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"Pet Policy below"
“Parties or events not allowed”
For reservations of 2 nights, We require a mandatory $400 Damage Protection Fee, Which is fully refundable upon final inspection after check out.

• Community: Encantada Resort
• 3 Bedrooms/2.5 Bathrooms/Sleeps 7
• Disney (8 miles) Sea World (14 miles) Universal (17 miles)
• Convention Center (9 miles) Legoland (31 miles)
• Address: 3191 Yellow Lantana ln, Kissimmee FL 34747

It is guest responsibility to collect all the trash and take to the trash compactor located at the community. (No valet trash pick up)

BEDROOMS LOCATED ON 2ND FLOOR:
Bedroom 1: 1 King Bed (Master suite)
Bedroom 2: 1 Queen Bed
Bedroom 3: Bunk Bed = 1 Full Bed + 2 Twin (Mickey room)

*** NO POOL HEATER SERVICE AVAILABLE AT THIS PROPERTY ***

BBQ GRILL RENTAL:
$50.00 Plus Tax (13.5%) is the charge to use the BBQ Grill.
Guests are responsible for exchange propane.
The fee covers the final cleaning and equipment wear and tear.

LONG STAY EXTRA CLEANING:
Please keep in mind that any reservations longer than 21 days are subject to extra cleaning services. Cleaning fees vary according to the size of the house.
We offer Regular Cleaning that includes Towels and Bed linens wash and it's the same price of the cleaning fee that you are paying for your house. And also we offer Mid staying Cleaning that doesn't wash towels and bed linens and the price is almost half of the regular cleaning fee. 
We can add the additional cleaning after booking is processed.

We are offering our guest a professional laundry service delivered to the house.
Bed linen, bath towels, hand towels, bathroom rug, kitchen towel and pool towels available for all guests.
Please note:
The number of towels is according to the house capacity, there are no extra sets, guests can use the washer and dryer machine inside of the house.
We do not provide washcloths.

Pet Friendly Homes Charges and Damage Protection Fee conditions:
Please let us know if you are bringing a Pet, How many Pets? Pounds? and Breed?
Pet Weight max 35 lbs. / Maximum 2 small pets

-Pet Fee Charge "Additional": $95 + tax (per pet)
-Pet Damage Protection Feet: U$ 250.00 Refundable
Pet Damage Protection Fee are for damages and it's refundable if the house is on the same condition it was received when we do our Check Out Inspection.
Any damages caused by the Guest's pet(S) to the property during the staying it's Guest's responsibility.
Any repair will be charged or discounted from Guests Damage Protection Fee or credit card on file.
Charges are processed or requested after booking.

DETAILS:
• Central AC
• Gated Community
• TV in all bedrooms
• Fresh Towels/Linens
• Granite Countertops
• Clubhouse Amenities
• Fully Equipped Kitchen
• Child Safety Pool Fence
• Private Screened-in Pool
• Washer/Dryer (In House)
• Hair Dryers, Iron & Ironing Board
• North East facing pool
• BBQ Rental ($50 + tax all stay) Optional
• Cable TV, Free Wi-Fi
• Baby Pack n' Play (Crib)
• Outdoor Patio Furniture

ENCANTADA RESORT AMENITIES
• Tiki-bar
• Clubhouse
• Internet Cafe
• Games Arcade
• Fitness Center
• Kiddie Play Areas
• Conservation Area (300 Acres)
• Free Wi-Fi Around The Pool Areas
• 2 Heated Community Pools and Spas
• Playground
• Restaurant
• Concierge
• Package delivery service

THIS HOUSE IS SELF-CATERING. Please stop by your nearest supermarket to purchase personal toiletries and desired meals.

COURTESY OF SUPPLIES:
• 1 Dish Sponge
• 1 Paper Towel
• 1 Dish Soap
• 2 Extra Trash Bags
• 1 Small Mini Shampoo + 1 Mini Conditioner per bathroom
• 1 Small Bars of Soaps Per Bath
• 2 Toilet Paper Rolls Per Bath
• 1 Dishwashing Capsule in The Kitchen

GARBAGE:
Trash has to be take in BAG to the nearest dumpster in the community.

ENTRY INTO HOME/KEY/CODE:
You will receive home arrival instructions 03 days prior to your stay to your email address on file.

You go straight to the house with an electronic door code that we will provide with your arrival instructions. There is no key to pick up. Door functions with a code keypad.

*For your safety, this home is equipped with security cameras outside by the front door and outside by back screen door for the pool machines.

Now that you already to book our home, kindly inform us after book if you want to add services like Pool Heating and/or BBQ Grill Rental.
After the reservation is done, you will you receive an email request electronically signature for our rental agreement, please look at junk mail to find it. (Airbnb guest doesn't receive this email).

PACKAGES (ONLINE PURCHASES):
Most of the time Amazon deliveries will be left on the doorstep of your house, however we are not responsible for lost, damage or theft of the packages.
- The Clubhouse receives ONLY USPS mail delivery to the Clubhouse, all packages from FedEx, UPS, DHL and Amazon must be directly delivered to your home.
At times Amazon or other retailers use the services of the USPS to deliver packages, If so then package(s) delivered to the Clubhouse will be accepted.
Any package delivery addressed to the Clubhouse not from the USPS will be returned.
Resort clubhouse address is: 3070 Secret Lake Drive Kissimmee, FL 34747, the receptionist will keep the packages, fee may apply.

PARKING:
No trailers, RVs, golf cars are allowed to park in the community or the driveway of the homes.


HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Mid-stay cleaning services during your stay can be requested for an additional fee.

FOOD:
As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets, hence, all food items will be removed after the guest checks out and no supply of items such as condiments, coffee, cooking oil will be provided prior to check in.

Enjoy your stay!