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4/10 Poor
Glendon M.
11 April 2024
Nice Ocean Views, but Home needs a lot of repairs and is not well maintained.
This house has nice ocean views, but needs a lot of work and is not well maintained. We were notified shortly before check in that heat was broken. Heat was out entire time we were there during winter storms and we had to manage half a dozen space heaters to try and keep house warm. Despite space heaters, downstairs was cold and not usable. All dishes were dirty on arrival and had to rewash. Sheets appeared clean, but blankets and comforters had very sour body odor smell and all had to be rewashed. Bathroom rugs were dirty and had to be rewashed. Dining room window was broken and could not be closed. It kept slamming back and forth in the wind and we had to clean up the rain water that blew inside, despite numerous attempts to fasten it shut. Dish washer was broken and did not clean dishes. Also began leaking a lot of water under the sink and we had to clean that up to prevent water damage. Power went out and no functioning lanterns in house, but appreciate maintenance guy bringing over some others with fresh batteries. Living room fireplace inoperable. Patio door off dining room was broken and could not acces the patio. Expressed issues to property manager who was verbally sympathetic and promised to "make it right" with a significant discount, but never heard back.