4/10 Poor
Dave B.
1 August 2023
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
A disaster of a property -Stay away! I did warn you...
On a positive note, I have used vrbo all around the world and it is a great service.
More due diligence is required on a non-maintained property like this one at Beacon Court.
Too numerous to tell you all the issues but a few are the following:
-Could not use garden due to wall collapsed--this has been like this for a while/as per the next door neighbours
- Frie place was broke -this was documented in arrival pack hence also been broke for a long time
- No audio entertainment - /broken system (Reported multiple times and non-one could fix it)
- No BBQ -BBQ was broke and reported first day--workman arrived 5-day slater and fixed it (Only time anyone came to the property)
- For a large property a single small TV in main lounge
- Balconies were nice but broken and limited furniture
- Mold around exterior of balcony and walls
Smaller items
- Many lights out including, security issue, main door exterior lights
- Zero toiletries -even a motel has soap
- Single roll of toilet paper for 6 people :)
Clearly just an owner who does not maintain anything and making easy money.
Teh company that runs/supports this property responded via email---never answered the phone and it took 5 days for workman arrive and he agreed that the place was a shambles.
Teh 'support' company also left a bottle of cheap fizz stating, 'sorry for all the things that are wrong!"
Further actions will be taken directly.
Dave B.
Stayed 7 nights in Jul 2023