The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
Discover nearby landmarks
Walk to Lake Cecile
9 bedrooms5 bathroomsSleeps 25
Popular amenities
Balcony or patio
Spa pool on site
Private pool
Waterpark access
On-site fitness centre
Barbecue
Explore the area
Kissimmee, FL
Shingle Creek Regional Park
Place, Shingle Creek Regional Park
5 min walk
Lake Cecile
Place, Lake Cecile
15 min walk
Congo River Golf
Place, Congo River Golf
15 min walk
Orlando, FL (MCO-Orlando Intl.)
Airport, Orlando, FL (MCO-Orlando Intl.)
27 min drive
Rooms & beds
9 bedrooms (sleeps 25)
Bedroom 1
1 King Bed
Bedroom 2
1 King Bed
Bedroom 3
1 Double Bed and 1 Single Bed
Bedroom 4
1 King Bed
Bedroom 5
1 King Bed
Bedroom 6
2 Queen Beds
Bedroom 7
1 King Bed
Bedroom 8
3 Queen Beds
Bedroom 9
1 King Bed
5 bathrooms
Bathroom 1
Toilet · Shower only
Bathroom 2
Toilet · Shower only
Bathroom 3
Toilet · Shower only
Bathroom 4
Toilet · Shower only
Bathroom 5
Toilet · Shower only
Spaces
Kitchen
Office
About this property
Incredible 9-BR Home w/Private Pool & Game Room!
Summary:
Welcome to this spacious 9BR retreat in Storey Lake Resort.
- Perfect for large families or groups.
- Unwind in themed bedrooms with HDTVs, a cozy lounge, coffee station, and fun extras like air hockey and arcade basketball.
- Step outside to your serene private fenced pool.
- Extras include a BBQ grill, shared gym, free parking on premises, and free Wi-Fi.
- Just a short drive from Universal Studios, golf and top local attractions.
- Book now for a fun, comfortable and stylish Florida getaway.
The Space:
Welcome to your ultimate Florida getaway at this spacious 9-bedroom, 5-bathroom retreat in Storey Lake Resort. Designed with comfort, fun, and relaxation in mind, this beautifully furnished home is perfect for large families or groups looking to make lasting memories. With themed bedrooms, a private screened-in pool, game room, and access to top resort amenities, your dream vacation starts here, just minutes from Orlando’s most popular attractions.
Cozy and Comfortable Stay
This vibrant and welcoming home features nine well-appointed bedrooms, including kid-friendly themed rooms inspired by beloved characters like Mickey Mouse and Harry Potter. Each room is designed with both comfort and personality, and the single-story layout ensures easy navigation for guests of all ages. The spacious common areas create an inviting space for everyone to relax and reconnect.
Modern Amenities and Smart Features
Stay connected and entertained with free Wi-Fi, high-speed internet, and HDTVs in every room. The main living area includes plush seating and a wall-mounted HDTV with access to streaming services like Netflix, Disney+, and Amazon Prime. The home also includes smart exterior doors and thoughtful design details to enhance your comfort and safety throughout your stay.
Fully Equipped Gourmet Kitchen
Whether you’re whipping up breakfast or preparing a family feast, the gourmet kitchen has everything you need. It features granite countertops, stainless steel appliances, a coffee station, a waffle maker, and all the cookware and utensils required for your culinary adventures. The kitchen flows effortlessly into the open dining and living areas, with additional seating at the breakfast bar for casual dining.
Relaxing Outdoor Spaces
Step outside into your private screened-in oasis with a sparkling pool and relaxing spa. Lounge in the sun on one of four stylish chairs or dine al fresco under the shaded lanai. The peaceful, screened-in patio offers a serene space to unwind day or night.
Optional Pool Heat Package:
Enhance your stay with optional pool and spa heat for only $35/day + tax, recommended for added comfort between the months of November and April.
Endless Entertainment Options
Rain or shine, there’s always something to do. The fully equipped game room features air hockey, arcade basketball, and a retro videogame console. After some friendly competition, cozy up in the main living area for a movie night. From games to relaxation, there’s something for every guest to enjoy without leaving the house.
Family-Friendly Extras
Families will appreciate the thoughtful extras, including a toddler stroller and child-safe design features such as secure exterior doors and a fenced pool. With enough space for multiple generations, this home is designed for effortless family travel and maximum enjoyment for guests of all ages.
Convenient Location and Attractions
Centrally located in the heart of Storey Lake Resort, this home is just a short drive from world-famous attractions including Universal Studios, Hollywood Studios, and Animal Kingdom. The surrounding area also offers easy access to golf courses, shopping outlets, Venetian Bay Villages, and the Orange County Convention Center.
Stylish, Open Living Concept
The main living space combines function and design with an open-concept layout. The large sectional sofa, chic dining table, and spacious breakfast bar make it easy to gather and share meals, laughter, and memories. Whether you’re preparing a holiday dinner or enjoying takeout, the open layout makes the entire space feel like home.
Resort Amenities and Community Perks
As a guest, you’ll have access to the Storey Lake Resort clubhouse, which includes a movie theater, playground, gym, and resort-style pool. Free parking is available on the premises, and guests also have access to the clubhouse lot. These extras make your stay convenient, comfortable, and full of exciting possibilities.
Book Your Stay Now
Whether you're visiting theme parks, a family reunion, or a relaxing Florida escape, this 9-bedroom home at Storey Lake Resort offers the perfect blend of luxury, space, and entertainment. Book your stay today and get ready to experience comfort, adventure, and unforgettable memories in one of Orlando’s top vacation destinations.
Guest Access:
Storey Lake is ideal for families, just four miles from Disney and minutes to Universal, SeaWorld and other Orlando attractions. Built around a lake, the Storey Lake resort boasts tons of fun like pool with lazy river, two water slides and splash pad.
You'll also have access to a sandy beach area, fishing, canoeing, kayaking, and outdoor sports. Grab a bite to eat at the poolside cafe or check out the clubhouse with lounge, workout facility and business center.
The Neighborhood:
Situated in the heart of Kissimmee, Florida, Storey Lake Resort offers a captivating blend of tranquility and excitement for your vacation getaway. Surrounded by pristine conservation areas, serene lakes, and lush greenery, the neighborhood exudes a serene ambiance, perfect for unwinding and reconnecting with nature. Guests can explore scenic walking paths and nature trails, immersing themselves in the natural beauty and abundant wildlife that call this area home.
Within minutes, an array of dining options awaits, from quaint cafes serving up local flavors to upscale restaurants offering gourmet cuisine from around the world. For those seeking adventure, world-famous attractions such as Walt Disney World Resort (10 minutes), Universal Studios (15 minutes), and SeaWorld Orlando (20 minutes) are just a short drive away, promising endless entertainment for visitors of all ages. Golf enthusiasts will appreciate the championship courses nearby, where they can tee off amidst stunning landscapes and challenging fairways.
Whether you crave outdoor adventures, cultural experiences, or simply relaxation under the warm Florida sun, Storey Lake Resort and its surrounding neighborhood provide the perfect setting for an unforgettable vacation experience.
Getting Around:
Accessing Storey Lake Resort is convenient and effortless, regardless of your mode of transportation. From Orlando International Airport (MCO), the nearest major airport, guests can reach the resort by car in approximately 20-25 minutes, depending on traffic conditions. For those arriving by train or bus, the Amtrak station and Greyhound bus terminal in downtown Orlando are both approximately a 20-25 minute drive away.Sand Lake Commons Blvd and Docs Grove Cir bus stop is a 15-minute drive.
While having a car provides flexibility for exploring the area and accessing nearby attractions, guests can also rely on rideshare services such as Uber and Lyft, which are readily available in the vicinity. Additionally, local taxi services and shuttle options can be arranged upon request for seamless transportation to and from Storey Lake Resort. Once you arrive, ample parking is available for guests, ensuring convenient access to the resort's amenities and nearby attractions, including theme parks, shopping centers, and dining options.
Exploring Orlando is best done by car. We recommend renting a car or utilizing ridesharing services such as Uber or Lyft for convenient travel throughout the city.
Other Things to Note:
Storey Lake Resort is located nearby Central Florida’s most sought-after attractions! Amenities include; Resort-Style Swimming Pool, Lazy River, Kid Zone with Water Slide, Splash Pad, Private Sand Beach, Tiki Bar, Tennis Courts, Basketball Court, Volleyball Sand Court, Putting Green, Private Cabanas, Fitness Center, Canoe and Kayak rentals, Boardwalk area, and more!
Interaction with Guests:
This property is professionally managed by Casiola vacation homes. Our team is here for you 24/7 via Airbnb chat, phone, email, text, ready to assist with anything you need to make your stay EXTRAordinary.
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Rules for this unit are as follows:
Pets are not allowed.
Smoking is not permitted.
Children are allowed.
The minimum age limit for this unit is 21.
Important information
You need to know
Property # 2039734vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
About the area
Kissimmee
Located in Kissimmee, this holiday home is near theme parks. Mystic Dunes Golf Club and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Orlando Vineland Premium Outlets. Travelling with kids? Don't miss Walt Disney World® Resort and Disney's Hollywood Studios®. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with cycling nearby.
Pioneer Village at Shingle Creek - 2 min drive - 1.7 km
Kissimmee Go-Karts - 4 min drive - 2.4 km
Getting around
Poinciana Station - 11 min drive
Kissimmee Station - 14 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 9 min drive
Restaurants
McDonald's - 5 min drive
Taco Bell - 4 min drive
Wendy's - 4 min drive
El Tenampa Mexican Restaurant - 6 min drive
XO Coffee Shop - 4 min drive
Frequently asked questions
Does Incredible 9-BR Home w/Private Pool & Game Room! have a pool?
Yes, this property has a pool.
How much does it cost to stay at Incredible 9-BR Home w/Private Pool & Game Room!?
As of 20 October 2026, prices found for a 1-night stay for 2 adults at Incredible 9-BR Home w/Private Pool & Game Room! on 25 October 2026 start from NZ$2,371, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Incredible 9-BR Home w/Private Pool & Game Room! pet-friendly?
No, pets are not allowed at this property.
How much is parking at Incredible 9-BR Home w/Private Pool & Game Room!?
On-site parking is available at the property.
What time is check-in at Incredible 9-BR Home w/Private Pool & Game Room!?
Check-in begins at 4:00 PM.
What time is check-out at Incredible 9-BR Home w/Private Pool & Game Room!?
Checkout is at 11:00 AM.
Where is Incredible 9-BR Home w/Private Pool & Game Room! located?
This family-friendly Kissimmee holiday home is within 1 mi (2 km) of Lake Cecile and Congo River Golf. Kissimmee Go-Karts and Lake Buena Vista Factory Stores are also within 3 miles (5 km).
Reviews
9.0
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
The house was fine, the problem was when we showed up the front door was shattered and it remained that way during the duration of our stay. This was not disclosed prior and caution tape was all over it.
Stayed 2 nights in Apr 2026
Response from VrboOwner on 27 April 2026
Thank you for your feedback. I’m really sorry for the condition of the front door at the time of your arrival—that’s absolutely not the experience we want for our guests.
The damage was unexpected and occurred shortly before your check-in, but we should have communicated this to you in advance and kept you updated throughout your stay. I understand how concerning that must have felt, especially with the visible damage and caution tape.
Please know we take safety and transparency very seriously, and this has been addressed to ensure it does not happen again. We truly appreciate you bringing this to our attention and regret the inconvenience it caused during your stay.
Property was great for big family and location was perfect
Stayed 4 nights in May 2022
Response from VrboOwner on 3 August 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Thank you for your kind feedback! We're so glad to hear that the house was perfect for your family and that everyone enjoyed their stay. We’d love to host you again anytime!
The house was perfect. Everything was easy from the booking to checkout. We always stay in Storey Lake and it looks like we will be staying in this house in the future as it worked perfect for us.
Stayed 6 nights in Feb 2023
Response from VrboOwner on 22 March 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Property was perfect for our party - 3 families. Enough bathrooms & didn’t even use a couple of the bedrooms. Enjoyed the resort amenities for an entire day of our mini trip.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 25 March 2024
I'm thrilled to hear that the property was perfect for your party! It sounds like you all had a fantastic time with enough space and amenities to accommodate everyone comfortably. It's great to hear that you were able to enjoy the resort amenities as well, adding an extra layer of fun to your mini trip. If you ever plan another getaway and need a place to stay, don't hesitate to reach out. Wishing you many more wonderful gatherings ahead!
The house and the location was amazing!
It was convenient to everything that we could ever want or need and it was spacious enough for kids and children.
There were 28 of us, so imagine that (lol).
We will be renting again for our next Orlando outing.
Stayed 4 nights in Jul 2022
Response from VrboOwner on 27 July 2022
Hello, Thank you for your review We at Casiola appreciate your business . It was a pleasure having you as a guest.
The property was beautiful, and clean. More than enough space for our family. Lots of entertainment for all age ranges. Only thing we wish we got was the heat for the pool and hot tub. Didnt realize that was not included until we tried to get in! Overall, I would recommend this property to everyone.
Stayed 3 nights in Mar 2025
Response from VrboOwner on 26 March 2025
Thank you so much for your kind feedback! I’m thrilled to hear that you found the property beautiful, clean, and spacious for your family. It’s great to know that there was plenty of entertainment for everyone to enjoy.
I apologize for the confusion regarding the pool and hot tub heating. I’ll make sure to better communicate this for future guests so there’s no misunderstanding. I truly appreciate your understanding, and I’m glad to hear that overall you had a great stay.
Thank you for recommending the property, and we’d love to host you again in the future!
From a partner site
10/10 Excellent
Bridgette T.
7 October 2020
Love it!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Property was as soon in the pictures online.
Response from VrboOwner on 4 August 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
The house was as expected but when we arrived we found that the glass part of the front door was shattered. I called the rental company/host for assistance and was shocked by their handling of the situation. The door had been covered with caution tape and I was surprised to hear that the break happened several days before but we were not contacted about the issue before check in. I spent several hours calling and discussing with the phone agent asking for help, a different house or a maintenance worker to come and either fix or in some way better secure the door. I was told she was unable to reach the host and there were no other homes for our group to move to and no one to come repair. At 9:30 pm I received a call from the host and was accused of trying to get a refund rather than fix the problem. I asked what options were available to fix it (another home available or a repair person to at least tape up the door and broken glass) and was told there was no possibility of either. I then mentioned that I thought some type of refund would be reasonable in that case and he responded “see it is just about the money”. In the end, they refunded half of 1 night stay and sent someone to tape up the door the next day but the stress in arriving and resolving this as well as the rude, disrespectful and unprofessional handling of the situation was upsetting. We were traveling with a large group of young children safety was a major issue. If you stay here, hope there are no issues!
Stayed 2 nights in May 2026
Response from VrboOwner on 12 May 2026
Thank you for your feedback, and we’re truly sorry for the experience you had upon arrival.
We regret the inconvenience caused by the broken front door glass and the delay in addressing the issue before check-in. We also apologize that the situation was not handled in a more supportive and professional manner, especially given the safety concerns with children in your group.
Your comments have been noted and shared with our team for review.
Overall the house was lovely and able to accommodate our family of 18 we had for this 1st family trip. We had a good time and the property managers were very responsive with anything we needed. We had enough towels and space for everyone and our family got to bond in the same space after a really difficult year.
There were some touch ups needed for the walls for markings and a few of the chairs needed tighten. The dishwasher was not pinned down so it shifted when loading and cycling. They were made aware and stated that things will be addressed.
Thank you for allowing us to share this time in your home.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 30 June 2023
Thank you for your feedback. We're glad to hear that the house was lovely and spacious enough for your family of 18, allowing for a memorable family trip. We appreciate your understanding regarding the minor issues you encountered, such as markings on the walls and loose chairs. We have taken note of these issues and will address them to ensure a better experience for future guests. We're also pleased to hear that our property managers were responsive and able to assist you during your stay. Thank you for choosing our home for your family gathering, and we hope to host you again in the future.
Verified review
6/10 Okay
Lemazio B.
5 July 2021
Liked: Check-in, location, listing accuracy
Family Vacation in Kissimmee
Overall the vacation was a 3 of a 5. There was trash on the lawn. There was marks on. The walls had marks and appliances had broken doors. To speak with a manager it takes anywhere from two hours to 24 hours. When you talk with the agent they say agent will be out today but they did not come out.
Very spacious I really enjoyed the setting and the community that the house was in we had a wonderful time The only problem we had was the people who checked out before us had a late checkout so we weren't able to check in at 4:00 there were a few things that was torn and scratched but overall we had a beautiful time it was very amazing and we spent time at the resort playing some volleyball and the kids enjoyed the water slides and the kids splash pad. My family thought the pool at the house could have been a little bit warmer but the time that the kids spent in it they were fine they enjoyed it. The game room was amazing the kids really enjoyed the pool table and the air hockey and my daughter connected her apple music to the TV on the wall and they sing sing throughout the night it was great and I would stay there at that property again.
Stayed 2 nights in Jan 2023
Response from VrboOwner on 22 March 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Great home, good experience, EXCELLENT management company
My new fiancé and my family was in town for a surprise proposal conducted at the home. My experience was overall good but want to pass along things people should or may want to know. Big thing is beware cellular service is totally limited in this entire housing complex of Storey Lakes because of the newest of the homes and more than likely towers haven't been added to the area yet. So WIFI is extremely important to have. Our WIFI was not working in the home when we arrived and part of the proposal WIFI was needed so it was imperative that it got working before the proposal. We called Casiola (Management Company) and they sent someone out attempt to fix the WIFI twice but they couldn't fix it. The house was beautiful, clean, well supplied in the kitchen and well thought out as far as amenities. Please know if you have a large group going to the store to get more toiletries because they house is stocked minimally with those necessities as you would expect. The location of the community which was all vacation rentals was in the heart of Kissimmee and well placed to stores and restaurants. The community is gated and friendly gate access and good parking. Because everyone is on vacation in the community people are out and enjoying the pool and themselves at all times, but the noise level was acceptable and minimal and couldn't really be heard from inside the home. Back to the WIFI issue. So after explained to the management rep the necessity of the WIFI they went over and beyond to make my stay and proposal a success. They offered to move me to a different comparable home in the same neighbor 2 blocks away (30 sec drive) to resolve the internet problem because the cable company was needed to come out and could not in time for the proposal. We accepted and the second home was to the high standards of the first home so no complainants. Then about 1-1.5 hours before the proposal the entire area lost power for some unknown reason and comed was immediately on location to give us an ETA as they went door to door to let us know they were working on it. Now that was out of the control of the management and not a reflection of the property as it was outages across Kissimmee. With all that said, Casiola assigned a manager to our situations and she (Nicole) did an excellent job and went over and beyond our expectations to make the stay right and to fix things for us. I most definitely will stay here again, same homes same management company everything was great!
Stayed 2 nights in Jul 2022
Response from VrboOwner on 3 August 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Everything was good, just check your coffee maker.
Stayed 3 nights in Nov 2022
Response from VrboOwner on 23 March 2024
Thank you for your feedback, and I'm glad to hear that everything else was good during your stay! I'll make sure to check the coffee maker to ensure it's in proper working condition for our future guests. If there's anything else we can do to improve your experience next time, please don't hesitate to reach out. We appreciate your input and hope to host you again in the future!
Verified review
8/10 Good
Chonda B.
20 April 2022
Liked: Check-in, location, listing accuracy
Celebration of Mother’s
House was beautiful. However, we had a few problems that we reported, such as dirty sheets and pillow cases; ice maker on refrigerator did not wirk
Stayed 3 nights in Apr 2022
Response from VrboOwner on 28 March 2024
Thank you for sharing your valuable feedback. We will do our best to keep on improving ourselves to meet our guests’ satisfaction. We hope to welcome you again soon.
From a partner site
10/10 Excellent
A guest from NA, NOTAVAIL
9 March 2022
Great home and location
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pretty good for a large group. Everything was fine, cleaners just need to pay attention to the floors. Close to everything, target, Publix and etc. communication was great too. I recommend
Response from VrboOwner on 20 May 2022
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
From a partner site
10/10 Excellent
A guest from NA, NOTAVAIL
13 October 2021
Wonderful stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was beautiful and we had ample space to hang out, eat meals together, and enjoy the pool. The game room was a cool touch. We only wish we could stay longer. Dennis answered everything quickly and we had no issues during our stay.
Response from VrboOwner on 11 May 2022
Thank you for your review. We hope to have you have you again.
Online rental was smooth, no issues. Excellent customer service!
Stayed 5 nights in Jun 2021
Response from VrboOwner on 29 September 2021
Hello, we are pleased to hear you enjoyed your stay in one of our Casiola vacation homes. We appreciate your kindness and hope to see you again soon!
Verified review
8/10 Good
Tiffany H.
19 June 2021
Liked: Check-in, listing accuracy
Disliked: Communication, location
It was okay..
The neighbor was TERRIBLE. The house was cleanish but it could have been better. Management was a mess.. We got there on Friday and the pool was suppose to be heated. We called 2 times on Friday and 5 times Saturday. They said they will send someone out immediately and gave us the address for the “corporate office.” We drove to said off on Sunday and it was the address of another rental property, in which the renter told us was infested with bugs and roaches. After further research, we found the right address and paid the office a visit. They refunded us our money for the heated pool. When we got back to the house, someone was there turning on the heat for the pool. Other than that, we had a great time hanging out with friends from around the US.
Stayed 3 nights in Jun 2021
Response from VrboOwner on 24 October 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
From a partner site
2/10 Terrible
Kimberly G.
11 March 2021
Nice house....but the rest 😳
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house is beautiful and that’s about as many nice things I can say. The neighborhood where the house is located is sketchy to say the least. Everyone has loud parties every night and they are all drinking 40s in their driveways. Our family and friends did not feel safe there. Also, once we checked out I realized that I had left a couple items in the cabinet in the master bathroom. I contacted the management company and within 5 minutes they responded that they didn’t find the items. They didn’t even check with their cleaning company at all. They just dismissed me. The company advertises that they pride themselves on customer service but they allow for their cleaning staff to steal renters items without any questions asked. I would stay far far away from this rental as well as this company. They are absolutely terrible and their customer service is the worst we have ever come across.
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
From a partner site
8/10 Good
Anonymous
1 January 2021
Disney Vacation Home
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice, large home close to Disney.
About the host
Hosted by Casiola vacation homes
Languages:
English, Spanish, Portuguese, Dutch
Premier Host
They consistently provide great experiences for their guests