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Epic Universe New Listing, Family Vacation Townhome - 4011

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Living Room
Dining/Living
A water play area with slides and a pool, surrounded by a brick building with balconies and palm trees.
Living Room
Living/Dining

Reviews

8.0 out of 10
Very good
3 bedrooms3+ bathroomsSleeps 6

Popular amenities

  • Heated pool
  • Spa pool on site
  • Onsite parking available
  • Pet-friendly
  • Kitchen
  • Washer/dryer

Explore the area

View map
Orlando, FL
  • Place, Universal Epic Universe
    ‪17 min walk‬
  • Place, Shingle Creek Golf Course
    ‪20 min walk‬
  • Place, Orange County Convention Center
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪14 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 2

1 King Bed

Bedroom 3

2 Single Beds

Primary Bedroom

1 King Bed

3 bathrooms, 1 half bathroom

2nd Bathroom

3rd Bathroom

Half Bath

Primary Bathroom

Spaces

Kitchen
Outdoor play area

About this property

Epic Universe New Listing, Family Vacation Townhome - 4011

Vista Cay Resort Direct, Orlando Florida

3 Bedroom, 3.5 Bathroom Townhome

BED TYPES INCLUDE : KING ; KING ; 2 TWINS

LOCATION:
BEAUTIFUL AND CONVENIENT LOCATION, NEXT TO EPIC UNIVERSE, NEAR ALL MAJOR THEME PARKS, AND NEXT TO THE ORANGE COUNTY CONVENTION CENTER!

Vista Cay is located on Universal Boulevard, in the heart of Orlando's Attraction and Convention Business District. Our location and accommodations have the best of what Orlando has to offer at a great price. Conveniently close to all of Orlando's greatest attractions, shops and restaurants, but removed just enough to provide you with a peaceful getaway.
- 9 minutes to Universal Studios and Islands of Adventure (directly down Universal Blvd, no turns!)
- 3 minutes to Epic Universe
- 5 minutes to Sea World. (You can see the fireworks from this Resort!)
- 2 minute drive or approximately 20 minute walk to the North/South Concourse of the Orange County Convention Center (convenient location for convention center guests!)
- 15 minutes drive to Orlando International Airport (MCO)

UNIT DESCRIPTION:
This large 3 story townhome boasts over 1,700 square feet, is tastefully decorated with a modern flair, and is fully furnished with everything you need to make this your home away from home, for Conventioneers and Families alike!
The modern details really make this townhome a unique, upscale choice in the Vista Cay Community.

AMENITIES: [all included with your booking, no additional fees at check in]
*On-Site 24 Hour Check-In Desk and Guest Services located at the club house, exclusively provided by us at Vista Cay Resort Direct by Millenium Management.
*Bag Drop Service, located at the Club House. Showers and changing rooms are available. Arriving early or departing late? Feel free to use this service for your convenience. This amenity is also exclusively provided by us here at Vista Cay Resort Direct by Millenium Management.
*Parking up to 6 cars during your stay. Electric Vehicle EV Charging Stations Available on property for a low fee via ChargePoint and another Service.
*Unlimited Access to all of the Resort's Amenities including: Large Resort Pools (2 Pools, Heated during the winter months), Hot Tubs (2), Full Pool Bar, Fitness Center, 1.5 mile Jogging Trail Around the Lake, Conference Room Available on First Come First Serve Basis, Arcade Room, Playground, Kiddie Pool, Showers and Changing Rooms, Basketball Court, and Picnic Areas with BBQ Grills.
*Gated Community with On Site Security Patrol
*High Speed Internet Wifi (at 200 MBPS!) and Cable TV in Every Room! (All rooms have flat screen TVs! At least 32 inches in the bedrooms, and 42 inches or larger in the Living Room.)
*Starter Kit of Shampoos, Dish and Clothes Detergent, Paper Towels, and Trash Bags etc. After these supplies are used, everything else needed during your stay is self serve. If you need an item or two more, we will be happy to provide them for you at the service desk, located at the club house (There is a Gift Shop at the club house, Walgreens on Property, or Publix Shopping Center next door for all your additional toiletry and home supply needs)
*Sheets, Bedding, Bath and Pool Towels are in every unit.
*Large Washer and Dryer in every unit.
*Optional Daily Clean Service for an additional fee. (please inquire at the front desk during check in for daily or periodic clean services)

DRIVE TIMES to your favorite attractions and POIs:
- 15 minute drive from the Airport (all highway)
- 15 minutes to Disney (all highway)
- 3 minutes to Epic Universe
- 9 minutes to Universal and Islands of Adventure (straight down Universal Blvd.)
- 5 minutes to Sea World. (You can see the fireworks from this Resort!)
- 2 minutes to the North/South Concourse of the Orange County Convention Center
- 50 Minutes to the nearest Beach, Cocoa Beach. (all highway)
- 10 Minutes to Both Prime Outlet Malls in Either Direction.

Pet Policy:
Vista Cay Community HOA allows dogs under 35 lbs only.
2 dogs maximum allowed per unit.
(No other types of pets are allowed to stay at Vista Cay)
$99 per pet, per stay
This fee goes to the cleaning company to perform the deep cleaning required for the health and safety of future guests.
Any potential, incidental damage caused by said pet(s) will be the responsibility of the guest of registration and will be charged to the credit card on file.
There is no fee for service animals.
A pet fee is still required for all ESA dogs.
If an unauthorized pet is discovered, a $250 charge will be added to the guest's credit card on file for pet-friendly units or potential immediate cancelation of the reservation and no refund for non-pet-friendly units.

HIGH CHAIR AND PACK AND PLAY RENTAL:
High Chairs and Pack and Plays are available upon request.
The rental price for each is $10 a day + tax.
This charge goes towards the purchase, delivery, upkeep, and sanitization of the items :)

With our attention to detail and genuine care for high standards of cleanliness and customer service, you are sure to have a happy and comfortable stay with us during your visit to the Sunshine State!

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House Rules

Check in after 4:00 PM

Minimum age to rent: 21

Check out before 10:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

Pets allowed

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Smoking

Smoking is not permitted

Important information

You need to know

Property # 9522823
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

About the area

Orlando

Located in Orlando, this holiday home is near theme parks. Orlando International Premium Outlets and Pointe Orlando are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Orange County Convention Center and Aquatica. Travelling with kids? Make time for Universal Epic Universe, or head to an event or a match at Camping World Stadium. Take the opportunity to explore the area for water adventures such as swimming.
Map
Orlando, FL

What's nearby

  • Shingle Creek Conference Centre - 17 min walk - 1.4 km
  • Universal Epic Universe - 17 min walk - 1.4 km
  • Orange County Convention Center North - 19 min walk - 1.6 km
  • Shingle Creek Golf Course - 20 min walk - 1.7 km
  • Orange County Convention Center - 3 min drive - 4.0 km

Getting around

  • Sand Lake Road Station - 10 min drive
  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 17 min drive

Restaurants

  • ‪Pizza Moon - ‬5 min drive
  • ‪The Burning Blade Tavern - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Das Stakehaus - ‬4 min drive
  • ‪The Blue Dragon - ‬4 min drive

Frequently asked questions

Is Epic Universe New Listing, Family Vacation Townhome - 4011 pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Epic Universe New Listing, Family Vacation Townhome - 4011?

On-site parking is available at the property.

What time is check-in at Epic Universe New Listing, Family Vacation Townhome - 4011?

Check-in begins at 4:00 PM.

What time is check-out at Epic Universe New Listing, Family Vacation Townhome - 4011?

Checkout is at 10:00 AM.

Where is Epic Universe New Listing, Family Vacation Townhome - 4011 located?

This family-friendly Orlando holiday home is within 1 mi (2 km) of Shingle Creek Conference Centre and Universal Epic Universe. Orange County Convention Center and Aquatica are also within 3 miles (5 km).

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.8/10

Cleanliness

2.0/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Check-in

9.0/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

8/10 Good

Scott E.

Liked: Cleanliness, check-in, communication, location, listing accuracy
David got us checked in quickly. The place was really nice. I wish they had more items to cook with. I cooked one night in a pot instead of a skillet. Other than a lack of pans, the pace was amazing.
Stayed 7 nights in Apr 2026
Response from VrboOwner on 7 May 2026
Thank you for your feedback! We’re glad David was able to get you checked in quickly and that you enjoyed the home overall. We appreciate your note about the cookware and wish we had the opportunity to assist during your stay. Your comments have been shared with our team as we continue improving the guest experience.
Verified

8/10 Good

Richard F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Host was accommodating. Place was great. Need more that one roll of paper towels and more than one dishwasher tab for a week.
Stayed 4 nights in Feb 2026
Response from VrboOwner on 15 February 2026
Thank you for your feedback. We’re glad you enjoyed the home, and we appreciate the note about supplies for longer stays.
Verified

6/10 Okay

Chris B.

Liked: Check-in, communication, location
Disliked: Cleanliness
Check in and out was fine. Interior of home needs to be repaired as there were many non working lights, dirty walls, dirty bathroom floors, broken tile in bathrooms, broken blinds and baseboard trim boards need to be repaired and repainted. Overall condition of the place looks extremely used and not welcoming. This is not a place I would stay at again.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 4 January 2026
Here is a tighter, more direct version: > Thank you for the feedback. I’m sorry the home was not in the condition it should have been. The issues you noted — lighting, cleanliness, and worn or broken finishes — have been escalated to our maintenance and housekeeping teams for correction. We appreciate you calling this out so it can be properly addressed.
Verified

10/10 Excellent

Vanna G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and location

We were here for a futsal tournament which was held at the OCCC. The location was perfect for that and also eating and shopping. My only critic of this place was lack of kitchen supplies (cooking utensils, tea towels, storage containers).
Stayed 7 nights in Jul 2024
Response from VrboOwner on 29 July 2024
-Thank you, We're delighted you enjoyed your stay. We take pride in providing top-notch amenities and are taking inventory to make sure the kitchen continues to stay well stocked. We look forward to welcoming you back in the future.
Verified

10/10 Excellent

Chassity B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

Just had issues with wifi
Response from VrboOwner on 30 March 2021
Hi Chassity, Thank you for your review! We have fixed the WiFi issue with new upgraded enterprise connection :) Thank you for the 5 stars. We look forward to welcoming you back soon!
Verified

10/10 Excellent

Deanna M.

Liked: Cleanliness, communication, location, listing accuracy

July 2024

Convenient to all Universal, Disney, Aquatica and Convention Center. Coffee maker and refrigerator ice water broken. Vertical blinds broken so not much privacy. Need to replenish all items used toliet paper, paper towels, soap. Kitchen minimally stocked cookware and utensils.
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Niall

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed at Vista Cay a number of times but this was our first time in this unit. The refrigerator/freezer was not working correctly and all our food defrosted. The maintenance team fixed it and then the refrigerator side froze all our remaining food despite being on a mid setting. The refrigerator is old and needs to be replaced. When the rain started , water began seeping in through the windows in the kitchen and the upstairs front bedroom. We had to use towels to soaks up the water and there was mold visible around the window. The TVs are way too small for the unit. In particular the living room tv is about the size a computer monitor. We had to move the sofas closer to be able to watch anything. Our stay was in the middle of Hurricane Milton as we had evacuated from Sarasota. Has we been here on Vacation I would have a lot more challenges with the unit including the fact that the community pool etc is closed for renovations but we received no correspondence before arriving or at booking. Vista Cay is still a great resort in a great location but maybe find a different unit to rent.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Stephanie N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice

Very clean, carpet may need a bit updated but the rest of the unit was wonderful! We would definitely stay again! Stephanie
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Natascha K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Visit

Beautiful property, it is private and yet inclusive. The Condo itself was clean, and accommodating to our group of 6. There was a lack of utensils and knifes, if you are planning on cooking, bring your own utensils and knifes, pots and pans. Also, the very upstairs toilet is leaking, so if you’re urinating it may leak out the bottom of the toilet. The hvac air handler closet room is leaking, entire room gets wet. Other than than it was a great stay.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

DeLynn G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Vista Cay

Fantastic location to the convention center. Have stayed here many times before & it is always perfect.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Erica P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay!

Absolutely happy with experience and hope to stay again!
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Amanda H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Exceeded expectations

Our unit was bigger than we expected, very clean and comfortable. The pool and kiddie pool area were great, felt like we were at hotel resort. The fitness center was great too, ample cardio and strength training equipment. Conveniently located near a Walgreens and Publix as well, all the main attractions were within 20 minutes by car. Would definitely stay here again.
Verified

6/10 Okay

Verified traveller

Liked: Check-in, communication, location

Would not stay again

The condo definitely needs updating- the carpet is undesirable and should be replaced. The beds were comfortable. The bathrooms desperately need updating. The kitchen needs to be stocked with utensils and baking sheets- did not have a pizza pan or pizza cutter. Overall- the cost was not worth what we received. Our friends stayed at Vista Cay for hundreds less and had a much nicer condo. We would not rent this unit again
Stayed 6 nights in Jun 2021
Response from VrboOwner on 23 July 2021
Hi and thank you kindly for your review. As you can see it is not a regular occurrence for us to receive less than 5 star reviews, however we do apologize your experience with us was not a 5 star one. We have reached out to higher management and we assure you that the issues mentioned have been addressed immediately. We do hope you give us a try again so we can ensure nothing less than a stellar experience for you. Thank you.
Verified

8/10 Good

brenda b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasant

Everybody was very nice!
Stayed 2 nights in Jun 2021
Response from VrboOwner on 2 July 2021
Amazing! Thank you!
Verified

6/10 Okay

Ronitra A.

Liked: Check-in, location, listing accuracy

Review

Property could be cleaner, there was hair all over the bathroom floor and inside the shower on the lowest level. The light switches were dirty. TV is the room on the lowest level doesn’t work. Other than that the property looked just the photos online.
Stayed 2 nights in Jun 2021
Response from VrboOwner on 23 July 2021
Hi Ronitra, Firstly, thank you for your review. Secondly I do apologize for the issues you mentioned. Our cleaning teams are set to clean the units before every New guests checks in and after check out too. We do encourage guests at check in to call Front Desk if standards are not up to par and we will send a cleaning and maintenance crew immediately. Once again I do apologize and I have reached out to higher management about the issue and they have assured me the issue will not happen again. Once again thank you and I do hope you give us another try again so we can make your experience with us nothing less than stellar.
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Stayed 4 nights in Mar 2021

About the host

Hosted by Vista Cay Resort Direct by Millenium Management

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Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests

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