We had a really great stay in lovely unit, until the owner tried to charge us for missing cleaning materials (Theft was mentioned), lost key and smoke damage not caused by us.
Stairs could be a challenge if guests at all unsteady on feet
We are Life time non smokers and owner attempted to claim for smoke damage!!! Not Likely!! and we had no quests visit us.
Contact process begun almost 8 hours after we left, by txt, @ 16:09hrs (she wanted to know where lost key was in first contact)
As we were lead to believe there was only one key (this was stated in the owners instructions for our arrival, including a cost to replace lock if Key lost), hence reason for ridiculously priced key replacement (Had to replace lock).
How could owner have accessed to clean and find damage at her latter stated less than 2 hours after we left, which was Claim made in her follow up communication, when she couldn't find key at 4pm?
Didn't appreciate threat to "Zero Rate" us if payment wasn't forthcoming.
It would be an interesting exercise for "Home and Away" to follow up on the Bank Account given for payment of this "expense claim".
Key location obvious and insecure and easy for intruders to find.
There was a total 13 of us that stay at the La Spina property. It was equipped with everything we needed to have a good Easter wknd. The lounge/kitchen was big enough to cater for us. We would definitely return & I definitely would recommend the La Spina Property. I must add it is very clean aswell. 10/10 for me.