Mountain Laurel Log Cabin!!!

I always enjoy responding to reviews like this. You chose a Mountain cabin in the Smoky Mountains... why would it be necessary for me to explain the mountainous road situation to you? You should have expected this. That would be asking why is there all that sand at the beach. As for the practicalities you expected.. Prior to your arrival you were emailed a reservation agreement which clearly outlined what was provided. Per standard protocol, a start up of trash bags,toilet paper, etc were provided. In LARGE BOLD PRINT " PAPER TOWELS NOT PROVIDED " was in that agreement you sogned. All this was outlined in the agreement so that you could prepare and plan for you trip. Not sure what the age of your child has anything to do any of your complaints. The 70-74 temperature setting was a recommendation. You had the ability to use the air-conditioning and set to temperature that was comfortable for you. I wss not made aware of the remote batteries until your check out. Since the baby was sleeping upstairs, i would have taken the batteries out of the remote upstairs and used in remote downstairs, that notified host so the dead batteries could have been replaced. Dont be upset with host for things they are not aware of. I checked the doors and they worked fine for me. That was an off complaint. I would definitely not recommend the mountains if you like straight, flat land! Would not rent to you in the future.