Apartment

Charming Graça Apartment, Lisbon City Centre, TTL354

Photo gallery for Charming Graça Apartment, Lisbon City Centre, TTL354

Interior
Living area
Miscellaneous
Living area
Living area

Reviews

9.0 out of 10
Wonderful
4 bedrooms2+ bathroomsSleeps 8105 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Air-conditioning
  • Free Wi-Fi
  • Refrigerator
  • Microwave

Explore the area

View map
Lisboa ciudad, Lisboa
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Place, Lisbon Cathedral
    ‪10 min walk‬
  • Place, Rossio Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪13 min drive‬

Rooms & beds

4 bedrooms (sleeps 8)

Bedroom 1

1 Double Bed

Bedroom 2

1 Double Bed

Bedroom 3

1 Double Bed

Bedroom 4

1 Double Bed

2 bathrooms, 1 half bathroom

Bathroom

Bathtub or shower · Toilet

Bathroom

Toilet · Shower only

Toilet

Toilet

Spaces

Kitchen

About this property

Charming Graça Apartment, Lisbon City Centre, TTL354

Have you heard about the best neighbourhoods to discover the charm of Lisbon? Our apartment located in the heart of Graça, just 2 minutes from the panoramic view over Lisbon at the Miradouro da Graça, offers the perfect combination of Portuguese tradition with modern amenities, providing a comfortable and unforgettable stay. This is a perfect apartment for couples, families or friends who want to explore the city while enjoying a cosy environment.



Cosy apartment in the heart of Graça, Lisbon



This 104.7m² duplex apartment is located on the 2nd floor of a historic building without a lift, offering a spacious and welcoming space. Distributed over two floors, the apartment has four comfortable bedrooms, all with double beds: one on the main floor and three on the upper floor. The common area includes a spacious living room with a dining area, a fully equipped kitchen with a laundry area and three bathrooms, ensuring comfort and privacy for all guests. One of the bathrooms is strategically located on the upper floor to serve the bedrooms on this floor.



The kitchen is equipped so that you can prepare your meals as at home, with a ceramic hob, oven, microwave, fridge, washing machine, dishwasher, coffee machine, kettle, toaster and all essential utensils.



The modern bathroom includes a shower, hair dryer and personal care items.



Comfort and Modern Amenities

• Free Wi-Fi;

• Air conditioning;

• Washing machine;

• Dishwasher;

• Essential items (bedding, towels, shampoo and shower gel, soap and toilet paper).*



* Essential items are provided in an initial quantity for the first nights of your stay.



Privileged location in Graça



Located in the picturesque Graça, this apartment is surrounded by typical streets, stunning viewpoints and an authentic atmosphere. The location allows you to explore Lisbon on foot, with easy access to the main attractions:

• Miradouro da Senhora do Monte - 8 min walk;

• Miradouro da Graça - 2 min walk;

• São Jorge Castle - 12 min walk;

• Alfama - 9 min walk;

• Praça do Comércio - 20 min by public transport;

• Tram 28 - Stop 3 min walk;

• Lisbon Airport - 20 min by car and 40 min by public transport.



Check-in and check-out information:

- Check-in from 4:00 pm to 10:00 pm (no additional cost);

- Check-out until 11:00 am.



Your check-in will be accompanied by an assistant and your arrival time will be scheduled in advance.



NOTICE: Check-in between 10:01 pm and 9:00 am incurs an additional cost of €50, pre-scheduled and paid.



Until check-in, you can leave your luggage at our office from 9:00 am to 5:30 pm on weekdays, excluding holidays, located at Cais do Sodré.



On the departure date, make sure to:

- take everything with you;

- the rubbish has been placed in the respective containers outside the building;

- the apartment keys are on the table;

- the apartment and the building are locked.



Please be careful not to make noise between 10 pm and 8 am.



Enjoy the best experience, we are available to help you organise your experiences, tours and transfers. Feel free to contact us - Travelling To Lisbon.



Registration number

80672/AL

Add dates for prices

Amenities

Kitchen
Washing machine
Free WiFi
Air conditioning

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
default

Children

Children allowed: ages 3–17
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted
Checkin 16:00-20:00

Important information

Optional extras

  • Late check-in fee: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 80672/AL

About the area

Lisbon

Located in Lisbon, this apartment is in the city centre. Castle of São Jorge and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Oceanarium, a top attraction not to be missed.
Map
Lisboa ciudad, Lisboa

What's nearby

  • Castle of São Jorge - 7 min walk - 0.6 km
  • Martim Moniz Square - 8 min walk - 0.6 km
  • Lisbon Cathedral - 10 min walk - 0.9 km
  • Rossio Square - 13 min walk - 1.0 km
  • Avenida da Liberdade - 16 min walk - 1.3 km

Getting around

  • Graça Stop - 1 min walk
  • Santa Apolonia Station - 12 min walk
  • Lisbon (LIS-Humberto Delgado) - 25 min drive

Restaurants

  • ‪Kossie's Cafe - ‬7 min walk
  • ‪Neighbourhood - ‬3 min walk
  • ‪O Prego - ‬4 min walk
  • ‪Yak & Yeti - ‬4 min walk
  • ‪Sant’Avó - ‬2 min walk

Frequently asked questions

Is Charming Graça Apartment, Lisbon City Centre, TTL354 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Graça Apartment, Lisbon City Centre, TTL354?

As of 12 April 2026, prices found for a 1-night stay for 2 adults at Charming Graça Apartment, Lisbon City Centre, TTL354 on 30 June 2026 start from NZ$613, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Charming Graça Apartment, Lisbon City Centre, TTL354?

Check-in begins at 4:00 PM.

What time is check-out at Charming Graça Apartment, Lisbon City Centre, TTL354?

Checkout is at 11:00 AM.

Where is Charming Graça Apartment, Lisbon City Centre, TTL354 located?

Located in Lisbon City Center, this apartment building is within a 15-minute walk of Graça Viewpoint, Rossio Square and Castle of São Jorge. Avenida da Liberdade and Santa Justa Elevator are also within 1 mile (2 km). Graça Stop is only a 2-minute walk and Voz Operário Stop is 3 minutes.

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.2/10

Cleanliness

8.6/10

Check-in

8.8/10

Communication

9.8/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

MaryEliza M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The apartment was clean,
Stayed 2 nights in Oct 2025
Response from VrboOwner on 18 March 2026
Thanks a lot for everything MaryEliza :) Wish you all the best! Kind regards, Nuno-TravellingToLisbon
Verified

10/10 Excellent

Dave D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Perfect spot to cover the city and nice restaurants near by.
Stayed 4 nights in Sep 2024
Response from VrboOwner on 21 November 2024
Dear Dave, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the location and found it convenient for exploring the city and nearby restaurants. We hope you had a fantastic time, and we’d love to welcome you back on your next visit! Kind regards, TravellingToLisbon - Team
Verified

10/10 Excellent

Nir D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Lisbon apartment

Great location, great apartment, great views!
Stayed 3 nights in Jul 2024
Response from VrboOwner on 3 October 2024
Hello Nir, Thank you for your feedback. We hope to welcome you back on your next visit to Lisbon! Best regards, Michelle Arezes TravellingToLisbon Team
Verified

10/10 Excellent

Daniel W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lisbon 2024

Graca 68 was just as advertised; clean, updated and close to downtown. We would stay here again!
Stayed 4 nights in Jul 2023
Response from VrboOwner on 4 July 2024
Dear Daniel, Thank you for your glowing review! We're thrilled that Graca 68 exceeded your expectations in terms of cleanliness, modernity, and location. We're proud to offer a comfortable and convenient home away from home for our guests. We're delighted to hear that you would stay with us again and we'll do our best to make that happen! If there's anything we can do to make your future stays even better, please don't hesitate to let us know. Thanks again for choosing Graca 68 and we look forward to welcoming you back to Lisbon! Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

David C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quiet and convenient!

Very comfortable and spacious. Mourad met us and explained everything. Perfect place to explore this part of Lisbon.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 5 April 2024
We are so grateful that you have enjoyed the appartment and the city of Lisbon. We do all the efforts to welcome our guests for a great experience. Look forward to welcome you again!
Verified

8/10 Good

marc b.

Liked: Cleanliness, communication, location, listing accuracy

Family vacation

Apartment was very clean, well decorated with a great view and amenities. Our first night was a bit challenging due to our room not being prepared on time.
Stayed 7 nights in May 2024
Response from VrboOwner on 21 November 2024
Thank you so much for your kind words! We're glad to hear you enjoyed the cleanliness, decor, and views of the apartment, as well as the amenities. We sincerely apologize for the delay in preparing your room on your first night, and we truly appreciate your understanding. We’re committed to ensuring all of our guests have a seamless experience, and we’ll take your feedback into account to improve. We hope to welcome you back again soon! Kind regards, Nuno-TravellingToLisbon
Verified

10/10 Excellent

Carl A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, super comfortable

Property was in a great neighborhood. Fantastic views, easy walk to many restaurants and St George Castle. Very narrow stair case to upstairs bedrooms. Big spacious bathrooms. Very large gathering space. Would highly recommend
Stayed 4 nights in Jun 2023
Response from VrboOwner on 4 July 2024
Dear Carl, It's great to hear that you enjoyed the location of our property, with its fantastic views and proximity to many restaurants and the historic St. George Castle. You also appreciated the spacious bathrooms and the large gathering space, which is perfect for socializing and relaxing. The only thing you mentioned was the narrow staircase leading to the upstairs bedrooms, which is a common feature in many old Lisbon buildings. However, we're glad you didn't let that deter you from enjoying your stay. Thanks again for your recommendation! We're thrilled to have had you as our guests and look forward to welcoming you back to Lisbon soon. Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Paula P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Location, Perfect Place

The place was perfect. We were four adults, so we tossed coins for who would get the small "children's" bedroom and it all worked out well. The apartment is wonderful and in a perfect location at the top of Lisbon, across from a church that you can tour, next door to a little market with very friendly proprietors, and very near wonderful restaurants, ATM, grocery stores. I would definitely stay here again. And the team were wonderful.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 4 July 2024
Dear Paula, Thank you so much for taking the time to share your wonderful review of our apartment! We're thrilled to hear that you had a great stay with us and that the apartment worked perfectly for your group of four. We're glad you enjoyed the unique layout of the apartment and that you appreciated the location - it's one of our favorite features too! We're also happy to hear that you found the church next door and the local market charming, and that you enjoyed exploring the surrounding area. Thank you for your kind words about our team - we're grateful that we were able to provide you with excellent service and make your stay even more special. We're so glad you'd recommend our apartment to others and would definitely welcome you back again in the future! Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Louise L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loving Lisbon

I stayed in this apartment with 2 friends. It was perfectly located for our first visit to Lisbon. Near a Tram 28 stop, near the castle which we could see from the very large living room windows. Very quiet and comfortable bedrooms. Eat-in kitchen with lots of character. Would definitely recommend and would love to return. We had breakfast at Restaurant 28 - the 2 toast breakfast was amazing - Altar and Graca 77 - all very close to the apartment and would recommend all. Thank you for a very memorable and comfortable stay in Lisbon.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 4 July 2024
Dear Louise, Thank you so much for taking the time to share your wonderful review of our apartment in Lisbon! We're thrilled to hear that you and your friends had a great time staying with us and that the location worked perfectly for your needs. We're glad you appreciated the views of the castle from the living room windows - it's one of our favorite features of the apartment too! We're also happy to hear that you found the bedrooms quiet and comfortable, as well as the eat-in kitchen with its unique character. We're glad you enjoyed exploring the local area and trying out some of our recommended restaurants. Restaurant 28 is indeed a great spot for breakfast, and Altar and Graca 77 are both excellent options for dinner. We'll make sure to pass along your compliments to them. Thank you again for choosing our apartment for your stay in Lisbon. We're so glad you had a memorable and comfortable stay, and we hope to welcome you back again soon! Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Amie K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful and spacious apartment, great location

Four friends and I stayed here, and we were all so happy with the apartment. The living area and kitchen are spacious, welcoming, and well decorated. The bedrooms were nice as well. With three sizeable bedrooms and one on the smaller side. Very clean. The neighborhood was fantastic. There were excellent restaurants and bars just down the street, a bodega right next door, and a viewpoint overlooking the city just across the street. We’d all love to stay here again! *Note, bring earplugs if you’re not accustomed to city noise (as you’re in the middle of a bustling city and lively neighborhood).
Stayed 3 nights in Jun 2024
Response from VrboOwner on 4 July 2024
Dear Amie, Thank you so much for your wonderful review! We're thrilled to hear that you and your friends had a fantastic stay at our apartment. We're glad you appreciated the spacious living area and kitchen, as well as the comfortable bedrooms. We take pride in keeping our apartment clean and well-maintained, so it's great to hear that it met your expectations. We also appreciate your feedback about the neighborhood - we agree that it's a fantastic location, with plenty of great restaurants, bars, and amenities within walking distance. And we're glad you enjoyed the viewpoint across the street! Regarding the noise, we understand that city living can be loud, and we'll definitely keep that in mind when suggesting earplugs to future guests. Thank you again for your thoughtful feedback, and we hope to welcome you back to our apartment again soon! Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Craig B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay in Lisboa

We had an great adult family stay with our kids, at this unit 68 in the Graca neighborhood. Located on 3rd/4th floor, some steep steps, very nice with Modern updates. Accessible to sidewalk cafes/bars/shops/fado/.St Jorges Castle Within a few hundred yards, the city center close by, we used both Uber , Bolt and walked 0.5 miles down/up to the city center. Plenty of room for 7 of us, fantastic time, great weather 55F-65F in march, 15-mins Uber to airport, we did not cook but this unit has a nice family area and kitchen that could be used, openable windows, AC, views of castle from upper floors, overlooking convent courtyard, would love to visit again
Stayed 3 nights in Mar 2023
Response from VrboOwner on 4 July 2024
Dear Craig, What a wonderful review! It sounds like you and your family had a fantastic stay at unit 68 in the Graca neighborhood! I'm thrilled to hear that the modern updates in the apartment impressed you, and that it was perfect for your family of 7. The location is indeed ideal, with easy access to sidewalk cafes, bars, shops, and Fado music - what more could you ask for? St. Jorge's Castle is just a stone's throw away, and the city center is within walking distance or a short Uber ride. I'm glad you took advantage of the pleasant weather in March and enjoyed the views from the upper floors. The kitchen is well-equipped, and I'm happy to hear that you appreciated the openable windows and AC. The views of the convent courtyard from the upper floors must have been stunning! I'm so glad to hear that you'd love to visit again - we'd be delighted to have you back! Kind regards, Nuno-TravelingToLisbon
Verified

8/10 Good

Patricia M.

Liked: Cleanliness, check-in, location, listing accuracy

Great location but needs more attention to detail.

Our family of six adults stayed in this apartment for 8 days. Positives: great location, beautiful property, gorgeous views, good size, very quiet.Negatives: management provides minimal toilet paper, no coffee (though there was a new coffeemaker and coffee pods not meant for this coffeemaker), too many things did not work: bedside lamp, television, stereo unit, upper hallway light would not turn off, only three bedrooms have an ac/heat unit—the fourth bedroom has a space heater, which did not work and was plugged into an outlet that came out of the walls—a hazard. Luckily, we found a second space heater in a downstairs closet. The main bedroom downstairs has no storage, just a closet in the hallway. Regarding the toilet paper and coffee, management said this “self-catering’ unit does not offer these on demand.Be aware: This is a two-floor apartment and the stairs to the second floor are winding, steep, and very narrow—tough for little ones and elders.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 27 January 2025
Dear Patricia, Thank you for your detailed feedback. We're pleased to hear that you enjoyed the apartment's location, size, views and quiet environment. We apologize for the issues you encountered during your stay. As a self-catering property, we provide initial supplies like toilet paper but additional items are the guest's responsibility. We appreciate your note about the coffee pods and will ensure better alignment with the coffeemaker provided. Regarding the maintenance concerns, our team has already been informed and will address the lamp, television, stereo and heater issues to ensure they meet our standards. We understand that the stairs might pose challenges for some guests. Thank you for bringing these matters to our attention and we hope to welcome you back with an improved experience in the future. Best regards, Michelle TravellingToLisbon Team
Verified

6/10 Okay

J M.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication

Good location but unit is not for all

Our family of 8 adults visited in May for 3 nights. There was plenty of room for us to enjoy our time. The location was great with many cafes and restaurants in the neighbourhood. The online info was accurate. Be prepared to walk steep streets if you plan to visit other areas by foot. While the description identifies stairs up to the unit it doesn't mention 2 long steep staircases. These were challenging with luggage. This along with the extremely narrow stairs to the 2nd floor bedrooms would not make this unit suitable for everyone. Communication with the host during our stay was non existant. I used the contact information provided. I tried phone, text, email and whats app. I only received a response after we left apologizing for the delay. Check in went very poorly. We were left waiting for over an hour in the square across the street for the host to arrive. Again communication on our check in day was extremely poor with no response to my numerous reach outs due to flight delay.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Tamara F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space, wonderful location

This was our first visit to Lisbon and this apartment was definitely a big plus. The location is absolutely wonderful. We were within a short walk of everything. We came by train and left by plane, and one thing I wish we had known in advance was that just across the street there was a plaza with really good restaurants amazing views of the city and stores just meters away. We got in four hours before our check in time and we could have just hung out there while waiting. We took a taxi to Sao Vicente de Fora, which was beautiful but a hill. The apartment itself is beautiful and the rooms are spacious. The views from the rooms are beautiful and it is airy and comfortable. A great space for our family to come together after a day of exploring Lisboa. The management company was very responsive and nice. We were a bit surprised about how the payment process worked, but after talking to VRBO we were able to figure it out. In short, the final payment is made directly to the management company, but the payment shows up in the VRBO account once made. It appears that this is normal in Portugal. When we were leaving it was so easy to get a taxi to the airport. Our son used the app to get a taxi for 5 am and it showed up right on time. We walked the approximately 25 meters to the taxi station, on one of the few flat areas of Lisboa. The ride to the airport was less than 20 minutes. Overall a great experience and I would definitely reserve with TravelingToLisbon again.
Stayed 4 nights in Aug 2023
Response from VrboOwner on 4 July 2024
Dear Tamara, Thank you so much for taking the time to share your wonderful review of Graca 68! We're thrilled to hear that you had an amazing stay with us and that the location was perfect for your needs. We're glad you appreciated the proximity to the city center and the views from the apartment. We're also happy to hear that you enjoyed the restaurants and shops at the nearby plaza, and we apologize for not mentioning it in our initial communication. We'll make sure to highlight this gem in our future descriptions. We're glad you found the apartment comfortable and spacious, and that it was a great space for your family to relax and recharge. We appreciate your kind words about our management company, TravelingToLisbon, and we're glad we could provide you with responsive and helpful service. Regarding the payment process, we appreciate your understanding that it's a common practice in Portugal to make final payments directly to the management company. We're always happy to clarify any questions or concerns guests may have. Finally, we're thrilled to hear that your departure was smooth and efficient, with a punctual taxi ride to the airport. We're glad our recommendations were helpful, and we hope you had a great flight out of Lisbon. Thank you again for choosing Graca 68, and we hope to welcome you back to Lisbon soon! Kind regards, Nuno-TravelingToLisbon
Verified

2/10 Terrible

Shanon K.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Frustrating Three Nights

Nowhere in their original listing did it mention that you could not flush toilet paper in the toilets. It needs to be put in a garbage can. A sign is posted in one bathroom, but after many attempts over three days to reach the management company we were told it is actually for all three toilets. Luckily, that is what I figured and what we had been doing. Originally this listing showed a 4:00 check-in, but the day before we were told 5:00. Upon arrival the apartment had not been cleaned.It was disgusting. There were dirty rumbled sheets, garbage cans full, sticky countertops, crumbs on the tables. Cleaners arrived at 6:00 and left at 7:30, so we sat for two and a half hours out of fear of leaving our belongings. This was a huge waste of our first few hours there. When I asked about compensation I was ignored. Nothing was refunded. This is a third party management company, not a private VRBO host, so they didn't really care to make anything right, get back to me, or compensate us for the bad experience. Since the representative was trying to get cleaners there, he did not walk us through the apartment or explain a single thing to. I messaged him for three days about how to get the hallway light off. Only three of the four bedrooms had AC, so we thought we could sleep with the doors open to get the air moving for the couple in the room with no AC. We couldn't do that because of the light. Told it was a remote but the battery in it was dead. Again, no one came to fix that problem
Stayed 3 nights in Aug 2024
Response from VrboOwner on 3 October 2024
Hello Shanon, We are truly sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share such detailed feedback, as it is essential for us to improve our services. We sincerely apologize for any inconvenience caused during the check-in and for the apartment not being cleaned upon your arrival. This is not the standard of quality we aim to provide. We have already refunded the full cleaning fee as compensation for this mistake. We are also investigating internally to ensure this does not happen again. Regarding the check-in time, we understand your frustration and will review how this information is communicated to avoid unexpected changes in the future. Additionally, we regret the confusion regarding the use of the bathrooms. This information should have been transmitted clearly in advance. As for the issues with the air conditioning and the hallway light control, we apologize for not being able to resolve it during your stay. Your satisfaction is very important to us and we are reviewing these points with our team to ensure future guests have an experience that meets our standards. If you would like to discuss the situation further, feel more than comfortable to reach us directly, Kind regards, Michelle Arezes TravelingToLisbon Team
Verified

8/10 Good

luca m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Appartenento molto bello

Appartamento molto bello, in una zona un po’ meno commerciale. Ci sono i mezzi vicini e diverse attività commerciali utili. Per un gruppo di amici più che adatto.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 5 April 2024
Grazie mille! Le ringraziamo la prefenzia.
Verified

10/10 Excellent

Jean Yves D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bel appart Bien placé

Appartement conforme à la description et très bien placé dans le centre de Lisbonne. A signaler, une des 4 chambres et sans clim et sous les toits donc non utilisable à cause de la chaleur. Le sommier à lattes du lit était d'ailleurs cassé...
Stayed 4 nights in Jun 2023
Response from VrboOwner on 4 July 2024
Bonjour Jean, Nous sommes heureux d'entendre que l'appartement correspondait à la description et était bien situé au centre de Lisbonne. Cependant, nous nous excusons pour les problèmes que vous avez rencontrés dans l'appartement. En ce qui concerne la quatrième chambre, nous nous excusons pour la gêne causée par l'absence de climatisation et la chaleur. Nous allons veiller à fournir cette information aux clients dans le futur. Nous sommes également désolés d'apprendre que le sommier en lattes du lit était cassé. Nous allons prendre cela comme une opportunité pour inspecter et réparer ou le remplacer pour s'assurer que les futures réservations ont un séjour confortable. Malgré ces problèmes, nous sommes heureux que vous ayez apprécié la situation de l'appartement et l'expérience globale. Si vous avez d'autres remarques à partager avec nous, n'hésitez pas à nous en informer. Vos commentaires sont précieux pour nous aider à améliorer nos services. Cordialement, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Christiane F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfekt für eine paar Tage Lissabon

Tolle Wohnung, super Lage und unkomplizierte Kommunikation mit der Agentur
Stayed 3 nights in Jun 2023
Response from VrboOwner on 4 July 2024
Dear Christiane, Thank you for your comment! We're delighted to hear that you enjoyed the apartment, its great location, and the uncomplicated communication with our agency. We strive to provide high-quality client service and comfortable and practical accommodations for our guests. Your feedback is greatly appreciated and we're thrilled to know that we were able to meet your expectations. We look forward to welcoming you back to Lisbon! Kind regards, Nuno-TravelingToLisbon
Verified

10/10 Excellent

Aurelie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Superbe appartement

Nous avons séjourner à 8 dans cet appartement en plein cœur du centre ville de Lisbonne! L’appartement est vraiment magnifique, très fonctionnel. Voisines qui sont par contre très pointilleuse et invasive.
Stayed 3 nights in Jun 2023
Response from VrboOwner on 4 July 2024
Bonjour Aurelie, Il semble que vous avez passé un séjour fantastique dans notre appartement avec votre groupe de 8, au cœur du centre-ville de Lisbonne ! Je suis ravi d'entendre que vous avez apprécié la beauté et la fonctionnalité de l'appartement. Cependant, je m'excuse de entendre que vos voisins ont été très pointilleux et intrusifs. Nous comprenons l'importance d'un environnement de vie paisible et respectueux, et je vais faire passer votre feedback à notre gestionnaire de propriété. Merci de partager votre expérience avec nous ! Nous cherchons toujours à améliorer et à vous offrir un séjour confortable et agréable. Cordialement, Nuno-TravelingToLisbon
Verified

8/10 Good

Tove Jensen D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fint opphold

Fin leilighet med super beliggenhet. God kommunikasjon med utleiefirmaet. Vannlekkasje fra badet, men det fikk vi refusjon i prisen for.
Stayed 5 nights in Apr 2023
Response from VrboOwner on 4 July 2024
Dear Fint, Another wonderful review! It sounds like you enjoyed your stay in this apartment with its super location. I'm glad to hear that our communication with you was good - we strive to provide excellent customer service. However, I apologize for the water leak from the bathroom, which can be frustrating and inconvenient. But I'm happy to hear that we were able to provide a refund for this issue, which should help to make up for the inconvenience. Thanks for sharing your experience with us! We're always looking for ways to improve, and your feedback is invaluable in helping us do so. Kind regards, Nuno-TravelingToLisbon
Verified

8/10 Good

Haiko E.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Stayed 4 nights in Oct 2024

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