When we arrived at the property at 4:30pm local time, we used the code given to open the door and the place was not cleaned, sheets were on the bed piled up and towels in the kitchen. It was apparent the maid never came to clean the location. I contacted the property owners and they said they would get a maid to us by 7pm. Called later at 7pm because no maid ever showed up, they said they couldn't get anyone to come clean the property and we would have to find someplace else to stay. It was spring break and there was no where else to stay. They never apologized for the issue, the owner was very casual about the entire thing. We had to clean the property and wash the sheets in order to stay starting at 8pm it was a long night. I didn't go on vacation to clean the place we stayed. No papertowels, no toilet paper, no trashbags either. The maid delivered those the next day and was not happy about doing it either. Horrible experience and we won't be back!