6/10 Okay
Connette L.
2 June 2023
No TV
On day one I shared my concerns, No TV, front door glass cracked in several places, refrigerator leaking, both kitchen sinks dirty and a couple of stains on the comforters and couches. He thanked me for sharing and offered troubleshooting ideas to fix the TV. None worked. I contacted him the next day about the TV, again troubleshooting ideas did not work. After the third day, I was told a technician was coming on Wednesday, well that’s the day we were checking out, so that did us no good. We were there for 5 days with no TV. If this was a traditional Hotel, we would have gotten a new room. We used up everyone’s Hotspots in order to watch TV. I noticed in a previous review the complaint about the leaking refrigerator, so I was very surprised the refrigerator was still leaking. The space did accommodate our family of twelve very comfortably, we just had to be creative about the TV, which also limited the channels we were able too watch. That really effected the overall experience. I requested some form of compensation for our terrible experience and I still have yet to hear from the manager of the house and the representative from VRBO.
Connette L.
Stayed 4 nights in May 2023