8/10 Good
Jo H.
3 July 2024
Liked: Cleanliness, check-in, location, listing accuracy
Very nearly 5*
Wow, what a property! The location is second to none with views to die for. We were 3 families with adult children so having the separate accommodation spaces was perfect for us. The villa was extremely clean and very well equipped and the pool gorgeous, albeit a little chilly (we stayed in June so it hadn't had much time to warm up). The local town of Batsi is extremely pretty with lovely restaurants and shops, and mostly Greek families enjoying their holidays. We fell in love with the island.
The only reason I haven't given it 5 stars is the communication from the property manager. We booked via VRBO which clearly stated the villa had a hot tub but when we arrived it was half empty and dirty. We asked for it to be filled and cleaned but were told it was not part of our agreement (it was because the VRBO listing clearly stated it). We questioned this with Nancy but she never bothered to come back to us (until I chased her about it after we'd left, at which point we were told that the hot tub wasn't suitable because of the weather.... a very poor excuse and if not available it should be removed from the listing). Finally, we were a party of 9 and only 7 pool towels were provided. Nancy assured us that she would drop some off the next day, but never did. Her excuse was that she'd been busy...
In summary, a fabulous villa in a fabulous location on a gorgeous island. The only thing that let it down slightly was the management.
Jo H.
Stayed 10 nights in Jun 2024
