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10/10 Excellent
Bernadette D., Where do you live?
27 February 2024
Gorgeous condo - and convenient location
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo is gorgeous! Quiet, no issues with parking, great elevators, key code entry which is great. All the amenities needed (except no pool towels). Nice quiet building. Not sure what the developers were thinking but the entrance to the pool seems to have been a total afterthought....you have to either exit the front of the building and walk arounde, or go across the parking garage to the stairs exit and exit the building on the side, pass by a locked bathroom door (we were not provided with the bathroom lock code# and called Sunhost called us back once they got it). It’s a klugey way to access the pool on a building so nice. Pool was in the shade during our entire visit.The housekeeping team is fabulous, condo was spotless, well supplied in towels and bedding that was hotel quality.Cool to have automatic blinds, until their batteries die and are stuck in up position before bedtime....but Sunhost got the contractor who hung them to stop over and hooked up a charger to the blinds and within maybe 2 hours they were fully charged and working. (I left the charger with instructions in the unit for future guests).I know the folks who work for Sunhost are hard workers and swamped so my suggestion to those that own the company is invest time and money into streamlining and bulletbproofing the process. We were given the wrong entry code so could not enter the unit. Thankfully it happened during business hours, we were out on hold for a brief minute or two and then were given another code to try that worked. Reviews of Sunhost show this has happened before. Most of the women I talked to at Sunhost were very helpful, but Jen was not. She accidentally hung up on me and when I immediately called her back she said she had too much going on and was the only one in the office. So I said that I bet there’s some technology that could improve the process and she told me she probably knew more about technology than I cuz her dad
Bernadette D.
Stayed 14 nights in Feb 2024