To the owner of this property. Unfortunately, our experience with this property was overshadowed by the poor management from "Weekenda". Before check-in, we tried to call multiple times to get info regarding check in as we were sent none! Every phone call was answered by an automated bot, and I was never able to speak with an actual person. The same issue occurred when trying to contact the property owner through the message function, with all messages receiving only giving me automated responses.If you have an emergency or need urgent assistance during your stay, I would not rely on 'Weekenda' to provide timely support. The lack of human contact was extremely frustrating and left us feeling unsupported.As for the property itself, the inside of the property was exceptionally clean and well-presented. However, the outdoor deck was a serious safety concern, with multiple nails protruding from the surface (front and back deck). This posed a real hazard, particularly for dogs and anyone walking around the deck area.While the property itself had some positive aspects, the lack of accessible host support and the safety issues outside made our overall experience disappointing.