. Broken, missing or faulty items seems common. We thought that it could use another fridge just for drinks. We had portable car fridges so we used them. Maureen asked me to advise our ETA, I replied with around 1:30 to 2:00 PM as it was difficult to be more accurate in holiday traffic. I was told that check-in is strictly 2:00PM and not to arrive beforehand. We stopped off nearby and arrived promptly at 2:00 PM only to find that the house was not yet ready. Either it’s strictly 2:00PM or it’s not, you can’t have it both ways. I thought the large cleaning fee would attract enough staff to get the house ready on time but it did not. We went through all the rules, as noted in other reviews, there are lots of rules and in fairness to Maureen some are basic common sense but it is a lengthy process going through the rules as well as how to negotiate the items that need special attention due to being faulty or waiting on parts. The induction could have been a lot quicker if everything worked rather than explaining why they don’t. Even the hot water system needed explanation as it’s not as simple as turning on the tap. Induction over and my travel companions can end the 48 minute wait out front (with the engine running to maintain the car fridges) Inside the A/C does a great job of cooling a massive house and we enjoy the facilities. Nightfall comes and brings the bugs along, really not able to sit outside around this time, but that’s what comes with being right on the water so as I said before can’t have it both ways. There are a few small rooms locked and numerous signs asking us to respect their privacy but the security camera inside is surely a sign that our privacy is not being respected. Almost an hour before checkout time and I receive a text advising me that the owners are coming in to do some gardening. (Not asking me but telling me) They let themselves in without permission and went about the gardening. Maureen’s response was that they did not go inside so it was OK to enter the property and that was that. I feel the owners need to understand that when you rent out a property you can’t watch your guests and come in any time you want.